14 Via di San Francesco di Sales, Trastevere, 00165 Rome, Italy
#62 of 932 hotels in Rome
Guests' ChoiceBased on 953 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.1
Staff
9.6
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 13 May 2024
Andrea
AustraliaThe TV isn't a "smart" TV so we weren't able to screen cast from our phones.
The customer service was fantastic (including the gorgeous black cat Luna at reception!). Super comfortable bed and staff supplied an extra 2 pillows as soon as requested on top of the 4 already supplied. Shower water pressure was excellent and the water maintained an even temperature. The shower cubicle was a good size as was the whole bathroom. Excellent air con cooled the room efficiently. Lovely mood lighting. Located in a super quiet area within a short walking distance to local restaurants. Beautiful villa-style accommodation with lush gardens and evening lighting. Would definitely stay here again without hesitation.
Stayed in May 2024
Reviewed: 12 May 2024
Deborah
United StatesThe only problem is that there was no coffee in the room.
The breakfast was lavish, the location wonderful (for those who like Trastevere!), and the room a perfect little sanctuary.
Stayed in February 2024
Reviewed: 9 May 2024
Roseann
IrelandNothing
Beautiful hotel in great location with super attentive and friendly staff. Breakfast was gorgeous, lots of options to suit all diets.
Stayed in May 2024
Reviewed: 7 May 2024
Clova
United KingdomBreakfast was quite average
The rooms were big and very clean. The location was amazing!
Stayed in May 2024
Reviewed: 6 May 2024
Stan
United StatesPerfect location to all restaurants, sites etc yet very private and quiet!
Stayed in May 2024
Reviewed: 5 May 2024
June
United KingdomNot a lot, but need coffee facilities in room (being added next week apparently) need draws in the room as there were none, oh and box’s of tissues.
The room was lovely, breakfast great, coffee good, could sit outside also. Staff fantastic.
Stayed in May 2024
Reviewed: 4 May 2024
Steven
United StatesNothing
Location. Friendly staff.
Stayed in April 2024
Reviewed: 3 May 2024
Sharon
United StatesSize of room - "step" in room ..................
Staff - location - breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Reece
United StatesOur thermostat had us locked out of using the AC so the room got a little stuffy at night. Also, the shower drain (we stayed in room #1) is not vented correctly and as a result, sometimes sewer odor would emanate through it. We told the front desk but I don't think they were able to understand what we were trying to tell them. Not sure if this is fixable without ripping into walls and replumbing.
Breakfast is excellent. Staff at front desk and at breakfast are friendly and knowledgeable and so pleasant.
Stayed in April 2024
Reviewed: 23 April 2024
Parker
New ZealandWe didn’t feel particularly in danger, but compared to our previous hotel near Pantheon, this area has more homeless people and tons of graffitis.
People at this hotel, receptionists, cleaning staffs and restaurant staffs are fantastic. They accommodated my requests so willingly. Also the foods at the breakfast buffet are great: very simple but great qualities.
Stayed in April 2024
Reviewed: 23 April 2024
Victoria
CanadaCoffee in the room would be a nice touch.
Breakfast each morning was lovely. The beds were comfortable and well sized.
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United KingdomRooms were very nice but not hugely luxurious. Just very good
LOcation and staff were the very best. It was quiet too....definitely stay there again.
Stayed in April 2024
Reviewed: 18 April 2024
Emma
United KingdomBeds were very firm, rooms not very sound proof, breakfast wasn’t great & fridge was never refilled with water
Friendly staff, good location, lovely decor
Stayed in April 2024
Reviewed: 13 April 2024
Brian
United KingdomA few details missing in the room including a box of Kleenex and coffee.
The reception staff were particularly welcoming and helpful and recommended an excellent restaurant within easy walking distance. It’s in a really good location for walking around the most interesting parts of Rome and yet it’s a peaceful and stylish environment.
Stayed in April 2024
Reviewed: 11 April 2024
Nandini
TurkeyWe loved the calm and greenery of the space. The hotel is clean and quiet. One day, we were greeted at the door by a turtle! Walking distance from bars and restaurants in Trastevere. We had some issues with breakfast, which they corrected for us. We appreciate the care that went into our stay.
Stayed in March 2024
Reviewed: 9 April 2024
Ana
United StatesIf anything, only the fact that there wasn’t a coffee maker or hot water pot in the room. But really not important.
The rooms are spacious and beautiful! The staff is absolutely wonderful. Everyone is so nice and friendly. They go above and beyond to help with everything. We had to leave early before the breakfast started but the lady preparing everything for it, offered my husband a delicious coffee. Really nice of her before they opened! Eleonora at the front desk was also wonderful, and the gentleman at checkout was also phenomenal and gave me a bag of delicious pasta to prepare when I get home.
Stayed in April 2024
Reviewed: 4 April 2024
Jacqueline
United StatesVery nice quiet hidden hotel very near the restaurants of Trastevere without the noise. The room was a nice size and the bed very comfortable. The staff at the front desk and breakfast were very friendly. The breakfast had a variety of items for all tastes and the staff always remembered our coffee order each morning! There was a lovely rooftop patio outside the breakfast and bar which we could not use because of rain. It is not too far a walk to the Vatican and to the Coliseum if you like to walk.
Stayed in March 2024
Reviewed: 4 April 2024
William
United KingdomAll good, maybe some restaurant recommendations to walk to
Excellent location
Stayed in March 2024
Reviewed: 2 April 2024
Karen
United KingdomN/A
Quiet location with restaurants a short walk away
Stayed in March 2024
Reviewed: 2 April 2024
Patricia
CanadaCharming hotel. Very attentive staff. Gréât location.
Stayed in March 2024
Reviewed: 2 April 2024
Albert
United StatesNo coffee/tea in room or lobby - must wait until breakfast starts at 7:30 in the rooftop bar area. Also, there was black mold in shower corners. Spraying with bleach solution regularly and allowing it to soak when cleaning cures that. Good hotels know this. HVAC doesn't work well. We never could get the AC to work. Fortunately, it was in early spring so we just opened the windows when the room started feeling too warm.
The location was great and the staff were friendly, professional, and spoke excellent English. The courtyard was very nice. This is not a four star place though. It's a solid three star hotel.
Stayed in April 2024
Reviewed: 31 March 2024
Coco
AustraliaNothing - everything exceeded my expectations. Initially there wasn't a kettle in the room, but the staff brought a kettle and mugs straight to our room. Absolutely fantastic.
Everything about this hotel is absolutely exceptional. The staff were incredibly friendly, and were more than happy to help with anything we needed. They have a lengthy Google Doc full of restaurant recommendations, which they shared with us upon arrival. The hotel feels tucked away in a quiet area of Rome, and all the lush greenery in the courtyard and around the rooms is really lovely. Breakfast is phenomenal, truly great. The cat who lives at the hotel is so cute too! I have never reviewed a hotel in my life but since the first night, my mum and I could not stop raving about it. I will recommend this hotel to everyone I know who is visiting Rome, and will absolutely stay here if I visit Rome again. Do not bother looking anywhere else - this hotel is so extremely wonderful, and also excellent value for money.
Stayed in March 2024
Reviewed: 30 March 2024
Kristin
United StatesThe room was a bit warm and stuffy with windows closed; windows open equals mosquitos.
The hotel is in a great neighborhood - close enough to sites and yet it feels like a quieter neighborhood. According to staff, the hotel is a combination of buildings that were once used in the past for woodworking and candle making. The interiors are modern, upscale, and comfortable. The grounds abut a beautiful garden which makes for a peaceful view. The staff were friendly and helpful and the breakfast was really good!
Stayed in March 2024
Reviewed: 25 March 2024
Julianna
United Statesn/a
Perfect location and staff were helpful and kind!
Stayed in March 2024
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