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History, location, staff

Stayed in May 2024

There are no negative comments.

What a pleasant surprise this hotel was! Decorated in a romantic old world charm, huge rooms, modern bathrooms, comfortable bedding. Breakfast was also elegant and delicious. So many unexpected little touches. Chiara is a rock star! Provided fantastic recommendations for lunch and dinner. Never stopped smiling. You owe it to yourself, if you are ever in Pistoia, to stay here!

Stayed in May 2024

Nothing

Fantastic service with beautifully appointed rooms right in the centre of town. Parking cheap and again very helpful staff.

Stayed in May 2024

Amazing historical building very well presented and cared. Beautiful frescoes and furniture. Everything perfect even in single details. A Must stay

Stayed in April 2024

Some street noise on Saturday night .

Wonderful location in the center of city,good size room with high ceiling . Very friendly staff and good breakfast served in a really nice room ,using good China cups . Delicious cake and cookies in common room for night snacking. All around good experience .

Stayed in April 2024

Nothing

Totally exceeded my expectations the room was stunning but better still the staff were just amazing. It was a total privilege to experience this amazing place … the added extras and attention to detail made this one of my fav places to stay

Stayed in April 2024

Interesting interior, excellent breakfast and very helpfull and nice stuff, truly recommend

Stayed in April 2024

The espresso machine in the common area was am little tricky to use. Instructions would have helped.

Everything was wonderful.

Stayed in March 2024

Great location at center of the town and short walking distance to the train station. The room is a historical building with high ceilings and good space. Clean room and friendly staff.

Stayed in February 2024

The property is highly recommended: rooms, breakfast and staff are amazing. Cannot wait to go back for a longer stay.

Stayed in February 2024

Parking is a little tricky as the property is in the center of the town (1 min walking distance from the main square)

The most amazing home made breakfast we have ever had in a beautiful historical palace 💗

Stayed in February 2024

It is perfect - nothing to dislike

This palazzo is stunningly beautiful and was beyond any expectations. Our room was spacious with a comfortable four poster bed and exquisite furnishings. Chiara and Fabiana were very friendly and helpful and served a delicious breakfast with superb tea and coffee. There was also a lounge area to relax in with cake and hot drinks after a long day. The historical sights of Pistoia are just on the doorstep .

Stayed in January 2024

Beautifully restored building Interesting and tasteful books available to browse Delightful staff Teas and biscotti available in the reading room

Stayed in December 2023

My only reservation was that the bedroom was slightly dark. Reading in bed was a little tiring on the eyes.

Elegant house in very central location. Friendly staff and excellent breakfast.

Stayed in November 2023

Start to finish...everything was perfect!! Bravo to the staff who are fabulous! Incredible stay in every way.

Stayed in November 2023

Wonderful host and place is like a museum!

Stayed in November 2023

Cannot think of anythingAs

Breakfast as good as I have ever had in hundreds of hotels Archictecture .Hotel is first floor of what was home of richest family in City for 14 generations It was a parador at price of travelodge Staff very friendly and helpfulCannot

Stayed in October 2023

Quiet location, beautiful large room, spotlessly clean, comfortable bed. Amazing wooden roof in the room, beautiful period furnishings, exceptionally friendly and helpful Manager and staff. Felt like a 5 star hotel with a lovely lounge, stunning breakfast room and the most sumptuous, taste breakfast I've ever been served in a hotel. I would return to Pistoia just to stay in the hotel with its elegant furnishing and wonderful grand staircase.

Stayed in September 2023

There was road construction on the road to the garage. When we drove around, we ended up on 1 road in the ztl. When we got to Palazzio, we had no one to greet us. We used the code we were given to let ourselves in, even though it was 16:00, their normal check-in time. We never saw anyone till breakfast the next day. When I told her about having gone into ztl, she said that was yesterday and she couldn't help us. Now we may end up with an expensive ticket when we get back home.

Garage was very close. Room was large and beds comfortable. Breakfast was fine with an assortment of sweet and savory items.

Stayed in September 2023

Nothing. It was all great.

Very beautiful building, very central. Easy check in and out and communication was very helpful ( re parking ). Our room was large and comfortable. Breakfast was included and offered a lovely selection all in a beautiful high ceilinged room. We loved our stay

Stayed in September 2023

Beautiful palazzo, friendly staff

Stayed in September 2023

The facilities are spacious, clean and filled with wonderful antique furniture. The breakfast was excellent. Fabiana was very flexible and arranged for a late check-in.

Stayed in September 2023

I had the pleasure of staying at Dimora Storica Palazzo Puccini in Pistoia, and it was an absolutely wonderful experience. The staff here is not just amazing, but also incredibly professional. They go above and beyond to ensure your stay is perfect. The place itself is a true gem, with its stunning beauty and well-furnished rooms. You can tell that every detail has been carefully thought out to make your stay comfortable and memorable. And let's not forget the breakfast! The breakfast room is like something out of a dream, and the food is simply delicious. It's the perfect way to start your day. I can't recommend Palazzo Puccini enough. It's a fantastic place with top-notch service. I'll definitely be returning in the future.

Stayed in August 2023

We had to use a public parking due to having a roofbox on the car, however staff gave us clear instructions where to park nearby and it was all good.

It was like staying at a museum. Very friendly staff, loved the breakfast too. And the location was wonderful, easy to just go down and visit the old town.

Stayed in August 2023