The soundproofing is bad. You can hear almost every noise coming from other rooms.

The bathroom is huge and modern. The food in the restaurant is excellent.

Stayed in December 2023

Check in and check out were a bit brusque, because it is the same staff who is operating the restaurant and cafe. There is an outdoor location behind a gate where they allow you to store your bike(s), but it is exposed to the elements and maybe not as secure as one might like.

Great location in historic center of Egna, which was quite charming. Nice restaurant on ground floor where they served an excellent breakfast buffet. We also had dinner at the restaurant, which was good.

Stayed in September 2023

The storage place for the bicycles could be better organized. It was located in the courtyard of the hotel and was quite crowded. It was a nice warm day without rain, so we had no problems, but a storage room for bikes would have been nice.

The room was very nice, clean and cozy. Breakfast was very good, lots of choice, coffee was excellent. The staff was very friendly. The hotel was located in a small town, quite interesting with low arcades and narrow corridors. It was a nice stay, worth a visit.

Stayed in August 2023

Everything is great)

Stayed in August 2023

nothing

everything

Stayed in May 2023

nice hotel and a very good restaurant below it

Stayed in December 2022

Nice location in the heart of a small charming town.

Stayed in January 2023

Great breakfast - extensive buffet and superb service!

Stayed in January 2023

nice hotel, new rooms

Stayed in December 2022

With all due respect for Egna, the location, paying €85 per person in July is not cheap. This little village is really only a base from which to travel in the Weinstrasse, and it comes at a moderately dear price. It is true that this region has seen rising prices of pretty much everything, hence the rise in accommodation prices.

New structure, pretty well done, with aircon too, which is a big plus during summer heat (it'll only get hotter from here). Very clean. Friendly stuff, professional and attentive to client needs.

Stayed in July 2022

The air conditioning didn't function very well or then I didn't understand how to use it but the room was too hot and I didn't manage to lower the temperature.

The hotel was very centrally located and the premises were quite nice. The staff was very friendly and the breakfast was delicious. The room was comfortable and clean.

Stayed in April 2022

nothing, all’s is perfect

close to the highway in very nice little town

Stayed in March 2022

Check out is 10am, and I had all intentions to make it exactly that, as my next destination was 2.5h away with a 15.30 check in (not a hotel, so no chance to come earlier). It's freezing cold outside. I went for breakfast at 8am and when I returned to my room at 8.38, the cleaner had stripped the bed, removed the towels, switched off the heather and blocked all the windows open already. I had no choice but to leave at 8.50am!! And indeed I was in for a looong frozen wait further up the mountains.

This was such an incredibly nice place. Big rooms, very nice bathroom. Everything is spotless clean. Friendly and welcoming staff who were very helpful. The hotel is right in the centre of town, and Egna turned out to be more interesting than expected, with it's pretty unique and very low archways. The hotel is also very close to where the buses leaves from. Excellent WiFi. There is a bar, a restaurant and an outdoor cozy café with heathers. Had the best burgers I have had for a very long time. Even better, it's bustling with activity from early to late and seems to be very popular with the locals. They checked my green pass upon check in, so afterwards I could sit down anywhere whenever I wanted.

Stayed in November 2021

Easy to find and access from the motorway, but surprinsingly quiet.

Stayed in July 2021

If you’re on the first floor, near the stairs you can hear noise until the bar closes

Location, the excellent breakfast, parking. I wasn’t able to arrive on the day agreed due to a car problem but I phoned the hotel and I was able to arrive the following day and then leave a day later

Stayed in August 2021

We went down for a breakfast at 9am and menwhile the cleaning service already took the sheets of the bed even though we had all our stuff still in our room. They also took the towels so I couldn’t take a shower after breakfast. It never happened to us before, so this was quite unpleasant exprience. Also, we found an old bottle of former guests in the fridge which means they are not really cleaning it. Another thing to keep in mind is that the rooms are above the bar and on friday night people were screaming till 2am, so we couldnt keep the windows open. Also, we were located at first floor, so we could hear the waiters talking at the bar. If you are searching for a peaceful place, this might not be the best choice for you. However the bar is very nice with outdoor seating so it can also be a very nice experience. For dog owners, they charged us 15eur per night for a dog, we never paid so much, not even in much fancier hotels. And there is literally no green area around, you need to drive to walk a dog in the morning. The parking is not private, its on the street, but feels very safe.

Rooms are very nice, modern, comfortable bed and spacious bathroom. There is a restaurant and bar downstairs with ok food. The staff was also very polite. Breakfast is good and served also outside on the plaza which is super nice in sunny weather.

Stayed in July 2021

We got lost in the city in the evening. The only problem was to find the hotel. Nevertheless, very nice location hust in the center of the city.

Very good breakfast. Modern and nice rooms. Friendly staff.

Stayed in June 2021

When I booked I’ve paid for the stay from Booking via PayPal, and I checked that the amount was taken from my bank. We were in the hotel all evening from the moment we’ve checked-in. We weren’t difficult to reach the whole time. However, the owner chose to make his employee call us at 11PM to say “your debit card doesn’t have money in it so we still didn’t get the payment”. I’ve no idea how come he believed he could see the amount in my card and call us tell we did not have enough money. - I don’t know, maybe he was afraid we’d escape in the middle of the night without paying. - Then, I went down to show them my PayPal and booking confirmations. -which I absolutely had no obligation to do so, as he had to call booking.com instead of me. They made photos to send to their boss which was on the other side of the phone and was still saying that there was not enough money in my card. What an arrogance. What a poor communication skills to treat a guest that way!!! I immediately called booking.com and they’ve told me that my payment was successful, but the owner was not aware of the fact that he had to check his balance after midnight to see the payments. By the way, whole evening the waitress mentioned many times that “the boss” would not be there the day after so it was better if we paid for the dinner/drinks. And of course we did without questioning. However 9am in the morning “the famous boss” was there. And we finally had the privilege to talk to him in person. I honestly was expecting an apology for the night before. Instead he immediately said it was booking.com’s fault and the payment was ok. Also he added he saw us when we were having some drinks previous evening but did not want to disturb us for this issue. (Seems like for him it was more appropriate to call at 11pm) The sad thing is he was not even aware of the fact that his attitude was rude. That’s the reason instead of explaining to him, I’m writing here.

Cozy, clean, nicely designed, very friendly and positive employees. Good restaurant. We are disappointed with the attitude of the owner as all the other things were almost perfect and we were happy to find a nice place to stay.

Stayed in July 2021

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Stayed in October 2023

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Stayed in October 2023

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Stayed in October 2022

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Stayed in September 2022

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Stayed in August 2022

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Stayed in July 2022