Via Arsenale Di Terra 5, 16126 Genova, Italy
#20 of 91 hotels in Genova
Guests' ChoiceBased on 613 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.6
Staff
8.9
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 4 May 2024
Giel
NetherlandsThe bathrooms are nice but a bit outdated
It’s great five star so expected parking is very usefull because Genua is crazy with parking
Stayed in April 2024
Reviewed: 1 May 2024
Harry
United KingdomNothing at all it was lovely
Great location. Lovely room and staff
Stayed in May 2024
Reviewed: 29 April 2024
Alexey
IsraelWeak wifi
It was clean, polite staff, good view.
Stayed in April 2024
Reviewed: 27 April 2024
Stewart
AustraliaBest location,
Stayed in April 2024
Reviewed: 26 April 2024
Gonzalez
FranceYes Very spécial
Stayed in April 2024
Reviewed: 19 April 2024
Luca
SwitzerlandRoom Size was on the smaller end for a hotel of this category
Location was great. Staff was friendly
Stayed in March 2024
Reviewed: 17 April 2024
Iris
AustriaVery close to the cruise terminal. Dinner was very good Friendly staff
Stayed in March 2024
Reviewed: 6 April 2024
Beth
United KingdomNothing
Clean, beautiful room, delicious breakfast and the spa was also great
Stayed in April 2024
Reviewed: 30 March 2024
Bob
United KingdomOne or two minor glitches, e.g. the safe wasn’t working on arrival and took a couple of days to fix, and tiny amount of milk provided in the room.
Very helpful staff; large, quiet and very comfortable room; excellent location close to the station (we were travelling by train) but near to the old city centre. Excellent breakfast.
Stayed in March 2024
Reviewed: 26 March 2024
Kate
United StatesPirate garden was closed! Didn’t realize there was a playground on site but that would have been amazing for our kids.
Hotel was beautiful and felt high end the second you walk in. We stayed 4 nights and it was easy to get around the city from the hotel. We walked most places but took buses and metro when tired. Room was large with comfy beds. Breakfast was wonderful every morning… so many choices. The lobby bar was also great— they can make a great cocktail. Hotel was very accommodating to our two young children.
Stayed in March 2024
Reviewed: 23 March 2024
Emily
SwitzerlandBit noisy and dirty outside…like most of Genova
Beautifully and tastefully appointed with character. Excellent staff. Really food breakfast also gluten free.
Stayed in March 2024
Reviewed: 21 March 2024
Olivia
SwitzerlandHotel is located right beside the Principe train station and is well placed for access to the port, shops and museums. Staff are very helpful, friendly and discreet. Guests have access to all of the amenities one would expect from a hotel of this standard: spa, sunny roof terrace with views across the city and port, on site restaurants, cosy bar and lounge areas, very good breakfast. Will definitely return!
Stayed in March 2024
Reviewed: 21 March 2024
Lars
EstoniaAll went very well.
Stayed in March 2024
Reviewed: 20 March 2024
Oldriska
Czech RepublicIn the perfect location if you arrive by train. A lovely hotel; helpful staff.
Stayed in March 2024
Reviewed: 18 March 2024
Andrea
United Kingdomnothing, all good.
the hotel was very nice and the personnel very good, always happy and efficient
Stayed in March 2024
Reviewed: 17 March 2024
이쁜신랑
South KoreaToo small room. . .
Nice bed
Stayed in March 2024
Reviewed: 14 March 2024
Eva_m_m
FinlandLittle bit old style and smell downstairs was not so enjoyable. If you are looking for oldkindofGenova feeling - it is a good place to stay. Even Pianobar was there - only that we were only guests that moment and little bit too loud playing to enjoy our glass of wine.
Breakfast was good and really enjoyed it. Good start for the day. Room was spacious and had all we needed. Plus is always to accept bigger well behaving dogs.
Stayed in January 2024
Reviewed: 9 March 2024
Annemarie
SwitzerlandThe location could not be better if you come by train to Genoa. The train station is two minutes away on foot, which is super convenient. The hotel has old-fashioned flair with modern touches. The superior rooms are spacious, with great linens and towels. Impeccable housekeeping. The hotel is within walking distance from the historic centre of Genoa - easy to access all the palaces, museums and sights. Many restaurants and cafés nearby. The hotel's Trattoria Tratralêro is excellent with traditional Genoese cuisine. I highly recommend going.
Stayed in March 2024
Reviewed: 3 March 2024
Helen
ItalyLovely
Stayed in February 2024
Reviewed: 20 January 2024
Tiffany
ItalyThe hotel was right beside the train station which made it perfect for viewing Genoa as well as Cinque Terre. The staff were so friendly and the hotel was beautiful. I'm a huge fan of architecture and Grand Hotel Savoia was a dream for me. My husband and I stayed at the bar a lot simply because the atmosphere was luscious. I would highly recommend this hotel.
Stayed in January 2024
Reviewed: 16 January 2024
Vlado
CroatiaAlthough breakfast started at 07am , the staff was very kind and understandable due travel commitments to allow breakfast at 06.30. Free room upgrade was provided as well. Room was very clean.
Stayed in January 2024
Reviewed: 11 January 2024
Robb
United StatesThe wellness center was a little weird but we don't have many in the US so it may have been us.
Room was marvelous and the staff was excellent.
Stayed in January 2024
Reviewed: 6 January 2024
Alice
United Kingdombreakfast should be improved. buffet is good but eggs made on the spot weren’t very nice.
rooms are super beautiful
Stayed in December 2023
Reviewed: 6 January 2024
Maksim
ChinaLocation, clean, staff, food
Stayed in December 2023
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