nothing

Exceptional in all ways- great staff , rooms and the breakfast, tea and happy hour were all bonus .

Stayed in May 2024

Steps!

Great location. Happy Hour with free Prosecco and Chianti.

Stayed in May 2024

Stairs up to the reception which can be tricky with luggage , the room was super small

The location was amazing , staff was very friendly and especially Manisha (at breakfast counter) was extremely friendly and helpful, the happy hour was very thoughtful

Stayed in May 2024

Nothing!

The staff was always very helpful and responsive. The room was lovely.

Stayed in May 2024

The breakfast was disappointing. We thought that the quality of everyting else was so nice, but the breakfast was a bit of a let down. Need to add at least one hot item to the breakfast. Also, the 2 pastries offered were the same every morning and not very good. Maybe provide higher quality pastries and more variety daily.

Stayed in May 2024

This was my second stay in Florence - the room was a little dated and could do with a little TLC and updating.

Nice stay - fit for purpose and in a good location. The staff were very friendly and helpful and so I felt very welcomed. The breakfast had a lot of choice and was really nice.

Stayed in March 2024

Nothing

Location was great. Loved the bathtub!

Stayed in May 2024

None

Breakfast, afternoon tea and happy hour included by the room, room for one person is large, great location, staff are very warm and helpful. 100% recommended

Stayed in May 2024

The high stairs

Nice location very close to city center

Stayed in April 2024

Our twin beds, joined to make a king, needed a foam bridge.

Terrific staff: cheerfully provided information, made superb recommendations and were exceptionally helpful.

Stayed in May 2024

Nothing - place was perfect

Beautiful room. Great location. Next door to an amazing museum. Very spacious, clean and tidy. Breakfast included - which was great. Happy hour every afternoon.

Stayed in March 2024

This was the 4th time I have stayed here and really love this family owned hotel. Everyone working there is very helpful and friendly and it is in a quiet location but close to the Duomo and museums. I will look forward to my next visit!

Stayed in April 2024

I didn't realize there were quite so many stairs up to the reception. Luckily, there was a gentleman arriving at the same time, and he helped me upstairs with my suitcase. Upon leaving, Angelo helped me back downstairs, and ordered a taxi for me.

I wanted a hotel close to another hotel where an evening wedding was taking place, and this one was just a two minute walk away. As it turned out, it is in a wonderful location, very near the Ponte Vecchio. The staff was incredibly nice and responsive. Before my trip, they answered all my emails immediately - I never had to wait more than a day. And once I arrived, they were very helpful - both with directions and with suggestions on where to eat, what to see, etc. I especially enjoyed my interactions with Angelo, when I arrived late at night, and with Leonardo, during the day. As a woman traveling alone, this was very important to me. Also, the breakfast was excellent and the dining room staff very pleasant and friendly.

Stayed in April 2024

everything was good

the staff was simply amazing, we cannot stress enough how helpful Angelo was. we will surely come back

Stayed in April 2024

There was an obligatory flight of stairs from the street. Not a problem for us, but might be for some.

Location was great—5-10 minutes walking for most tourist areas but relatively quiet for sleeping (especially the rear facing rooms). We easily walked from the train station to the hotel with our luggage (backpacks). The breakfast was great. We loved the made to order cappuccinos! Happy hour with snacks and drinks was also appreciated after a long day sight-seeing. This hotel is just right—not too fancy, very comfortable, and with all the amenities we needed.

Stayed in April 2024

The shower has only a partial glass barrier - so a lot of water splashes out onto the floor which can be VERY dangerous.

I really liked the size of our room. We had ample drawer and closet space as well as a sitting area.

Stayed in April 2024

Maybe it would have been nice to have kettle with coffee and tea

Staff friendly location was close to sights and restaurants

Stayed in April 2024

Excellent location, well presented. Offered free hot drinks and cake in the afternoons and a happy hour. Receptionists extremely helpful with restaurant recommendations and reservations.

Stayed in April 2024

This hotel is in the perfect location. Close walk to all the major attractions. The staff were excellent. We ate at 2 restaurants they recommended, which were both delicious.

Stayed in April 2024

The bed

Kindness

Stayed in April 2024

Very well located and clean. Be aware there is a lot of steps to get in. Staff extremely friendly and very good breakfast specially the cappuccino!

Stayed in April 2024

The stairs climbing with luggage and Breakfast while overall good could improve with fresh cooked eggs

Service and staff is very good. Hotel is clean and big rooms. Location is very very good to all key places. Angelo was the and is the Lifeline of the hotel. He helps you in every which way possible.

Stayed in April 2024

Friendly staff, very clean and quiet. Close to all the sights. Would stay here again!

Stayed in April 2024

We stayed at hotel Davanzati with two adults and two kids (8 & 4). I can’t say enough about the hotel and the staff. It is a great location, the staff is extremely friendly and the rooms are a good size. They have complimentary breakfast, tea time and happy hour. If you go with a stroller, I suggest bringing a light one because there are a lot of stairs.

Stayed in April 2024