Problem with check- in by and not well managed by reception …it should not happened as this is 4* hotel and needs improvment. After hotel staff could do something to reward this situation nothing happened… 4ppl in the room 2 glasses and 2 small water bottles. Small thing but as I said this is 4* …

Nice sea view, swimming pool, breakfast and beach.

Stayed in May 2024

Wonderful staff

Stayed in May 2024

They sent me to a private car park, which costs 18 euros per day. Fair enough. But nobody was there to check-me in so I had to wait at the car park for more than 45 minutes until someone showed up and opened a parking spot. If I pay for private parking I expect not to wait so long for somebody to show up.

good beds, everything clean. Everyting fine, if you don't need a parking spot

Stayed in April 2024

Excellent location in a beautiful area. Special mention for the personnel and management : we had to leave earlier for an emergency, and although we had a fixed non refundable fare, we were reimbursed for the days we couldn't use. Very much appreciated

Stayed in October 2023

No Concierge upgrade.

Everything was wonderful. I only wish that had a concierge floor.

Stayed in September 2023

The breakfast was very busy and sometimes it was hard to get the attention of the personal. On the other hand, the beakfast itself was great.

It is a big hotel with a generally high standard regarding comfort, what one can expect in its price class. The women at the reception welcomed us very cordially, and afterwards it was easy to get the car parked nearby.

Stayed in September 2023

Found it unusual that the lights in the overly large lobby bar were pretty much non existant. The staff at the pool bar were very friendly but rather slow and they don't always serve drinks down by the beach as we were told we had to head up to pool bar to order.

We stayed here for 2nights after travelling for 9 days. The hotel checkin was very quick and efficient and the room was extra large with super comfortable bed and a beautiful ocean front view. We just wanted to stay and have some down time after 9 busy days and we did relax here with the beautiful pool and access to lounge beds on the pebbly beach.

Stayed in September 2023

The pool area is small and doesn’t offer many sun beds but people come and go so we did always find a spot eventually. Food and drink were heavily inflated I paid $6 euro for a big bottle of water and $5euro for a can of coke.

Wow! This hotel was worth every penny! It was the best sleep I’ve ever had in a hotel bed! Couldn’t believe how comfortable the beds and pillows were. The pool was beautiful - perfect temp! Room was clean and the buffet was really good, fresh and heaps of options to pick from.

Stayed in September 2023

You can hear things from others rooms

The staff was the best, from the cleaners to the attendant.

Stayed in September 2023

I found the breakfast very average. We had stayed 2 nights in a Catania hotel before we arrived and their breakfast was so much better. We had room service one night as well and that wasn’t up to much. Lunch near pool bar was ok. The pool vultures putting their towels on the sun loungers first thing in the morning and then going off to do other things was very tiring. Needless to say we didn’t get a chance to try the pool. Thankfully the swim in the sea was much better.

We liked the large albeit old fashioned rooms. Staff were good. Location was ok but we could walk to main Giardini Naxos strip in 10 minutes. Pebbly beaches but the water was amazing.

Stayed in September 2023

Large dutch group taking over the pool and despite complaining, extremely loud noise continued. Rooms are in need of modernisation and make-over. wi-fi was down most of the week - not good.

Great facilities, everything you could need. Lovely, friendly staff

Stayed in September 2023

We were disappointed in the fact that we paid good money to stay at the hotel but we were then expected to pay a extra 25 euro for sunbeds at the hotel beach .

we had a nice stay at the hotel ,breakfast was lovely lots to choose from,waiters were happy to take our order for coffee. we would have liked to sit outside except for the smokers . Beach was nice ,pool was popular with families . the hotel staff were helpful & friendly ,close to local restaurants ,public transport .

Stayed in August 2023

The staff weren't very helpful and didn't provide any information regarding the facilities or services up front. Every question/request was met with a minimal response requiring further inquiry which became very frustrating and ultimately deterred me from asking for any help. A little too busy, particularly with families by the pool area.

All the inclusions and luxuries expected for a hotel stay.

Stayed in August 2023

breakfast excellent. Front desk, food and beverages, cleaning staff, all VERY kind! Beach was nice.

Stayed in August 2023

Bathroom very small and old

Great breakfast. The location was perfect!

Stayed in August 2023

The service was not always at the level you would have expected.

Great position, very close to the bus station from where in 25 minutes you can reach Taormina or the airport. Lovely private beaches, and several daily excursions to enrich your staying - Etna was a great one I would recommend.

Stayed in August 2023

Breakfast was great large assortments

Stayed in August 2023

Loved everything - tiny critique would be to replace the mattress foam on the large sunbeds as could feel the metal frame. Also maybe lower music playing on beach - Italian radio with adverts wasnt the best for ambience!!

Loved the swimming area, views, room, staff- thought was good value for money. Thought the look and decor of hotel areas was lovely. Loved having breakfast overlooking pool area.

Stayed in August 2023

Old style of rooms but under refixing. Restaurant at the pool is not very good and choice limited.

Amazing pool area. Very kids friendly and family oriented. Great services from staff who takes care of clients.

Stayed in August 2023

The Rooms available were dated and need an upgrade! I do understand that this is going to take place and some have started on the 6th floor. I hope to return back to the hotel and stay in a upgraded room with new amenities.

Very Spacious lobby clean and tidy! Beautiful breakfast with lots to choose from. Very clean pool with lots of lounging chairs and great private beach front access. Very friendly restaurant staff and bar tenders! Nico was our favorite!

Stayed in July 2023

I liked everything about because it because I didn't expect that it was as good as I thought

Its a wonderful location I did not expect it to be as good as it was. The views are fantastic, the main foyer area has been renovated pool is very spacious especially if you have children. You can also swim on the beach it is really good.

Stayed in August 2023

A couple staff members were not accommodating when asking to break a large bill, outright refusing. Very different view on treating elite gold members, could care less. I expect more with status.

Loved the beach and comfortable beds. Nice breakfast too.

Stayed in August 2023

Facilities in gym were lacking a little.

Breakfast was excellent, plenty of variety and good quality. Water provided in room daily which was great given the 3xtreme temperature. Hotel was right on beach, could not get any closer and bus stop 500 meters with regular service. Perfect location.

Stayed in July 2023

There are a few places where the hotel seems a bit old and needs improvement (like the bathroom), but I'm sure the Marriott group will take care of them. The room service came always around 13 pm, when we tried to sleep because of the heat. One day we missed the room service because of that.

Great private beach with towels Daily water bottles in the room Great restaurant with very polite and friendly staff Great terrace Nice gym!

Stayed in July 2023