Via Verona 1, 54100 Marina di Massa, Italy
#28 of 52 hotels in Marina di Massa
Guests' ChoiceBased on 19 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.6
Value for money
8.5
Free WiFi
8.3
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Showing 1 – 19
Reviewed: 20 December 2023
Barcucci
ItalyCamera fredda e Forti rumori da corridoio d'entrata dependence
Stayed in December 2023
Reviewed: 9 October 2023
Ali
TurkeyBeds were small. House keeping only available in the morning. If you miss it, they don't come back again.
Breakfast was the best. Staff is helpful. View was fantastic!
Stayed in October 2023
Reviewed: 22 September 2023
Brent
AustraliaWifi was great by pool but very average in my room. My room was at the back of the hotel though.
Great location. Close to the beach and shops. Grwat pool aet up.
Stayed in September 2023
Reviewed: 10 October 2021
Sammassimo
ItalyNothing
I liked the kindness of staff, it is unusual to find people who are working so polites and who takes care of you
Stayed in October 2021
Reviewed: 10 June 2023
Eila
FinlandHotel staff don´t know what service means. They didn´t even say hello, when we arrived to hotel. I made a reservation in January and thought I booked Sea view room, but probably I made a mistake and we got mountainview room. They asked 40€ extra per day but we said we think about it. So we got mountainview room without mountains. The room was to side street and under the balcony there was concrete mill and building boards and renovation workers made a lot of noise with with tools. Also garbage drucks started picking up tanks after 7:30 many times per day and kitchenworkers were dragging tanks to truck with A lot of noise and talking loudly. In my 7 days resevation was that the renovation of jaguzzi and pool is ready per 31.5.2023. We arrived 30.5.2023 and nothing about renovation was told us. We saw the workers at pool and jaguzzi and there was no way to use eather of them. In jaguzzi was not water. When we saw that I told hotel we are not paying 40€ for listening noise of workers and there is no umbrello on big balcony. I didn´t see any people in 6 days at pool or seaview balconies. I was so dissapointed, as I came to Massa to carve marble and was dreaming of going after hard day to swim, couldn't do that even once. I called booking .com second day of stay and they called to Hotel and their answer was that renovation ends 10th of May?. There was no mention of on booking page 30.-31.5.2023 morning, but then they updated the date. Hotel told to booking. com person that they gave us free bicycles, hah, when we were leaving one day before payed period, they wanted me to pay the bicyles and I got really pissed of as they were lieing about giving us 10€ bicycles free for all this dissapointment, it is quite nothing and still they wanted me to pay it. Shocking I would say. Reseptionist was asking .. but you have payed 7 days why you leaving. I couldn`t say anything but enough is enough.
Very good location. Clean room and toilet. Good shower.
Stayed in June 2023
Reviewed: 1 May 2023
Steve
United StatesI was put in a room with construction in the hallway below me. I asked in the late afternoon if I could check out after one day instead of the two I had reserved. I was told yes. Then in the morning the receptionist said I would have to take it up with Booking.com if I wanted the money back that he was going to charge me for the second night. So two things - I was put in a very noisy room. And when I asked to leave, with a lot of notice to them, they still charged me. I went to the neighboring Hotel Italia and was treated very well there, given a quiet sea view room for about the same price.
Stayed in April 2023
Reviewed: 14 February 2022
Qiu
Chinanothing
staff friendly, super sea view, we'll come back soon.
Stayed in February 2022
Reviewed: 17 November 2023
Donna
SwitzerlandThere are no comments available for this review
Stayed in October 2023
Reviewed: 12 May 2023
Wayne
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: 13 April 2023
Adorjan
GermanyThere are no comments available for this review
Stayed in April 2023
Reviewed: 16 October 2022
Maciej
AustraliaThere are no comments available for this review
Stayed in October 2022
Reviewed: 20 October 2021
Jolanda
SwitzerlandThere are no comments available for this review
Stayed in October 2021
Reviewed: 24 May 2024
Maria
GermanyThere are no comments available for this review
Stayed in May 2024
Reviewed: 3 November 2023
Yuliadi
IndonesiaThere are no comments available for this review
Stayed in October 2023
Reviewed: 1 November 2022
Diana
ItalyThere are no comments available for this review
Stayed in October 2022
Reviewed: 7 October 2022
Ronald
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 20 September 2022
Guido
ItalyThere are no comments available for this review
Stayed in September 2022
Reviewed: 20 April 2022
Elie
QatarThere are no comments available for this review
Stayed in February 2022
Showing 1 – 19
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