Out of season the restaurant is shut, as are most of the town’s restaurants are too. The spa was closed and our room suffered from too much glass meaning high temperatures during the day

Annette was a complete star and made all the difference helping on multiple areas. The hotel is clean and very modern in style

Stayed in April 2024

Nothing.

Location is excellent, Cleanliness and the breakfast buffet was plentiful.

Stayed in April 2024

Very good

Stayed in March 2024

Extremely clean , every day new towel - room was clean every day . Very friendly staff

Stayed in April 2024

Beds very hot (perhaps because of waterproof mattress protector) and walls very thin. The people above us kept us up most of the night the first night we were there

Good spa, reception very helpful

Stayed in March 2024

A minor point but the hotel offers a spa area with hot tub and the hot tub didn’t look or feel particularly clean , the water was very cloudy ( and a bit smelly) . As a hot tub owner I know it can be hard to maintain good water quality and I imagine even harder with the higher use of a commercial establishment.

Fantastic modern hotel in great location in Centre. Amazing breakfast and nothing was too much trouble for the great staff. I think it was Gina that looked after breakfast service each morning and by mid week she was bringing our regular coffees as we sat down - she was Amazing.

Stayed in March 2024

Weird system to use the sauna. Have to book a 40 minute session for private use only which really limits how the facility can be used. Not clear on how far in advance this could be booked and the 'rules' changed whilst there. Over a weeks stay managed to get 2 sessions in the sauna but not necessarily at the times we would have chosen. It is big enough for multiple people so don't understand why isn't just open for all hotel guests. After all it is a 20 room hotel so wouldn't be over whelmed.

Nice hotel. Excellent staff. Really good breakfast

Stayed in March 2024

Only thing required to make room excellent would be the addition of 4 wall mounted hooks to hang ski gear on.

Room was good size with large balcony overlooking the square. Great location for skiing. Regular free shuttle bus in morning direct to Sportina lift.

Stayed in March 2024

Cracked shower tray, no tv reception for English channels, heating would not go below 20 degrees

Location, modern, good sized room

Stayed in March 2024

Staff and room

Stayed in March 2024

Not enough cupboards/ storage space in quadruple room. No mirrors in bedroom . Only in the bathroom which delayed us getting ready.

Good/ adequate breakfast. Location is great for the clotes chair lift.

Stayed in February 2024

Staff makes this hotel

Staff were fantastic

Stayed in March 2024

location great

Stayed in January 2024

Clean, good location, rooms decent size, very helpful staff

Stayed in January 2024

Ran out of hot water for post ski showers on a couple of occasions ( 6.30 pm ) when showers hot they were very good Bath robes for the room / jacuzzi would have been appreciated

Nicely Appointed hotel , clean well equipped friendly and efficient staff , good breakfast Nice suite lovely balcony and view from the jacuzzi - couple drawbacks see below

Stayed in February 2024

Hotel seemed brand new and well designed. We had a large room which was kitted out to a high standard. Friendly and helpful staff (particularly reception). Excellent breakfast and a nice, relaxed place to have dinner after a full day of skiing. Great location, close to some shops and restaurants and not too far to walk to the Clotes ski lift.

Stayed in February 2024

Only negative was there was no bath, only a shower, but that was only a really minor problem.

Everything, but the staff in particular - they were exceptional, and nothing was too much trouble for them.

Stayed in February 2024

Recommend that you take ear plugs in case your room overlooks the bar over the road as it can be noisy. One small thing - otherwise was great.

Really nice staff, very friendly and helpful. Good decor in communal areas and rooms.

Stayed in February 2024

No Pinot Grigio! And one point which is very useful for anyone skiing, have some hooks on the walls / doors for coats and clothes - there was one hook!

Hotel was nice, chilled, good spa, nice restaurant food.

Stayed in January 2024

Nothing

Excellent location, hotel and staff. Great for skiing

Stayed in December 2023

Nothing.

Warm, spotlessly clean rooms, staff were great couldn’t do enough for you. Magda on check in friendly and gave some great advice, Annette was lovely and the lady who served us at breakfast every morning was a star, sorry I don’t know her name but after day 2 as soon as we were seated she would be ready with a tea. ☕️ 👌🏼 Breakfast good, restaurant at night good.👍🏼 Couldn’t fault it.😊

Stayed in January 2024

Nothing.....The breakfast and the restaurant is not outstanding as the rest of the hotel, but we would not complain about it, though.

Everything, but especially the atmosphere. The staff is extremely friendly and helpful, and the rooms (at least on the 3rd floor) are quiet and private. We rented a room with a jacuzzi on the balcany, which was the best idea ever for seven days of a skiing ⛷️ holiday. We would definitely recommend this hotel to anyone who wants to stay in Souze D'Oulx.

Stayed in January 2024

Should have a ski bus back to the hotel for guests from the slopes. A small issue.

Very clean and well organized! Staff very friendly and knowledgeable

Stayed in December 2023

nice location lovely staff team

Stayed in December 2023