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Reviews of Hilton Garden Inn Bologna North 4 stars

Via San Donato 3/3, 40050 Bologna, Italy

#20 of 105 hotels in Bologna

Guests' Choice

Review score

Based on 51 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.0

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Nice cocktails at the bar. Massimiliano the bartender was excellent! Could be a five star hotel! nice food to the restaurant!

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    An excellent hotel for visiting the fair in Bologna
    • Business trip
    • Group
    • King Room
    • Stayed 5 nights

    the breakfast was good but could the hotel change some dishes at least once in a while (we stayed 5 nights). After showering, water flows from the shower into the room.

    Clean modern newly renovated hotel. Convenient location if you are going to Bologna fairgrounds

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    It was clean

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Nice hotel but do not take the Tiramisu
    • Business trip
    • Solo traveller
    • Twin Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Dinner menu is limited, and in my case the dessert was a real disappointment, I ordered a Tiramisu and it was nothing what I expected. I took 1 bite and had to return it. Most travelers want simple dishes but good quality . The maitre was fair enough to not charge it. Although the name says garden inn, the hotel lacks an outdoor area with some seats.

    Spacious, refurbished and quiet hotel with lots of parking space. Good breakfast Friendly staff

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    overall good experience
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    In the morning we were woken up by a group of very noisy guests that were talking in the corridor.

    Extremely spacious shower. Comfy bed.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Overall we enjoyed our stay. Would be happy to return next year!
    • Business trip
    • Group
    • Twin Room
    • Stayed 5 nights

    The drain of the sink in our bathroom was clogged throughout all our stay, it caused a lot of inconvenience. The housekeepers just cleaned the surface of the sink every time, not the clog.

    Our reason for staying was the Cosmoprof exhibition. The hotel is only 10 minutes away from the Bologna Fiere, located in a very calm and peaceful area outside the city center, away from the noise and crowd. We were waking up with the bird singing sounds :) Especially after the busy meetings at the fair all day long, the tranquillity this hotel provides is very important. Erica M. at the reception made our stay even better. She was very polite, kind, and problem-solving all the time. We had some problems with the reservation, but she handled them very well and was at our disposal all the time we needed something. Thank you, Erica! The breakfast was very good in variety and quality, but the attendants were a little slow in refilling the food.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Great base to visit Bologna from, animal friendly.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    I never figured out how to turn off the light behind the shelving system. I had to remove the key card from its reader to turn off the lights. The walls are paper thin, but at least our neighbors had great singing voices.

    Great staff. A bit of an issue with the booking on their system, but they managed to get us to our room asap. Very accommodating with our pets. I appreciated that the hotel had its own parking area.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It was perfect for our layover to catch an early morning flight, but it would be a good place to stay even if visiting Bologna. Great value for money.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I like everything

    I like everything

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Central heating, I prefer when I can control the room temperature.

    Gentle staff, The facilities, very comfortable bed. And the free parking lot.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    It was a wonderful place to stay. The village just down the street was delightful
    • Business trip
    • Group
    • Twin Room
    • Stayed 7 nights

    The dinner we had Saturday night was awful we ordered Ceaser Salad it was a bunch of garbage thrown together none of the ingredients belonged in a Ceaser by a chef that propably should be washing dishes.

    Hotel and Staff were very helpful. We were treated very well by most of the staff. Loredana worked extremely hard to meet our needs. Traveling all over Europe and the Middle East on business. Honestly no one has ever tried as hard as she did to work with us to coordinate drivers and a tour of Maranello meaning Ferrari. She is capable of much bigger things. Best Regards Steve Manion

    Stayed in March 2024

  • Reviewed: 22 February 2024

    8.0
    Nice stay overall.
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was way too hot in the room, around 26 degrees, heating system was clearly defect. Despite notifying it at the reception, I regret that no solution was found. So I had to turn off the heating from the switchboard myself and open all the windows to get a comfortable room temperature. Menu from restaurant was attractive, but nothing really adapted for kids. So we didn't give a try.

    Freshly renovated, suite with 2 rooms really big, staff welcoming and friendly, very nice breakfast choice.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Superb
    • Business trip
    • Group
    • Twin Room
    • Stayed 4 nights

    fantastic breakfast, nice staff, very clean,

    Stayed in December 2023

  • Reviewed: 29 January 2024

    9.0
    A good stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The noise from the ventilaton is pretty disturbing. The pillows.

    It is newly renovated.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Amazing Hotel !
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The staff was incredibly friendly , helpful and accommodating . I would recommend this place always !

    Stayed in January 2024

  • Reviewed: 28 April 2024

    7.0
    No shuttle.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It is not Hilton. It is a copy of Hilton. Very very far from Bologna. In the middle of nowhere. There is no shuttle - it is a shame for HILTON .You must use public transport . The time between buses is minimum 1 hour. Taxi to the centre costs 24- 30 euro. Renovated, but noise isolation is missing. You can hear everything from corridors.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We had some problems: -realized there was no shower gel during my shower; -we were overcharged and luckily realized it the next day (they gave us and reimbursement when we told them); -AC not working; -couldn’t turn of the light of the room, had to call assistance; -no robe provided; -when we wanted to order dinner there was no menu available in the room when it should have been.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Mobility Accessible
    • Stayed 4 nights
    • Submitted via mobile

    during checking in the employee told me that I don’t have any meal with my booking, unfortunately I did not check the reservation as I thought he is right as I have another 2 hotel reservation in other places and one of them without breakfast but no sure which one, but at checkout while checking the other hotel for my next trip found that this hotel was with breakfast, that was really bad. also AC is not working as this a law in Bologna to switch off the AC till 15/4/2023, also window can not be fully opened

    clean and well maintained

    Stayed in April 2024

  • Reviewed: 31 March 2024

    7.0
    Very good Hotel, needs more facilities
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Same food everyday

    Better Variety is needed

    Stayed in March 2024

  • Reviewed: 28 March 2024

    6.0
    Good
    • Business trip
    • Solo traveller
    • King Room - Mobility Accessible
    • Stayed 5 nights
    • Submitted via mobile

    Sounds isolation is bad. And laundry service is third party service. They destroy my clothes, however the hotel manger give me a 15% discount. So also not bad but still need to improve.

    Gym is good

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    We enjoyed our stay and would revisit the hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    the rooms have very thin walls. Our neighbors were very loud, so it was hard to sleep at night

    the staff is very friendly and breakfast was also very good.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Our tv was broken so we spent our entire evening with staff in our room trying to fix it. We were promised a discount on our room but then the next morning they didn’t honor that. It was a nice hotel but that kind of ruined my opinion of it.

    It was a nice hotel in a good location.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Twin Room with Sofa Bed
    • Stayed 2 nights

    The staff at the reception was not very friendly and also not helpful. When we arrived there was only one person working at the reception. She was on the phone and we waited for more than five minutes for her to acknowledge us. When we wanted to get drinks at the bar the next night, there was no one working at the bar and the receptionist said he can't make drinks. So he sent someone from the restaurant. We ordered and he said they would bring it to the room. Just as the lift doors were starting to close he said it would cost 10 € extra for room service. I said why, because we would have ordered at the bar and taken it our selfs but no one was at the bar. In the end they did bring it for free. But it was quite rude to try to charge us extra. Also the day we checked out the staff at the reception were not friendly at all. Over all the stay was fine, it is a nice hotel. But they could work on their staff.

    The Hotel was clean and the room was nice.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    5.0
    Comfortable, but nowhere near Bologna city.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The address given in Booking.com was completely different to where it actually was. We ended up not visiting inner Bologna because of the location. No Netflix. We wanted to relax with English television for one night.

    Beautiful rooms, well appointed

    Stayed in February 2024

Showing 1 – 25

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