Nothing

From the minute we arrived at the hotel the staff were friendly, full of information about the facilities in the hotel. We were given an upgrade to our room which was fabulous. We initially booked for 3 night stay but ended up staying for 5 due to the location of the hotel and the 5* staff from the reception staff to the breakfast staff and the immaculate cleaning and cheerfulness of the room cleaners. We would highly recommend this hotel, it is full of character and charm and would love to visit again if ever we come to Italy. And, the breakfast was always excellent. A big thank you to all, you are a great team.

Stayed in April 2024

It was a bit pricey but a memorable stay. Also some distance to the train station…

We loved the hotel, gorgeous pool and lovely staff. We took the bikes out one day and that was fun. I would definitely stay there again; loved the art-deco style and there was something quaint about the place… got to know who was who around the pool as it’s a small and intimate hotel. We were going to the opera festival and a private bus stopped very close to the hotel which was a big bonus.

Stayed in August 2023

The staff was amazing, very helpful. Beds are comfortable and the interior of the hotel is interesting. The pool is in great condition. There is a wide range of food on breakfast, you can sit inside or outdoors. Bikes are free of charge, we spend a nice evening exploring the city.

Stayed in September 2023

No a dislike but you need to know they do not generally serve evening meals. This was not a problem for us as we like to eat out and knew the area well.

Brilliant staff really look after you. The room was well appointed with a balcony and the AC was great but not too intense good shower. The weather for the pool was an added plus for us great pool bar . The breakfast was superb lots of choice hot n cold a wonderful fresh fruit. We had a great time.

Stayed in September 2023

Small classy hotel with fantastic staff.

Stayed in September 2023

Nothing

Beautiful premises with great staff

Stayed in September 2023

Difficult to get a taxi when leaving so keep it in mind and maybe see if possible to have staff help schedule ahead of time. The bathroom shower is a bit tricky and water gets all over the floor.

Great property and location - walkable to everything. Pool is nice and wonderful breakfast. The staff were very helpful and accommodating with beach club and restaurant bookings.

Stayed in August 2023

Great location great staff

Stayed in September 2023

if I really need to find something, it's about the variety of bread choice, especially if you enjoy the international breakfast with bread and cheese/hams.

The best hotel where I have been in Versilia so far! Really good organized, they speak several languages and they are really listening to the customer needs. It is located close to the beach, you can leave your car in the hotel and across the roads to enjoy the full day on the beach. The breakfast was really tasty (sweet and salty), I really recommend it!

Stayed in August 2023

nil

beautiful building, lovely friendly helpful staff, excellent breakfast

Stayed in August 2023

Nothing!

This hotel is a rare hidden gem and I don’t say that lightly. It has a beautiful facade but great modern rooms and is in a perfect location. The breakfast is delightful in a perfect setting. The staff cannot do enough for you and never refused a request however difficult. It is family run, slightly quirky and totally memorable.

Stayed in August 2023

Staff are exceptional , the location is perfect , we stayed in one of the newly refurbished rooms, which was excellent, aircon not very powerful but managed to keep the room cool rather than cold - we would love to return and would certainly opt for a room with a balcony next time

Stayed in August 2023

Room was lacking a view and felt needed some spark

All staff are so friendly and welcoming. The pool, bar (Ron is the best bar tender we’ve met ) and breakfast was fabulous. Wish we had stayed another day

Stayed in July 2023

I was a little surprised to see how much space the parking lot takes up. I understand the need for it but I also see the potential to create a truly magical garden and pool area.

Hotel Europa is the most magical and charming villa in all of Viareggio and this says a lot! It has an impressive history and an amazing location close to the beach but most of all this is a hotel with wonderful staff and a great atmosphere and I am happy to say, I have found my new home in Viareggio :)

Stayed in July 2023

None

Location was great. Clean rooms. Lovely staff

Stayed in July 2023

We had to go home.

Everyone is friendly and nice. We loved this place. We will be back. :-)

Stayed in July 2023

It was my first visit on seaside in Toscana area and i have choosed this hotel due to history of the building and closeness to seaside area. and it was right choice . It has pool enough for the guests which want spent time by his own plus perfect bar till midnight . The whole athmosphere of that place and hotel revokes memories from movies about liges in 30 s in Agatha Christie style . It is worndeful place and close to Viareggio through famous promenade to Art Deco buildings which still keeping charm of Puccini . And fantastic sea food menu at each corner . Something which you can get only in Italy and put into your heart forever

Stayed in June 2023

The front desk staff was friendly, kind, and very helpful!!! The hotel room with balcony was clean and comfortable! We enjoyed the yummy breakfast buffets and poolside drinks in the afternoons. The hotel is conveniently located close to restaurants and shops, and of course the beach. Everything we needed was in walking range. On-site parking was also a plus! This hotel is great for families traveling with kids and pets!

Stayed in June 2023

the doorbell rings at 6 am

Stayed in June 2023

Lovely hotel but the bathroom was a little small in our case with nowhere to put our washbag

Fantastic friendly staff who really helped us enjoy our stay. Great breakfast, nice seating and pool area. Free bikes to explore the local area on safe cycle lanes. Well located for the beech

Stayed in June 2023

The staff was very friendly, the place is very good and clean. Pool is huge plus for this place.

Stayed in June 2023

Nothing. Everything was great.

Breakfast was great. Especially the sweets !Great location .Very stylish lights in the room !

Stayed in May 2023

Exceptional staff, especially the front desk girls and the bartender! always there for you! thanks a lot, we had a great stay

Stayed in June 2023

Personal are extremely proffessional, ecxelent breakfast,historical place

Stayed in May 2023