Via Guarini 2, Turin Historic Centre, 10123 Turin, Italy
#52 of 128 hotels in Turin
Guests' ChoiceBased on 358 hotel reviews
8.2Cleanliness
8.6
Comfort
8.4
Location
9.5
Facilities
8.2
Staff
9.1
Value for money
8.1
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Elena
SwitzerlandThe bed was on the hard side, but i have a personal preference for softer mattresses.
In the centre, perfect location and Nice room. Staff was kind and helpful.
Stayed in May 2024
Reviewed: 15 May 2024
Susan
United KingdomGreat location. Staff very helpful. Check-out time of 11.00 excellent.
Stayed in May 2024
Reviewed: 23 April 2024
Jeff
United KingdomNothing
Very helpful and friendly staff, all spoke excellent English. Location was perfect and parking available for a city centre hotel is unusual.
Stayed in April 2024
Reviewed: 13 April 2024
Amaya
SpainI was on the 1st floor and there was noise from outside. Also talking from other rooms.
Next to the city center.
Stayed in April 2024
Reviewed: 12 April 2024
Paul
MaltaAs I described, room decor could do with some upgrading and some noise from adjacent rooms as well as overlooking street. But this can happen in a city centre hotel.,
Location was excellent. Breakfast was good and choice adequate, breakfast area rather small. Hotel staff all very friendly and genuinely helpful. Room comfortable but looking a bit tired even for a three star. Noise from adjacent rooms and overlooking street at times.
Stayed in April 2024
Reviewed: 8 April 2024
Edmond
MaltaNoise outside the hotel.
Good breakfast &helpful staff
Stayed in April 2024
Reviewed: 2 April 2024
Antonio
PortugalThe room felt a bit cramped, as the bed was squeezed between walls.
Well located, with a good price/quality relation. Good breakfast
Stayed in March 2024
Reviewed: 16 March 2024
Esther
CanadaFriendly staff, comfortable bed, great breakfast and clean hotel. Very close to the centre of town with all the main historical attractions, stores and restaurants.
Stayed in March 2024
Reviewed: 7 March 2024
Ivana
SerbiaThere was a little bit of an unusual smell.
Great location. Breakfast was very varied; everyone could find something—a little bit of waiting for coffee. I was in a single room. The room was spacious enough and nicely decorated. If the window is opened, it is noisy during the night.
Stayed in March 2024
Reviewed: 7 March 2024
Mark
United KingdomVery thin walls meant room quite noisy. Bathroom shower was poor - shower head fitting broken and the grouting was not clean. Water heat was poor - not really able to get a really hot shower.
Room size good. Comfortable bed and good size. Nice to be able to open the window.
Stayed in March 2024
Reviewed: 5 March 2024
Lynne
United KingdomFlooring had a few uneven Pamala small bathroom for superior room
Good location clean rooms.
Stayed in March 2024
Reviewed: 21 February 2024
Payam
GermanyLocation is perfect. Staff are very friendly. Check-in was quick.
Stayed in January 2024
Reviewed: 11 February 2024
Robert
PolandStrange smell from the bathroom, breakfast all time the same.
Great location in the Center of the city and very friendly staff.
Stayed in February 2024
Reviewed: 8 February 2024
Maria
Italyno garage, we had to pay it extra (25 euros for 1 day stay)
staff friendly and efficient, room very clean and spacious, good breakfast
Stayed in February 2024
Reviewed: 31 January 2024
Tom
United KingdomI had arrived after having surgery on my shoulder and had to manage the steps up myself. None of the staff offered to help me up to the lift with my small suitcase and bag, which I was pretty shocked about considering that it’s quite a good hotel. This is something that they need to address Very soon
The central location was brilliant
Stayed in January 2024
Reviewed: 28 January 2024
Serkan
Turkeywifi distrubition is not good in the room, sometimes the signal is not good.
the room is more confortable, the staff at the door is friendly and helpful, the room temperature is good, but it could be better.
Stayed in January 2024
Reviewed: 23 January 2024
John
United KingdomOnly issue was i had 2 twin beds joined together rather then a double.
Perfect location. Great helpful staff
Stayed in January 2024
Reviewed: 22 December 2023
Philip
MaltaSteps to access lift. And surely not accessible to disabled persons.
Location
Stayed in December 2023
Reviewed: 17 December 2023
Hitinerant
ItalyEverything was fine
The location is super, close to the Porta Nuova station and town centre, the room was perfect, heating very good, the breakfast was OK. Personnel very kind and available.
Stayed in December 2023
Reviewed: 14 December 2023
Keith
AustraliaI have stayed here before and my last room was distinctly larger — and correspondingly more congenial.
Location is about as good as you could get. Hotel was very clean and in very good order
Stayed in December 2023
Reviewed: 8 December 2023
Jessica
SpainThe staff was great! And the breakfast was quite varied and delicious.
Stayed in December 2023
Reviewed: 2 November 2023
Ruel
United StatesNeeds more light.
Stayed in November 2023
Reviewed: 1 November 2023
Monica
ItalyThe breakfast was quite poor
The romp was very good
Stayed in October 2023
Reviewed: 10 October 2023
Hannah
United StatesWalls are thin, I could hear next room over easily.
Close to Porta Nuova, clean, comfortable bed, modern facilities. Overall great stay, booked again for next trip to area.
Stayed in October 2023
Jerez de la Frontera, Spain
San Diego, USA
Zalakaros, Hungary
Bluche, Switzerland
Paris, France
Arles, France
Brixen im Thale, Austria
Kranjska Gora, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content