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Reviews of Hotel Garnì Savoy 3 stars

Grondelbodenweg 1, 39040 Castelrotto, Italy

#95 of 108 hotels in Castelrotto

Guests' Choice

Review score

Based on 35 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Very nice place with a small SPA area downstairs.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Overall it was a pleasant weekend: rooms are clean, location is convenient. However, it is not ideal for long stays or p
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    1. Staff not welcoming and pretty absent. Unless you speak German, they won’t be of much help. 2. Breakfast starts quite late in morning (from 8 am) not ideal for skiers who want to take advantage of the full day. 3. Not equipped with a proper ski room.

    Well located, close to 173 bus that takes directly to Ortisei center

    Stayed in February 2024

  • Reviewed: 31 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 3 nights

    We found the bed too firm for us, it was uncomfortable.

    This is a very nice hotel run by a husband, wife, and their two dogs. The hotel had modern updates including a sauna and pool in the basement. Nice hotel room with a balcony. Updated bathroom. Free parking. They also have a lovely breakfast display each morning with fresh fruit, bread, granola, and yogurt. The hotel is a quick 5-minute walk to town where you can find a large grocery store, several restaurants, and a few bars.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    9.0
    Chalet style hotel close to walk everything in town.
    • Leisure trip
    • Group
    • Standard Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was real good. Lots of fresh choices. Spa was nice and pool was beautiful and warm enough to swim in. A unique property with good views of the Dolomites. Owners were running the property. Nice to meet them.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Location and high standards hotel.
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Location.

    Stayed in September 2023

  • Reviewed: 5 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Front parking can be a little overcrowded but the host pointed me to the underground garage which was even better. However, a remote door control would be useful.

    The hotel is very clean and welcoming. Room was refreshed/cleaned every day (big thanks to Ecaterina). .Silence location even if there is a main road 50 m away..Swimming pool is very cozy and nice, we were always alone in there. Location is walking distance from the old city center. Host has a nice dog which has a designated area at the floor. (no issues at all like in the previous reviews)

    Stayed in August 2023

  • Reviewed: 19 January 2023

    8.0
    GREAT PLACE
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very comfortable and clean; the breakfast was good and offered different options and the pool downstairs in heated - great place to relax at.

    Stayed in January 2023

  • Reviewed: 30 July 2022

    7.0
    comfortable, well located and good value hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    no bar or lounge area for guests. breakfast room was somewhat cramped for space.

    comfortable room, nice balcony, clean. pool and wellness facilities excellent. good breakfast.

    Stayed in July 2022

  • Reviewed: 7 March 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location pet friendly 💙

    Stayed in March 2022

  • Reviewed: 31 January 2022

    8.0
    super for dogs lovers!
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    very friendly and laid back owners. we had special treatment with our dog Sean.

    Stayed in January 2022

  • Reviewed: 17 August 2021

    9.0
    Location, Staff, Value for money
    • With a pet
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 2 nights

    Good location (close to city center, shops, restaurant and etc) Friendly Staffs (Pet friendly, info for hiking and etc) Clean Room with balcony Swimming pool with Spa

    Stayed in August 2021

  • Reviewed: 1 April 2024

    10
    All in all very nice people and a great place
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The friendly hotel dogs were very cute but did make quite a bit of noise at times

    We loved the location!

    Stayed in March 2024

  • Reviewed: 21 March 2024

    2.0
    Never come here
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Our experience at the property was highly disappointing. The staff exhibited extreme rudeness and had poor English communication skills. Furthermore, the limited parking space resulted in our car being blocked by another guest's vehicle, and when we sought assistance, the staff callously dismissed our concerns, stating it was not their problem and suggested we use public transportation instead. Overall, the property does not justify its cost, and the discourteous behavior of the staff greatly diminished the enjoyment of our holiday. I strongly advise against anyone considering a visit to this establishment.

    The location and the city was nice and quite

    Stayed in March 2024

  • Reviewed: 15 January 2024

    6.0
    It was a good location but would consider other options if we returned to the area.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    The hours for breakfast were not conducive if you wanted to get on the slopes early. I would consider 0700-1000 instead of 0800-1000. Our room smelt of sewer gas when we woke up one morning (though our friends' room did not). We asked for a hot water pot because I was sick with a sore throat and wanted to make tea and were told they would bring it to our room. They never did. We woke up at one point to their dogs barking really loudly.

    I liked that there was a pool and parking was easy. The one out of three days we were able to make breakfast, it was good.

    Stayed in January 2024

  • Reviewed: 16 September 2023

    10
    highly recommended
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    nothing.

    amazing family-run hotel in a charming town.

    Stayed in September 2023

  • Reviewed: 20 July 2023

    5.0
    The price was right but the hotel would be much nicer if they controlled the dogs barking and replaced the hallway carpe
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Car traffic from busy road interfered with sleep. The owner’s barking dog made sleep impossible after 7 in the morning. Pet urine smell in carpeted hallway. Like many european hotels, there is only a duvet and no top sheet which was uncomfortable in the warm weather we experienced. We didn’t use the pool or sauna because the hours were inconvenient.

    Good location, room was large and comfortable. Room was also very clean. Mattress was very comfortable.

    Stayed in July 2023

  • Reviewed: 3 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Camera e area wellness

    Stayed in January 2023

  • Reviewed: 20 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, it was great experience.

    Quiet neighborhood, great views of mountains, big room, wonderful family hosts. The sauna and pool was a nice touch! We loved Perla the house pet!

    Stayed in September 2022

  • Reviewed: 16 September 2022

    1.0
    Don’t believe what the owner Alex tells you, and the DOG URINE SMELL IS TERRIBLE
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    AWFUL, overwhelming smell of dog urine in the carpet. The smell extended down the stairs and into the lobby. The owners have a large dog, and some guests had dogs also. We had booked and paid for 3 nights, but because of the smell we asked the owner Alex if we could check out early. He said it would be no problem, so we walked down the street and booked a lovely hotel around the corner for the last 2 nights. When we came back to the Hotel Garni Savoy, the owner’s wife said we would not be refunded for our 2 nights.

    Location

    Stayed in September 2022

  • Reviewed: 4 September 2022

    10
    perfect place to stay
    • Leisure trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    everything was perfect

    the place was very cozy and perfect location close to the bus station, supermarket and center everything is walking distance the pool is small bit beautiful, perfect for relaxing a long hike Perla the dog is the best part perfect place to stay in cateltorotto

    Stayed in September 2022

  • Reviewed: 1 August 2022

    6.0
    Charming hotel, unpleasant odor
    • Leisure trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There was a strong, unpleasant odor on the stairs and in the first floor corridor leading to our room. The carpet appeared soiled and stained, and there was ample evidence of attempts to clean stains. Every time we entered or left our room we were confronted with this powerful foul odor. This was the only problem with this property, but it was a big one; it really marred our stay. The hotel seems to welcome guests with dogs, and perhaps this is a result.

    Convenient location. Clean, substantial room and bathroom. Plenty of closet and drawer space for unpacking for a longer stay. Amiable staff. Parking on site at no extra charge.

    Stayed in July 2022

  • Reviewed: 5 July 2022

    2.0
    • Business trip
    • Couple
    • Economy Double Room with Balcony
    • Stayed 2 nights

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 14 September 2021

    10
    Would recommend staying here
    • Leisure trip
    • Group
    • Economy Double Room with Balcony
    • Stayed 2 nights

    Sauna was not working when we wanted to use it and no one was around to ask how to turn on sauna.

    Nice rooms, plenty of storage space, good breakfast.

    Stayed in September 2021

  • Reviewed: 15 August 2021

    5.4
    Low value to price ratio
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very noisy location, no AC in Summer, hence we had to open balcony door and then it got very noisy. Besides that, the owners were at first sight very friendly but were not capable of making great suggestions, nor offer to show the routes asked on a map.

    Good bed and new bathroom installation.

    Stayed in August 2021

Showing 1 – 25

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