Via San Martino 18, 51016 Montecatini Terme, Italy
#10 of 63 hotels in Montecatini Terme
Guests' ChoiceBased on 160 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.6
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Alison
United KingdomI think that the juices at breakfast should be natural
A lovely hotel with old charm.
Stayed in May 2024
Reviewed: 18 May 2024
Ashleigh
United KingdomNot having a kettle in our room but we now know for future to book a bigger room to get this, but you can have a kettle in your room for a small fee but felt we didn’t need to as we had paid for breakfast and enjoyed a coffee in the court yard afterwards
Breakfast was really nice, the location of the hotel was close to the train station and all local shops. Our room was nice, wish we had booked a bigger room to take advantage of the kettle in the room. Loved the court yard outside.
Stayed in May 2024
Reviewed: 17 May 2024
Melgriffin1
United KingdomWe met some lovely people. The bed was super comfy
Stayed in May 2024
Reviewed: 9 May 2024
Ggolds
United KingdomGreat staff and a great base for exploring the area.
Stayed in May 2024
Reviewed: 27 April 2024
Alexandra
United KingdomIt was a bit noisy by the lifts .. people talking loudly .. I don’t think they realise that there are bedrooms close to the lift .. perhaps a BE QUIET sign by the lifts may help.
It was homely and I felt comfortable being on my own and it was walking distance to everything and the staff where very attentive.
Stayed in April 2024
Reviewed: 22 April 2024
Stacey
United KingdomNothing ! It was a perfect stay
Amazing reception area with glorious floral display, elegant dining and breakfast room, generous and varied buffet breakfast. The bedrooms were stylish with superb views towards Montecatini Alto, great to wake up to! The location of the hotel meant that we were close to all the amenities of the centre - 10 minute stroll to the station. We were a small group of seven and couldn't have been looked after with more care and attention. I have to say something about the really lovely staff - they were charming, welcoming and made our stay!
Stayed in April 2024
Reviewed: 16 April 2024
Christine
United KingdomChairs in dining room a little old and rickety.
Good choice at breakfast. Welcoming staff. Good choice of Hotel evening meal. The location could not be bettered for walking to places of interest, shops etc.
Stayed in April 2024
Reviewed: 13 April 2024
Alain
France?
La situation, le restaurant.?
Stayed in April 2024
Reviewed: 12 April 2024
Julien
United StatesLuana at the front desk was exceptional. She went out of her way and assisted us in retrieving a lost bag. Truly outstanding customer service.
Stayed in April 2024
Reviewed: 6 April 2024
James
AustraliaIn bed I could faintly hear voices. I think they were from people socialising downstairs. This is not a complaint though because it was 10pm on Friday night and i should have been down there with them instead of being in bed
A very large room with a nice bathroom and shower. The cheapest room we have booked and easily the biggest. A very nice hotel with a very good breakfast and great staff. If we come back we would definitely stay here again. Such good value for money
Stayed in April 2024
Reviewed: 2 April 2024
Viktoria
Hungary-
Great location, spacious room and bathroom. Super comfortable bed. Great breakfast and very helpful staff. I received a package on my name and they took good care of it. We asked for late check out and it was confirmed without any problem. Best value for the money.💯
Stayed in April 2024
Reviewed: 7 March 2024
Dana
United StatesOlder hotel but it has charm.
Friendly staff and very attentive. While it is an older hotel, it's very clean. Located near everything. Including a short walk to train station. Great value for the money. Good buffet breakfast. Definitely worth 10 euros.
Stayed in March 2024
Reviewed: 9 January 2024
Augustina
FranceI like it 🥰
It’s very nice 👍🏽
Stayed in January 2024
Reviewed: 2 January 2024
Jos
ItalyIt’s was excellent. The staff was friendly and helpful. The rooms were clean and big and the breakfast had a great variety of food. The location was the best walking distance from town, shops, restaurants and train station.
Stayed in December 2023
Reviewed: 2 January 2024
Dawn
United KingdomExcellent location, great breakfast, huge bedroom
Stayed in December 2023
Reviewed: 4 December 2023
Matias
Albaniathe hotel didn't informed us in advance that the bath therapy structure was closed and they had alreadythis information Breakfast was not as for this hotel rate, very basic with lack of diversity
staff very helpful, great location
Stayed in December 2023
Reviewed: 2 December 2023
Caroline
CanadaVery charming and close to everything.
Stayed in November 2023
Reviewed: 31 October 2023
Maria
MaltaNothing, really.
A stylish hotel in a very central, yet quiet location. We received a warm welcome from the reception. La Pecora Nera, an adjoining restaurant was excellent. The breakfast was very varied.
Stayed in October 2023
Reviewed: 28 October 2023
Marina
United KingdomThe noise outside of the hotel on the main street because of rubbish bins
Stayed in October 2023
Reviewed: 4 October 2023
Robert
United KingdomBreakfast
Stayed in September 2023
Reviewed: 4 October 2023
Francis
United StatesIt was conveniently located, the property was first class as was the staff, the room was spacious and comfortable.
Stayed in October 2023
Reviewed: 27 September 2023
John
United KingdomNothing of importance.
This hotel is exceptional! The staff are so friendly and welcoming, the care and attention is all around you. The room was spacious and spotlessly clean. The breakfast superb. Dinner in both the main dining room and La Pecora Nera were perfection on a plate. Location is again perfect. A short walk to the station and main shopping area. The tourist information centre is close by too. The funiculare for Montecatini Alto is either a short walk of 10 Euro taxi ride from town.
Stayed in September 2023
Reviewed: 25 September 2023
Svetlana
CanadaNa
Super clean , location!! Comfortable beds.
Stayed in September 2023
Reviewed: 19 September 2023
Carolyn
CanadaBreakfast was good. All of the staff were helpful and friendly.
Stayed in September 2023
Fota Island, Ireland
Calhetas, Portugal
Łódź, Poland
Asti, Italy
Krk, Croatia
Marquise, France
Turbenthal, Switzerland
Ika, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content