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Reviews of Hotel Du Lac & SPA 3 stars

Piazza Mazzini 32, 22021 Bellagio, Italy

#6 of 22 hotels in Bellagio

Guests' Choice

Review score

Based on 626 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 17 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    One thing only! Very poor old 'shot at' chairs seated at breakfast! I'm a physiotherapist!

    Wonderful classy friendly high end hotel

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Would definitely return!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Restaurant was nice, service was great, food was a little less than expected. but overall, a great experience!

    Staff was Great! Room was small but well done and loved the rooftop bar.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Lovely hotel with attentive staff
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was centrally located on the waterfront

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Parking was difficult as would be expected in this area. Damaged rent car trying to get through the pedestrian streets downtown to get to the parking garage. Parking spaces in the covered garage were too small for our rent car. We did get parking in the outdoor open lot so everything worked out okay. Very stressful.

    Overall experience was good

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    friendly staff, great location.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Great hotel in a great location and wonderful staff. Very glad we stayed here.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The elevator was not working for most of our stay but that was of little consequence as we were on a lower floor. It was working when we checked out which was nice.

    The staff was friendly and professional, the location of the hotel was excellent and our room was very nice. We also loved the rooftop terrace for apperitivi.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No complaints whatsoever.

    Breakfast was very good with a wide variety of choices. I liked the hotel and recommend it.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast buffet could have a little more choice but otherwise a perfect stay 🥰

    We booked Hotel du Lac as the hotel for us and our family to stay at for our wedding. The staff were wonderful and accommodating the rooms were all a good size and the location is perfect. The spa was lovely and a great way for us to start the day on the morning of our wedding! The rooftop bar is fabulous for drinks in an evening and those views... Wow!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Wonderful, relaxing, and great location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Beautiful location, friendly helpful staff, very nice restaurant for lunch, breakfast buffet was delicious.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Beautiful location, beautiful owners and staff, amazing hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The attitude of the breakfast staff- but understand that this is subcontracted and will be taken back in house next season. If this is the case then I can see that it will be managed with the care that the accommodation has.

    A very special hotel- family run and you can feel that throughout. The room was very spacious, well appointed and comfortable. Amazing view of the lake from the balcony

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The property was modern & set in a great location from the ferry terminal. The staff were very welcoming from reception staff to bar staff. Overall a great experience.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Vacation for one - My new 2nd home
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't anything I didn't like.

    The staff was so kind and helpful for weeks, even before my trip. Every day, each one knew every detail of my reservation and would ask how my massage went, etc. They helped make my trip extremely special. It felt like home. The location is simply the best as many other air bnbs, you will need to climb stairs. I'm already planning my trip back! I loved the restaurant, the bar, the views, the comfort of the room, the SPA and massage therapy were amazing. It would be lovely for a couple get away but I thoroughly enjoyed it solo! I felt safe!

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The view is not perfect

    It was comfortable for us

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Wonderful stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Central location, good view, good breakfast, nice staff

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Excelent hotel in a perfect location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location and all staff so friendly and helpful. Fantastic hotel.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Awesome location with amazing views right in the heart of Bellagio. The staff were lovely and very helpful.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    NA

    Great location, very clean, polite staff

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the items in the room can be exact for the room members , not for every item call and request and even the water that we don’t have. But overall the staff reseption are great, thanks for the warm welcome ♥️

    Spa , staff, and location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Thoroughly enjoyed our stay, fantastic room and location. Wonderful staff. Special thank you to the night porter for his efforts and help. Highly recommend

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The only negative, we went to order some drinks to the room while we got ready to go out and they said it’s a 10 euro charge for room service. The hotel is only small and this was a disappointment.

    Great location and amazing room with a fantastic view of the lake, we had traveled around Italy and this was our favourite hotel we stayed at throughout our trip.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Absolutely the best location, service and experience
    • Leisure trip
    • Couple
    • Classic Double or Twin Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Outstanding customer service

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Great place to stay and will come back here if we visit bellagio again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The one thing I don’t like is the guy that taken care of breakfast line, he doesn’t want to clear the table in front of the window which it has good view… everyone come here to have a great view but why don’t you rush up a bit to clear it to have a better customer satisfaction

    The location was great., very close to Bellagio ferry , best way to come here from Milan is by train to Varenna and take ferry to bellagio and the hotel will just be in front of you , the breakfast has enough varieties and have a good taste of croissant

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    An absolute treat
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was amazing, and the location and views incredible.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Glenda & Peter
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Some of the bar staff were a little unfriendly, reception staff and cleaners perfect🌞

    The location was perfect, and the room was restively sizey, very clean rooms, bed was turned back at night a nice touch. We would definitely stay again.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean room, drinks on the roof, nice and proffesional personel

    Stayed in April 2024

Showing 1 – 25

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