Small room for 2 suitcases

Location near the station. Excellent details given for entry.

Stayed in May 2024

The toilet is too small there is no spare space for u to place the cream or toothpaste near the sink. Only shower gel is provided. The most unacceptable thing on earth is that the air conditioner leaked water in the middle of night, the dripping sound woke three of us up I believe there was more than 1 L in total. The coat placing on the hook which is outside of the wardrobe under the air conditioner got wet.

The location is very good with station, restaurants,supermarkets and famous tourist spots nearby. All within 10mins walk. The room in general is nice, although the steps to get into the room like the access to various doors are a bit complicated they were explained clearly and the staff who greeted us when we checked out was nice.

Stayed in May 2024

The lift was very small, but good to get your bags up.

The location was good, it is not far from the train station. The street outside smells like urine and can be a bit noisy. The staff were excellent and helpful. You need a code to get in a secure gate and access the B&B which makes it safe.

Stayed in May 2024

The street is quiet dirty

The location was good the breakfast was good value

Stayed in May 2024

they dont have parking, them saying they do is just a lie, they are in collaboration with the garages near the building and u can pay 20e/day to keep your car there.Never got my breakfast. my "private bathroom" wasnt really what i would call private, i had to walk through the hall to get to my bathroom, as for the other rooms i dont know but i would assume they have their own

Stayed in May 2024

Finding the location and being let in! It took a little while, but once we were in, staff were friendly. No toilet roll holder. No towel holders. No coat racks/hooks or shelving.

Nice host, good facilities and very close to amenities and Santa Maria Novella Train Station. Clean and nice room with table and chairs as well as a sofa.

Stayed in April 2024

We could hear everything, and it sounded like people would fall through the ceiling. It was quite disturbing hearing loud people all around you when trying to go to sleep. Decor is out dated but we knew that when we booked.

Friendly staff, good location and comfortable bed!

Stayed in April 2024

Little bit old and the fridge outside the room and shared with other rooms

It was good near to the centre and railway station, calm

Stayed in January 2024

There was extensive mould in the bathroom above the shower, as well as a toilet with an open cistern. It meant that the bathroom constantly smelt dewy/musty.

Kettle and tea making facilities were provided, as well as a small table. The bed was large and comfortable.

Stayed in January 2024

It's okay

Stayed in November 2023

Big issue for us was the elevator the elevator can only hold two people no luggage. The worst part would be if someone did not close the doors to the elevator and it will not move so if you want to take the elevator, you will not be able to, and that’s what happens to me in my mother who is unable to walk upstairs. I had to find the elevator to the floor that the doors were not closed so there might be people that are very inconsiderate. It was a big deal for us.

Great location around the corner from train station and many great historic sites

Stayed in October 2023

Walls are thin and you can clearly hear the rooms next to you. No reception.

The location was optimal, the room was clean and nice.

Stayed in October 2023

They state that they do check in from 10-20hs and that there is staff there to receive you but we arrived at 18hs and nobody was there. They provide you with a code to enter the facilities. in the 3 nights 4 days we stayed there, we only saw 1 person from the staff as we were leaving.

Location is good, but since is near the train station and crossing the street there are trash containers at 5.30am in the morning these were collected, a lot of people screaming in the streets at night etc. Although the place states they have sound proof facilities you can hear both from the street and from the facilities hall every time other gests get in and out or talk in the halls.

Stayed in October 2023

Bathroom was pretty small and overall a little outdated. However, we were barely in the accommodation and there were no problems.

Self check in was a great option for us arriving late, staff communicated well via booking.com and gave clear instructions. We loved the location and it was easy to get around. Air con was a bonus too!

Stayed in October 2023

The shower was a little slow.

Location was great, right near all the main public transport points, and not far from all the main sites. Supermarket just around the corner, nice and cool indoors and dark shutters for sleep time. Self check-in information was helpful.

Stayed in September 2023

It met our needs

The breakfast was ok. It was close to the station.

Stayed in September 2023

Nothing we didn’t like. There was some antisocial behaviour on the street of this accomodation but it didn’t impact our stay.

The hosts allowed us to drop our luggage off earlier than check-in. The room is walking distance from the train station which is helpful and 5-10 mins to some sites. The bed was comfortable and overall stay was nice. Would stay here again!

Stayed in August 2023

There were nor parking spots to u load the car, you couldn’t park infront the gate or drive in. we had do Hold 200m away more illegal then legal and carry the whole stuff to the room.

The location was good

Stayed in July 2023

Pretty much the fact nobody even bothered to see my requests and messages as I asked for a double bed and we get a twin (or a double bed make from 2 twins) ,asked for a cot for the baby and wasn't there so apparently had to pay 10£ to get it even if didnt say nothing about on Bookings. Room wasn't the cleanest , but all together as I said before was very close to train station

Location only was close to the train station

Stayed in July 2023

lift is extremely small

location and clean

Stayed in May 2023

Close to the train station but difficult to find Small bathroom

Stayed in April 2023

I think with a bit more thought, they could make this a very comfortable room, a bit of reorganising and the addition of a couch would be nice. The room is certainly big enough.

Location was great. Very central to many attractions and only a short walk to the train and bus stations. The room was reasonably large too.

Stayed in April 2023

Upon making the reservation it was said that check in is from 14-20h, unfortunately our bus was 2h late and we arrived later then predicted. When we arrived at the property no one was there to open the door or let us in. We were waiting outside the apartment for 30minutes and called the owner non stop during that period without getting a call back. We even had to contact customer service to help us because we started to get stressed that we won’t be able to get into our room. After many missed calls the owner finally picked up and wasn’t pleasant at all. Even though we were 2h late (not our fault), we still came im time for check in. After a stressful half an hour the host told us he would send us the door code so we can get in. I suggest the host next time to send the code before something like this happens again. If you try to make it a self check in what’s the point of not giving us the code 24h before we arrive, or even 2h before we arrive.

Clean room, great location, walking distance from the biggest seesights. 2mins away from the ventral station

Stayed in November 2022

the bathroom is not well kept and safe deposit box is very old and very small. the tiles inside the shower needs to be scrubbed.

it was closer to everything from the trains, trams, and buses station. Also, a lot of restaurants close by everything was walking distance.

Stayed in October 2022