Via Jannuzzo 41, 98035 Giardini Naxos, Italy
#7 of 35 hotels in Giardini Naxos
Guests' ChoiceBased on 100 hotel reviews
8.5Cleanliness
8.8
Comfort
9.0
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
8.2
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 May 2024
Iasmina
RomaniaThere was quite a lot of noise. We went in early May, so beginning of the summer season, and there were plenty of renovation works going on at the hotel. Perhaps this is not always the case, but generally the rooms don't have very good soundproofing so you need ear plugs if you are sensitive to noise
Friendly staff who were very helpful and accommodating. We also did a massage at the hotel spa which was very relaxing. The bonus for us was the hotel cat, relaxing by the pool alongside the cat was definitely something I'll miss. We also really enjoyed the breakfast, despite having read some negative reviews here, we thought there were plenty of options, and the pastries were very tasty.
Stayed in May 2024
Reviewed: 8 May 2024
Jasmine
BelgiumSpa didn’t feel very clean, very few of the machines in the small fitness room worked, coffee not great at breakfast, floor of our room didn’t feel very clean and we had issues with hot water and air conditioning (but after calling reception these issues did get resolved). We visited in early may and it felt very much like off season and that nothing was really ready yet, there were also ants and silverfish insects in our room. There also didn’t seem to be a light switch for the lights on the balcony.
Nice hotel with veranda that opens onto the beach. Beautiful classic interior. Staff very friendly. Would stay again. Friendly and helpful staff, great breakfast, soft drinks and tea in the room replenished each day, our room had a balcony overlooking Etna. Access to the spa was free, you just need to book in advance. Overall we had a really nice stay, but felt that there were quite a few little things that could be addressed to improve guest experience!
Stayed in May 2024
Reviewed: 30 April 2024
Erika
ItalyBreakfast was only ok., fitness center was not top tier.
Beautiful view from the room, walking distance from the restaurant areas, right on seafront, nice SPA, clean rooms.
Stayed in April 2024
Reviewed: 17 April 2024
Shenuka
United KingdomWe were expecting to have sun loungers on the beach but these were not Brough out till June.
This is a lovely hotel with old world charm and direct access to its own private beach. We enjoyed breakfast overlooking the pool and then went for a walk along the shore. It was lovely having a beach right on our doorstep. While this hotel attracts an older clientele it was lovely with two children as we could sit on the terrace and let them play on the beach. There is a supermarket and restaurants across the road which are more reasonable priced than in town. It is a 15 minute walk into town.
Stayed in April 2024
Reviewed: 31 March 2024
Andrea
ItalyCoffee at breakfast was poor quality. They need a better coffee machine. Very old. Also jacuzzi in spa was not warm enough.
Room and balcony view if the sea was fantastic.
Stayed in March 2024
Reviewed: 23 March 2024
Viktor
BelgiumThe airconditioning wasnt turned on yet and for us it was too hot sometimes at night
Staff was very helpful Cleaning done daily Free minibar resupplied daily Perfect seaside view Big terras perfect for smokers Good big selection of breakfast
Stayed in March 2024
Reviewed: 11 March 2024
Katja
SloveniaWork at the rouf
All
Stayed in March 2024
Reviewed: 7 March 2024
Derya
TurkeyWe preferred this hotel before taormina, because of its free parking and late night arrival. We couldn’t reach free parking because of crowd of hotel and we had to park on street. It might be a problem at summer. The room is clean but hairs were on bathroom floor. The breakfast is not very good but the croissants and almond cake may the best in the island.
Stayed in March 2024
Reviewed: 2 March 2024
Lana
CanadaFront desk staff (including the manager) were not friendly but the cleaning staff were awesome. There was no change in the breakfast all 8 days. Most stores and restaurants nearby were closed so it was a bit of a walk to everything. Only one chair in our room and there were 2 of us. There was construction noise all day- this was not on the website nor was any apology made for the nuisance noises.
Sea front views and waves were exactly what we wanted. Walkable beach. Beautiful hotel overall.
Stayed in February 2024
Reviewed: 22 February 2024
Danielesa83
SwitzerlandI wanted to give really a high score to this hotel, both because of the interiors and because of the staff, but sadly there were 2 major problems for me and my wife: - no sound proofing, I mean literally zero, none whatsoever, we stayed two days and we were both woken up by other guests taking a shower, pulling their luggages around or "moving chairs" (why?) both the days at 5 / 6 am - very average international breakfast, definitely the pastries and sweets were ok but the ham or the scrambled eggs, especially the scrambled eggs, were really really terrible, I wasn't expecting anything amazing but the quality of the savory servings were just terrible. As a side, would be great to have some lights in the parking, the second evening, after we came back to the hotel and parked the car, one guy started to stare at us and ask things, not nice....
Very good looking hotel, the interiors are really great! Also great location to enjoy the sea, or at least its view (we traveled in February), and not too far from Catania, Taormina and other interesting locations. Both me and my wife got the rooms upgraded to the sea view, which was nice. The staff was really great and very helpful, they suggested me and my wife a nearby restaurant and meanwhile we weren't too lucky with the second courses the starters and the first courses were simply amazing! Although there isn't really anywhere to go, the hotel is next to the beach and the sea, with my wife we enjoyed a nice walk along the sea. The hotel also provides access to a small internal spa for 1h which is a nice addition. Beds and pillows were ok.
Stayed in February 2024
Reviewed: 28 December 2023
Ruth
IrelandNothing
Everything was wonderful. Staff were very welcoming and friendly. Room was amazing
Stayed in December 2023
Reviewed: 10 December 2023
Andrew
United KingdomObviously there must be 2 maids for looking after the rooms, one of them incapable of making a bed.
Every body at the Hotel was helpful and friendly especially Toninio. Thanks for soting everything.
Stayed in December 2023
Reviewed: 4 December 2023
Damian
Switzerlandwould be nice to have a real coffee at breakfast and not from the typical machine
The hotel is nice. It had everything you need, and had spa. We stayed there only for couple of days. Located in calm and quiet area, only 20 minutes of drive from Taormina. It had its own parking space, so you don’t have to think where to park. As soon as we arrived, the cool receptionist Salvo (Salvatore) welcomed us with friendly smile and gave us an awesome tips and guided us with everything. When you meet awesome people like this at service, make you want to come back👍 that’s what made it a great stay👍Grazie mille
Stayed in December 2023
Reviewed: 3 December 2023
Stephen
MaltaHellenia Yachting is highly recommended. A big thank you goes to all the staff especially the receptionist Tonino. He is such a kind and helpful gentleman.
Stayed in December 2023
Reviewed: 26 November 2023
Secret
MaltaThe breakfast was pretty basic
Room235 with amazing ocean view and terrace
Stayed in November 2023
Reviewed: 14 November 2023
Martina
ItalyBreakfast, one of the worst I have ever had in a hotel. Such a pity for an hotel like this, but even the scrambled eggs and a normal cappuccino were disgusting
Location facing the sea
Stayed in November 2023
Reviewed: 11 November 2023
Esther
ItalyThe outdoor pool was closed though the weather was warm
A special thanks to Tonino for his kindness and professional attitude towards making my stay perfect for my needs. The superior room is comfortable and spacious. Amenities abund, and the walk-in shower is appreciated. Breakfast had a good variety. There is direct access to a beautiful beach. Finally, I had a nice Finnish sauna in the spa before I headed on. Good quality price ratio.
Stayed in November 2023
Reviewed: 16 September 2023
Peter
SlovakiaNothing.
Everything was just perfect. We liked the sizes of the rooms, sea views, hotel facilities, parking, hotel beach, cleanliness, breakfast, and position of the hotel. The staff were very kind. Roberta from the reception desk was very competent and helpful. We highly recommend and will definitely return back.
Stayed in September 2023
Reviewed: 22 August 2023
Jorn
NetherlandsHotel can use a face lift Inside restaurant
Nice suite with balcony and good view Private beach
Stayed in August 2023
Reviewed: 20 July 2023
Gabriela
BulgariaThe breakfast could have more options for 4* hotel and should have some variety day to day
Staff are nice and beach is really calm and close
Stayed in July 2023
Reviewed: 11 July 2023
Laila
SwitzerlandGreat access to beach and pool. Some good restaurants on the street just outside. The room was big and comfy (sea view). Very nice shower!
Stayed in June 2023
Reviewed: 11 June 2023
Ronald
Maltabooked a hotel with a spa and wellness centre and expected an indoor swimming pool 🙁 Parking lot should be with an automated barrier you shouldn’t have to open it with a key and return it to the reception
Stayed in June 2023
Reviewed: 10 June 2023
Irina
United StatesStaff is very accommodating and helpful. Location is perfect. Beautiful hotel and very clean.
Stayed in June 2023
Reviewed: 10 June 2023
Caroline
United Kingdomit’s a little out of the main town but several nice restaurants and shops close by
property was great, very traditional Italian ☺️
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content