Friendly, helpful staff.

Stayed in April 2024

There was a smell of drains (possibly the spa drain system) on entering the lobby every day which was off putting.

Location was excellent

Stayed in April 2024

Breakfast would benefit from more variety

Room was very clean and the hotel location is excellent

Stayed in April 2024

Our room was very small for us. The swimming pool was open for kids from 3pm to 5pm only which I found illogical since a majority of families were there with kids.

The breakfast was great with a variety of food. The hotel location was very convenient to get to the ski lifts. Ski rental was on the premises.

Stayed in April 2024

A little bright in the lounge area, some atmospheric lighting in evenings would be nice.

Super close to the piste. Great boot room, lovely staff

Stayed in April 2024

Location, fantastic Breakfast, OK Room been fine as well, maybe bit expensive but for such location You have to pay extra as everywhere!

Stayed in March 2024

furniture in the room was not in great condition for 4-star hotel, rooms need a refresh, door in the knob area was broken

breakfast was great, the location was excellent, the bar and reception staff were very professional and very friendly, sauna was great.

Stayed in February 2024

The bathroom stall is very small and uncomfortable to take a shower: we stayed there for 7 days and this was definitely a bit uncomfortable. The mattress is made of non-pocket springs and deforms easily (very soft) and this had a slight impact on the comfort of our night's sleep.

The hotel has an excellent location just a block and a half from the Cretaz and Campetto lift: it's not a ski in ski out, but you can go out fully equipped and you'll be on the mountain in ~5 minutes! It is possible to rent all ski equipment at the Rossignol store inside the hotel at a fair price, as well as relax in a dry or steam sauna and then in an enclosed and heated swimming pool after an intense day of activities. To top it off, the breakfast has a good selection of yogurts, breads, salami and eggs and the staff is friendly!

Stayed in February 2024

The rooms are a bit tired, take ear plugs as the walls seem very thin.

This is a good hotel. The location is great for skiing and village centre shops and restaurants. The staff are really helpful, in particular the barman/ breakfast coffee barista

Stayed in January 2024

Small rooms

Location and staff.

Stayed in February 2024

Basic room, noisy SPA.

Great location, very close to the chairlifts & to the main street (bars & restaurants). Good ski rental in the hotel itself. Good breakfast with an Italian barista, making great coffee. Outstanding staff (great recommendations; very helpful with dinner reservations).

Stayed in January 2024

Sauna wasn't big enough when the hotel was full and everyone went in after the days skiing. This was only an issue Saturday night- the rest of the nights we were there and used it it was absolutely fine. Bathrooms felt a bit dated and had poor ventilation- though functionally everything worked ok and shower was decent. Didnt feel quite as polished as most other 4 star hotels (old lifts, dated staircase etc)- but the bits that mattered were all excellent so this didnt bother me too much.

The staff were all excellent. Particularly Ben- he really looked after us with cappuccinos in the morning, cocktails in the evening and advice and friendly chats throughout our stay. Breakfast was brilliant- huge variety of options from fresh fruit salad to cooked eggs and bacon to a vast array of pastries and cereals, yogurts etc- and best of all an in house Barista at no charge who made the best coffees we found anywhere! Spa area was nice- although does get crowded if hotel is full. Rooms (we had renovated ones) were relatively basic but clean and nicely done up. Beds were comfy. The ski locker room was really well done- individual lockers accessed with your room key card, with direct access to outside. Less than 5mins walk (in ski boots) to the big chair lift.

Stayed in January 2024

Excellent breakfast

Stayed in January 2024

Opening hours for the spa / wellness is not ideal. It only opens in the afternoon and closes relatively early (21h). So far from ideal if you need a relaxing morning, for instance.

Colazione, posizione, good amenities including swimming pool, turkish bath and sauna

Stayed in January 2024

Slightly expensive but that’s being picky

Perfect location for ski lifts and town centre. Nice spa. Brilliant breakfast buffet and Ben the waiter was amazing, very friendly and always offered great advice

Stayed in January 2024

The walls are quite thin, which is only an issue if you are near noisy guests.

The location - very close to the ski slopes and right in the village. Ski rental and storage - equipment we hired was nearly all brand new, and the lockers are very handy. Staff - all super helpful, especially Ben at the bar and breakfast, as well as the guy who does the ski rentals. The views - we could see the slopes and Matterhorn (Monte Cervino) from our room.

Stayed in January 2024

Really helpful and friendly staff

Stayed in January 2024

Bearing in mind the rooms accomodate skiers I didn't feel there was enough room to hang wet ski pants and jackets

Staff were lovely, Ben the bar man was amazing, really looked after us and went above and beyond. Breakfast had a good selection of food

Stayed in December 2023

Great Breakfast, Staff Super Helpful, Spa was also great after skiing

Stayed in January 2024

Nothing enough to write about it

Great place to learn ski touring safe and mixed terrain

Stayed in December 2023

The spa opening times. The beds are a bit hard

Location, spa , staff ( Ben who worked the bar and breakfast ) and Virginia on the reception

Stayed in December 2023

The rooms could use more hangers for all the ski clothing

Great spa. Very nice breakfast and location close to the lifts

Stayed in December 2023

No restaurant Rooms could have been cleaned in a little more detail.

Location Breakfast

Stayed in December 2023

Amazing staff, top breakfast and location

Stayed in December 2023