The rooms were quite comfortable and good. Shower and bathroom could be slightly bigger but just a minor issue. The rooms were also sometimes too warm and the AC couldn’t be controlled in the room (but I think that is intentional)

Loved the resort feeling and beautiful gardens. Great to have different bars during the whole day. Dinner was also great. Lovely and nice staff.

Stayed in May 2024

One negative is the aircon/heating system. They have the heating on in the winter months and the aircon on over the summer months, which meant that we only had heating on in our hotel room which in May can get rather warm. We had to ask for the heating to be switched off in our room, as we had a very really warm days and the room was getting hot. As the heating was turned off, you had to keep you balcony door open to get some air circulating in the room. It's not ideal, for a 4 star hotel you expect to be able to control the air temperature in your own room. And if the heating/cooling is off, the room should still be ventilated - the air system here seems dated.

Location is great, a short walk into town with access to a private beach. The room was big and bright, with amazing views of the lake from our balcony. Room has everything you need (coffee machine, kettle, hairdryer, tv, comfy bed, etc) and the breakfast was good - had a few options to choose from. Staff were friendly and the hotel has a great restaurant with an amazing view. We had lunch there most days, then headed to the pool.

Stayed in May 2024

There is nothing we didn't like.

We loved the room. It was clean and quiet. The breakfast was delicious and everybody was very friendly and polite. Receptionists were very helpful and gave us some good advices.

Stayed in April 2024

The staff accused on several occasions of having more than 2 people to a room. We were a family of 6 and a baby and me and my mother had the largest room so everyone was coming into the room to relax, use the sauna etc but sleeping in their own rooms which we explained several times and eventually they understood but I didn’t like being accused and questioned 3 separate times.

The grounds were very well kept, the rooms were stunning, the views were amazing

Stayed in September 2023

The attentive and friendly staff were particularly helpful as one of the family has a nut allergy and another is a vegan who doesn't eat tomatoes but nothing was a problem and the selection of delicious food was incredible Grazie Mille lo chef!

Stayed in September 2023

The hotel allowing residents from the next hotel to rent sun loungers in the best spots. Hotel Du Lac guests should take priority as they have already paid a premium to stay at the hotel.

Great location, good breakfast selection, lovely staff, very clean.

Stayed in August 2023

I can not think of anything major, although the eggs and bacon in the morning were never very hot.

It was a great location, easy walking distance to the town centre. staff were very friendly and helpful.

Stayed in June 2023

everything was great breakfast location staff bar entertainment

Stayed in June 2023

Lovely hotel inside and out, great views, friendly staff and great choice for breakfast

Stayed in May 2023

Nothing.

Perfect stay. Excellent as a retirement home :)

Stayed in May 2023

it was perfect

gorgeous property, excellent facilities, friendly and helpful staff.

Stayed in May 2023

Starting from the views and accessibility to the lake and finish with the modern and comfortable rooms. Amazing! We wish we stayed more than one night here. Best stay in Lago di Garda!

Stayed in October 2022

- Air conditioning was switched off from the hotel, but it’s not a big problem you can open the window. - Bathroom doesn’t give you a full privacy because the shower opened on the room.

Location with the lake view, breakfast, and the staff were very friendly. room is modern style, bed is comfortable. parking is free on the site. check in and out was smoothly.

Stayed in October 2022

The only thing that I didn't like was they gave us nonremovable bracelets to show that we were part of the hotel for the facilities. These were uncomfortable and didn't look great. They should change them for rubber removable ones so you can take them off when not in the hotel and reuse them.

Great location on the beach. Great room and ability to use the spa and gym. Only a short 15 min walk into Limone. We really enjoyed it.

Stayed in September 2022

The staff were excellent. One of the members of the spa was a tiny bit snooty but still gave a really good treatment. The others were very friendly and also good.

Breakfast was good. Dinner was very practical, with a buffet for starters, vegetables, salads and cheeses etc. If you wan't something fancier I would recommend going out for dinner in the town Limone sul Garda which is only a short walk away for any able bodied person. Swimming pool was great. Swimming in the lake was great and easy to reach from our room. I did yoga beside the pool one morning and it was great also.

Stayed in August 2022

I wish the room was a little bit larger.That’s all!

We love everything about this hotel! it is close enough to the center for comfortable walking (approx 15min) and far enough so you’re away from the tourism downtown and can truly relax at the pool or bathe right at the shore. Additionally, the staff went above and beyond to help us with arranging our travel to our next destination upon check out. we had such a great time here we almost extended our stay. Breakfast was good and staff was always punctual with all services.

Stayed in August 2022

If you have a chance, book this place for your getaway at Garda lake. The direct lake access, spa, amenities in the room, very nice breakfast, and super modern room, all just amazing. Let’s just say not your usual Italian hotel…

Stayed in August 2022

fantastic hotel, staff, location - easy walk to the town for restaurants etc lovely pool - spacious amazing staff great breakfasts gorgeous setting

Stayed in June 2022

No downsides

The staff were excellent friendly and very obliging couldn’t have asked for more

Stayed in September 2021

Nothing to complain

Everything, breakfast was great, many options, Room was perfect, super clean and comfortable Hotel was beautiful, directly at the lake Staff was super friendly and helpful

Stayed in August 2021

N/A

Everything every single penny is worth it peaceful place clean super nice and welcoming staff one of the best experience

Stayed in August 2021

Food was extremely bad. At dinner a Cesar salad had actually the worst mayonnaise over boiled chicken. Practically uneatable. The courses were poor and very low quality.

Location was great. Reception, pool bar, spa and cleaning staff great! Gardens designed and maintained perfectly. The quality of the exterior pool and spa area

Stayed in June 2021

Location was excellent. Spa was very well maintained. Room had very spacious balcony.

Stayed in May 2021

We are in our 80s, I inadvertently booked this hotel instead of one with a similar name (in another town). We only became aware of this error on arrival at the other hotel. We tried to cancel via booking.com where we were told the hotel would expect payment for the full 9 nights or we could send a very short message asking the hotel for a refund. My son lied and said we had Covid. We were unhappy with this so travelled there to apologise in person and ask for a partial refund. They refused to refund anything Repeatedly blamed us for a genuine mistake Would not call us or allow us speak to the manager Repeatedly lied and said it was booking.com who would not refund They offered us a generous discount on a future stay which of course we would not consider after how we treated. We told them even a partial refund would get a full marks review, but they were happier to keep our money and treat us with contempt.

The hotel is beautiful, the rooms are spacious and the location, while outside of the town, is outstanding. Unfortunately these are the only positives I can say about this hotel.

Stayed in July 2023