Reviews of Hotel Flora 3 stars
Via Napo Torriani 23, Stazione Centrale, 20124 Milan, Italy
#199 of 444 hotels in Milan
Guests' ChoiceReview score
Based on 1254 hotel reviews
8.1Score breakdown
-
Cleanliness
8.5
-
Comfort
8.3
-
Location
9.3
-
Facilities
8.1
-
Staff
8.7
-
Value for money
8.2
-
Free WiFi
8.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 7 May 2024
Madeleine
Italy19 reviews1 helpful vote8.0Very good- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
The street is so so
It was a while ago, I cant remember specifics but all good
Stayed in February 2024
-
Reviewed: 7 May 2024
Iwona
United Kingdom3 reviews8.0Very good- • Leisure trip
- • People with friends
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Small rooms, but comfortable
Central location
Stayed in May 2024
-
Reviewed: 7 May 2024
Hodson
United Kingdom41 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
Rather small room
Location
Stayed in April 2024
-
Reviewed: 6 May 2024
Stephen
United Kingdom17 reviews1 helpful vote8.0“Good value for money as a base to explore Milan.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
Value for money was excellent so no great luxury but that wasn't why I chose that hotel.
Excellent location close to the main rail station (but not too close). Staff were very friendly and it was a great base from which to discover the city as it was very close to main travel links but also walkable if you have a bit more time to get around. Nice restaurant opposite too. Good value for money.
Stayed in April 2024
-
Reviewed: 4 May 2024
Kim
United Kingdom6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Great location, great staff.
Stayed in May 2024
-
Reviewed: 4 May 2024
Jackie
United Kingdom1 review7.0“Excellent Interrail stopover or City break base.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Minor thing, but my single room was very warm, despite cool spring weather. That, the firm foam mattress and some very late carousing in the street outside conspired against a decent night’s sleep.
Close to the station and easy to find, great for rail travel but not too far from the historic centre. Great breakfast. Easy check in and helpful, professional desk staff who spoke enough English. A useful lift and clean, bright public areas which have been recently decorated.
Stayed in May 2024
-
Reviewed: 3 May 2024
Richard
Ireland1 review7.0“Excellent value, very central for trains and metro.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Room was small but fine for one. Could hear neighboring occupants.
90 euros for a weekend night for single bedroom was a bargain. Loads of hotels in same area. 5 mins walk from train station.
Stayed in April 2024
-
Reviewed: 3 May 2024
Engy
Egypt13 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
The plug socket must be too narrow to fit into the socket outlet. There is a fridge but no kettle.
Very clean hotel with excellent location near the central station and amazing breakfast.
Stayed in May 2024
-
Reviewed: 1 May 2024
Samuel
Puerto Rico16 reviews5 helpful votes8.0“No air conditioning as offered, false advertising”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
It advertises air conditioning, But, they have it turned off so they recommend opening a window. Then you get mosquitos waking you up with their Serenatas in your ear. They will turn it on at the end of May, false advertising. And Booking should request that all properties clearly state the air conditioning rules, need your help on this
The location was excellent, almost across the street from the train station and busses to the airport. It was clean
Stayed in April 2024
-
Reviewed: 30 April 2024
John
United Kingdom6 reviews8.0“Not much to say. We stopped in Milan for the night on a train journey to Sicily. The hotel was fine.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Helpful check-in staff for a seven-hour overnight stop.
Stayed in April 2024
-
Reviewed: 30 April 2024
Luca
Italy17 reviews2 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
Breakfast
Stayed in April 2024
-
Reviewed: 30 April 2024
Marilia
Brazil13 reviews7.0“Good hotel in Milan”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
You can hear the other room.
The location is good, near the train station The staff are polite. The room is clean, but to much noise and you can hear the other room. The breakfast is very good, this is the best thing in the hotel.
Stayed in March 2024
-
Reviewed: 29 April 2024
Marta
Switzerland57 reviews13 helpful votes9.0“Decent especially regarding its Milan city center and the price is ok”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
A bit older than I typically stay at
Kind hosts, good breakfast, location
Stayed in April 2024
-
Reviewed: 29 April 2024
Judith
Australia61 reviews7 helpful votes9.0“Comfortable hotel near public transport”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Bedroom a little on the small side
Good location just off the main square outside of Milan Central. Very comfortable bed and helpful staff.
Stayed in April 2024
-
Reviewed: 28 April 2024
Graciela
Argentina3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Walls were too thin, we could hear the people next door talking, laughing and snoring.
Very centric and well connected. Friendly staff. Good breakfast.
Stayed in April 2024
-
Reviewed: 27 April 2024
Mml2021
Poland85 reviews24 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
One small pillow on the bed that offers no comfort. Uncomfortable and ridiculously small single bed. Basic and expensive for what it is.
Easy access to train station.
Stayed in April 2024
-
Reviewed: 27 April 2024
Panagiota
Portugal34 reviews10 helpful votes8.0“Is ok for this price”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
I had a single room and the bed was very small. The bedsheet and the towels were dirty. I couldn’t sleep very well because was too noisy. You can listen everything from the other rooms and outside. In my check out they charged me extra 4,50€ per night for city taxes but when I did the reservation in booking it was with all taxes included so I don’t know if they charged me more.
Location is great, is near the central Milano station which connect with city centre, airport and everything. Good friendly staff.
Stayed in April 2024
-
Reviewed: 27 April 2024
Diamanto
Cyprus16 reviews2 helpful votes9.0Superb- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
The staff were very well and helpful me with everything I needed.
Stayed in April 2024
-
Reviewed: 26 April 2024
Ranjit
India22 reviews8.0“Comfortable”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
The room could have been a bit bigger; so also the shower cubicle.
Location was great; very close to the Central Station. Breakfast was good though it had too many sweet things, not enough savouries.
Stayed in April 2024
-
Reviewed: 14 April 2024
Donal
Ireland180 reviews17 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
N/A
Good steady hotel, great location, very clean, nice breakfast, waitress in charge lovely personality.
Stayed in April 2024
-
Reviewed: 11 April 2024
Turbulent
Sweden15 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
The rooms are not well sound insulated, I could hear all that was going on in the corridor.
The location close to the central station is very convenient and all the staff were very nice. The room was more spacious than I expected.
Stayed in April 2024
-
Reviewed: 9 April 2024
J
United Kingdom16 reviews2 helpful votes8.0“Just what i was looking for - suited me well.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
The single room bathroom was very very 'compact'. I know they can't suddenly magic more space out or nowhere, but be aware that if you are not a small person, you'll struggle in a single room.
So convenient, and very elegantly decorated. Staff were all lovely. Clean, clean, clean! When my wifi in my room was dropping out, they found me another place so that I could work easily.
Stayed in April 2024
-
Reviewed: 9 April 2024
Muhanad
Saudi Arabia52 reviews40 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Air conditione not working . Noise coming from street even the window closed.
Clean and staff respectful
Stayed in April 2024
-
Reviewed: 8 April 2024
Andreja
Croatia5 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Location is great, rooms are very clean and the breakfast was really good. I recomend this hotel
Stayed in April 2024
Guests also reviewed these properties:
-
Hotel Landhaus GelitiGeltow, Germany
-
Rough Luxe HotelLondon, UK
-
Ramada by Wyndham Santa BarbaraSanta Barbara, USA
-
Coleraine Suites & ApartmentsGreymouth, New Zealand
-
Belroy HotelBlackpool, UK
-
Bayerwald DomizilFreyung, Germany
-
De Jutter EdelweissGosau, Austria
-
Kiwi Cove LodgeLadysmith, Canada
