As a friendly suggestion for improvement: - cleaning in the rooms was not always dilligent. Upon arrival there was some trash left behind the curtains. Parts of the room were not vaccuum cleaned for some days. - cosmetic paper napkins (kleenex or similar) was not available in either of the bathrooms, which is strange for a four star hotel - the stand for luggage on the lower floor was visibly broken from day one, but still left in the room unrepaired. I would expect that once the staff finds out (must have happenned a long time ago), they either remove it or replace it. - in the part of the room next to the windows, there was an apparent insulation issue, is this was always very cold - it would be good to update the welcome instructions given out upon check in. When I wanted to buy the skipasses the following morning, I was wheter i made a reservation for them. Althoug no heads up was given in the intstructions upon check in to make such reservation the day before, nor were we told verbally. - the ski resort allows to buy discounted skipassess in advance, with delivery to select hotels. I would appreciate if also this hotel participates in such option. - while we were kindly assisted with the luggage upon arrival and the ski equipment was put separately aside by the hotel staff, I later in the evening found that equipment forgotten and covered in snow in front of the hotel... - the hotel almost felt like "adults only", although this is not communicated this way. If this is not the aim, maybe something for the kids/teenagers could be added to the bar, e.g. table football, billiard/pool, etc.

We had a very nice stay overall and we are likely to return. The hotel is nice and old-fashioned in a positive way. The dinners and the food overall is a highlight. Also great attention and care from Antonio as the chief waiter. The bar is also very comfy and neat. The excellent shuttle service to the lifts exceeded our expectations and was very prompt and comfortable. The room was very spacious, also great to have 2 bathrooms. It was a five star touch that the beds were made upon again in the evening, with some sweets added. The skiboxes were also very good and spacious. A nice pool, although a bit dated.

Stayed in March 2024

Spa area could be larger

Stayed in February 2024

Very convenient for the slopes

Stayed in January 2024

There was poor lighting in the room. And There are only 2 small saunas available in the spa center, which means that it is always crowded.

Breakfasts and dinners were exceptional. A large selection of food and fast service. Every evening they arranged a themed evening. Excellent. The location of the hotel was also excellent, as you could literally ski into the hotel yard (from Bec de roces 2076m). In the morning, a van takes you to the nearby ski lift (passo campolongo), which is an excellent starting point for skiing in the Altibadia as well as the Arabba.

Stayed in January 2024

I can't change the position of the hotel but when booking we thought it was in Arabba. It was actually in Campalonga which was not within walking distance of Arabba. There were just a cluster of hotels with no shops etc to browse.

Lovely Hotel with exceptional staff who were very friendly and keen to please. Dinner was amazing with many courses.

Stayed in January 2024

The coffee was completely tasteless, like powder. It didn't stimulate us at all - no matter whether we took it from the staff or from the jug on the buffet. We had to buy coffee on the slope. The staff has problems with English and many people do not know basic phrases. Parking lot was full when we arrived (both in front and back of the hotel) and we needed to bend over backwards to find a spot.

Delicious food - we really didn't expect such good tastes. Very clear rooms which was important for us. Good localization. Wide range of wines to choose from. Nice SPA features like Turkish sauna. Heated ski rooms.

Stayed in January 2024

you can not manage temperature in room

amazing food, really nice staff mostly a tall man who was taking us to ski resort in mornings and a waiter at the table 211.

Stayed in March 2023

Nothing

It was an excellent experience staying at Grifone. The meals were of a very high quality, and the staff were so attentive and warm we enjoyed our stay immensely. The manager at the restaurant was incredibly warm and friendly, and made us feel very much at home. The shuttle to the ski station was incredibly efficient. The team worked tirelessly to ensure that you did not have to wait at the ski lifts for long before the next van pick up. They literally drove back and forth nonstop. All in all, a perfect experience, we will be back!

Stayed in January 2023

Very convienant, top food, great service. One point of improvement is the wifi, that's all.

Food and service.

Stayed in March 2022

The only thing we have been able to think of was that the shower pressure might be better.

The room - a family suite split over two levels - was exceptional. There were two en suite bathrooms and a vast walk in cupboard for storing skiing essentials. The room also had two TVs, underfloor heating throughout and a mountain view. It was spotlessly clean throughout. The food was superb and there was a lot of it. We had expected buffets but buffet service was confined to starters and deserts. The two main courses were a la carte and were exquisite. We particularly enjoyed the veal, the venison and the octopus. And superb wine, at a good price. Like other reviewers here and elsewhere, we had worried about proximity to the slopes but the hotel has addressed that concern completely. The two drivers are ever-present at either the hotel or the chairlift and we only needed to call for them once, resulting in a collection two minutes later. Also superb.

Stayed in February 2022

Hotel was dated

Stayed in March 2024

- the spa is very small and is open only from 15:00 (the sauna is from 16:00). - Wi-Fi connection is very weak and unreliable (usually, it's not enough to even for a voice call). - cellular connection is not available inside the hotel. You're lucky to have a strong signal from your balcony :). - no room for kids; the pool is allowed for kids from 15:00 to 17:00.

- the hotel is just 800 meters from 3 lifts (it's just a few moments to get there with the hotel shuttle). - the personnel is very polite and helpful - the restaurant serves delicious food; the only minus is that they start at 19:30. - there is a cozy lounge zone

Stayed in January 2023

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Stayed in December 2023

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Stayed in December 2023

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Stayed in February 2023

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Stayed in February 2023

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Stayed in December 2022

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Stayed in December 2022

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Stayed in December 2022

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Stayed in December 2022

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Stayed in February 2022

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Stayed in January 2022