The location of the hotel specially at night.

The room in general has all needed for a nice stay.

Stayed in April 2024

The area where the hotel is located is very shady. My friend almost got robbed at the entrance of the hotel. There were men camping outside the door waiting for new tourists to come to the hotel. Thankfully she has quick reflexes and managed to snatch her phone back from the thief, but it’s an experience that really rattled us. We would not recommend walking the streets close to the hotel alone.

The hotel reception works 24/7. You leave your room key with the receptionist, so they are impossible to loose. The breakfast was adequate. The AC in the room works well.

Stayed in April 2024

People selling drugs in front of the hotel and we felt threatened and uncomfortable

The location

Stayed in April 2024

That neighborhood happens to be where there are a lot of drugs being sold on the streets. It literally seems to be confined to that one block.

Price and conveniently close to the train station. Taking the train was not only cheaper but quicker than taking a cab.

Stayed in April 2024

The WiFi can't reach the rooms and they tell you that you can use the lobby to connect to the WiFi. Totally unacceptable. The breakfast is really bad. It's not even food enough and they can't get more of it before the next day.

Stayed in March 2024

Terrible and danger area in the night.

close to Termini station, to Metro, to cheap fastfood.

Stayed in March 2024

1. They ask you to leave the room keys at the reception 2. There might be some times when you have to wait at the main gate to let you enter the hotel (under staffed) 3. Only one small elevator available so forget about it and hotel is at 3 and 4 floor 4. In my case they didnt even clean my room on the 3rd day 5. Breakfast is just for name so don’t expect much 6. The location is not really very safe especially at the night time

Stayed in March 2024

The room was small and dirty, we cleaned and left it better than when we arrived

The location was fantastic

Stayed in March 2024

Cleanliness Smelly bathroom Shower handle needs to be fixed

Location Close to termini station and minutes walking from major attractions Helpful staff

Stayed in February 2024

Facilities

Location

Stayed in February 2024

The color of the room you’d be color white to look elegant

Not bad, simple breakfast

Stayed in February 2024

The hotel need a referbishment

Staff was nice

Stayed in February 2024

The location area looks dangerous and unattractive. Breakfast was 5/10. For breakfast, there was only everything sweet, there was no normal healthy non-sweet food. On the 4th day, I was already sick from sweets and could no longer eat them. Also, it was very cold at night to sleep (it was the end of November).

Location - it is close to everything. Room was clean.

Stayed in November 2023

Bed werent the best

Staff very kind, friendly, respecful. They always helping

Stayed in February 2024

Quality of the bread / pastries at breakfast could have been better

The best part of the hotel was the front desk staff - Haroun and team - they had a welcoming smile and treated every guest with respect , and made our stay very pleasant

Stayed in November 2023

Good location and good stuff

Stayed in November 2023

The location is great, it is accessible to all, the staff also are great. The problem is my room, my room is near the store area and also no daily cleaning and it so noisy at night that you can here outside

Stayed in November 2023

Bathroom , toilet, shower. Elevator Breakfast

Friendly staff

Stayed in October 2023

Breakfast was really not varied, the space for breakfast was too small. Room was not well maintained (bathroom, ...). The lift was slowly.

Location is really perfect (Termini station 5 min. walking).

Stayed in October 2023

The bedroom is not clean and the mattress was very uncomfortable and disgusting. The bathroom was shocking, the tails broken and a leaking shower.

The staff are very friendly and very close to the train station.

Stayed in October 2023

Noisy drunks outside every night

Great location

Stayed in October 2023

That street at Termini is not the best location for single woman traveller. The room was globally clean, but the window edge was sticky and dusty, and there was people's hair and dust on the floor around the bed. No soft light for the evening, all bright.

The hotel is very close to the Termini station, which is very close to all main landmarks. There is aircon which was working really well, with remote control. I liked that the reception was opened 24/7 and that the access to the building of the hotel was secured with intercom doorbell. The bed was firm, good for bad backs.

Stayed in September 2023

Hotel needa a good cleaning and make over, and some fixes as well

Staff friendliness and very helpfull

Stayed in September 2023

Hotel is in need of a make over, shower is not great and u have to hand hold the shower head, floor of shower cracked. Hotel need a tidy up. Noted a lack of attention to detail in the cleaning of a well used by shower. The breakfast bread was not very nice, but cereal and yogurt was good - the table paper sheets should have been changed between patrons and not just reset with new napkins.

The location to Romes main railway station was fantastic, about 300 metres away. The manager was friendly and room was attended to daily. We knew it was not going to be perfect due to previous reviews but worse than we expected. Though basically we were out all day and only used the room to put our heads down. The size of room was great.

Stayed in September 2023