Nothing.

Beautiful View. Friendly & helpful staff.

Stayed in April 2024

Nothing

Excellent hotel, wonderful service, concierge is very helpful, all the staff is great

Stayed in April 2024

No direct access to the sea - although not an issue at this time of year.

Friendly staff, beautiful surroundings, great pool, outstanding views, bar and restaurant both excellent.

Stayed in April 2024

Nothing.

It’s a great building, with charming setting. The roof restaurant was an experience on its own. Staff super friendly and smiley. The view from the room was absolutely stunning.

Stayed in April 2024

Nothing

Spent 5 days in this magnificent hotel, it was wonderful. I booked the smallest room with garden view, but i was really surprised at my check-in that i've been upgraded to the suite with sea view and balcony ! Very good and friendly staff, the whole spa area is superb and relaxing, food is really good, i loved my trip to Rapallo ! Thanks to all Grand Hôtel Bristol staff, I will definitely comeback

Stayed in March 2024

Superb vue of the bay of Portofino ! An amazing SPA with a lot of space and relax zones... Very friendly and professional staff !

Stayed in April 2024

A littel bit long walk distance from citi center

Really one of the best hotels ever been!!! Young, full of energy personel! V.good comunication with guest experience manager! Lady Greta during brekfast time serve you everything you can eat and drink!!! Beatyfull SPA and outdoor pool! Nice room with sea view, for free upgrdae! It was v.nice time there!!! Thanks for all hotel team!

Stayed in April 2024

Not a single thing. Everything was perfect.

Wow ! What a spectacular property - literally defining what true five star personal service and luxury is all about. From the beautiful setting to the tasteful appointments to the super attentive staff, everything about the Grand Hotel Bristol was truly extraordinary. We had an amazing stay and will definitely return soon!

Stayed in April 2024

Very expensive for the location. Overpriced.

The staff were welcoming and there was plenty of parking.

Stayed in April 2024

spa working time

breakfast

Stayed in April 2024

Nothing we didn't like.

Location, amenities near the hotel and choice of places to eat. The staff were very good, attentive and nothing was too much trouble. The breakfast and service were superb. The leisure facility and spa were among the best I've experienced.

Stayed in April 2024

I do not really wish to be too negative bit I feel the hotel is not 5 star in certain aspects such as The hotel entrance/driveway need to be enhanced,it gives a bad 1st impression of a very impressive building,the wifi did not work for 3 days we stayed,the outside swimming pool was not open.A 5star hotel should have a heated pool. Balcony is tiny with no furniture The breakfast was only ok. The location of the hotel is a 15 min walk from town centre,thankfully there is bus stop outside.

Beautifully decorated hotel.Very nice bedrooms with great bathroom and very comfortable beds.Staff very nice and genuine,warm and enthusiastic,well trained and eager to please guests,deffo 5 star staff,.Spa staff especially nice. The Spa was the best I have ever used in any hotel and will be hard to find a better one.Also no charge to use which is a great feature.There is a bus stop outside the hotel,taxis are dear in Rapallo. We didnt use restaurants in the hotel.

Stayed in April 2024

- no access to spa /pool till 16y.o. Agree and understand the concept of relaxation without kids, but would be great to get at least certain hours in the mrng to access with ado kids, especially during cold months. -need taxi for the resto

One of the best hotel option in the area. Very nice people working there, appreciated help Of Consierge service which gave us top resto option and helped to book dinner

Stayed in April 2024

The WiFi did not work throughout our stay. The bed was a little hard.

The staff was so helpful and friendly. The hotel was gorgeous and the breakfast amazing! Our room was facing the ocean and fabulous. The spa was fantastic!

Stayed in March 2024

Rain, but that’s not your fault. Rooms were elegant and clean and well appointed but somewhat dated. A tad out of town, but the amenities more than made up for it

Lovely common areas, classic and elegant feel, wonderful vibe, attentive and friendly staff, amazing view, somewhat easy walk into town, easy parking, top notch spa facilities. Room balcony had a panoramic view of town and the ocean. Wonderful breakfast offering with an amazing sea view. Such a nice touch to offer dog beds, food and water bowls and food treats. They felt like pampered pooches. The welcome drinks, Prosecco and sweet treats and complementary mini bar along with a hand written note made us feel very welcomed.

Stayed in March 2024

Staff were exceptional, hotel spa is amazing and the overall location and facilities were magnificent

Stayed in October 2023

Nice spa, great view from the room, pool and breakfast room.

Stayed in November 2023

Nothing

Everything was exceptional from the cleanliness to the attentive staff.There is a short walk to the town but it is an easy pleasurable scenic stroll. We will defiantly return.

Stayed in October 2023

Nothing.

Excellent service throughout our stay... Staff incredibly friendly and attentive.

Stayed in October 2023

all in all, we are not sure if the price/performance ratio is really right. Compared to other hotels in the same category, we had the impression that the price here is at the upper end of the scale.

The staff was very friendly and helpful. The view of the sea from the terrace and the pool area is exciting and the spa is realy great. Also the parking/the garage for cars is realy good and save. The food in the two restaurants did not quite meet our expectations. The fassade of the hotel needs maybe a light refreshment.

Stayed in September 2023

Transport options to/from hotel without own car are limited. Guest transport from hotel seems rarely available and taxis seemed difficult to arrange.

Beautiful hotel with great food and staff. Stunning views and a lovely town.

Stayed in October 2023

Nothing

Superb hotel ,great staff got room upgrade sea view, great kind and helpful staff . Great pool , Shuttle to the beach is of great value.

Stayed in September 2023

Breakfast service needs improvement.

Everything specially the view + the swimming pool.

Stayed in September 2023

Dinner menu options

Friendly staff, nice spa, and the best fries I’ve ever had!

Stayed in September 2023