After check-in I told the staff at the reception that toilet wasn’t flushing and asked if someone could have a look as we were going out for the afternoon. When we came back nothing was fixed ant the smell that came from toilet was horrible.

Stayed in May 2022

Very rundown. Looks dirty.

Location, location location and very nice receptionist

Stayed in May 2022

Bad smell in room,, and no hot water for shower,, tv is not working

Stayed in May 2022

small

location near center station and metro

Stayed in May 2022

Internet connection was ok. Location great too. Seems like they just need a better staff team.

The bathroom was very dirty and I could not even used. There was not a good customer service and the receptionist was rude. There is no silence rules and I believe that would be wise to create at least on the room. The fridge was very small and I heard other clients complaining. The worse was the cleaner state of the Roon and the bathroom, absolutely terrible.

Stayed in May 2022

Only warm water in the shower, not hot water. Poor drainage in the shower. The broken faucet spills water over the sink. Unfortunately, the fungus on the wall after flooding the ceiling. Very, extremely noisy in the building on Friday night.

Comfortable beds. Staff very helpfull. You can safely store your luggage. A bit earlier check-in was possible. Nice and clean kitchen with microwave.

Stayed in April 2022

The location was super just few meters from the Central station.

Stayed in February 2022

The room was really cold and there was no hot water when we checked in on the first day, but they solved this problem on the 2nd day.

Rooms are really nice and safe

Stayed in January 2022

The shower and heater didn't work, the photos didn't match with reality

Location

Stayed in November 2021

the pillows smell strange and the room in general

the location and the building

Stayed in November 2021

The wifi connection was horrible! Very unstable. Two days no internet.

The localization is good. It's not far from the main attractions.

Stayed in October 2021

Eh look for the price you pay and the closeness to Termini, it's one of the better hostels in that area. I would book this over other nearby hostels.

Good location but standard hostel accommodations- good bed, locker, decent shower and bathroom in each room. I also felt really safe with the level of keys/locks to get into the room.

Stayed in September 2021

The room has air conditioner but it is charged to use it and this was not in the description. The street has a pub in front of the hostel and it was very noisy. Also the check out we were not able to put the key in the box because no one answer the door in the lobby we have to go back in our room and left the key over there. The room was not as good as in the photos, the door, paint needs repairs. the wi fi signal was veryyyyy poor

the bathroom was clean and has a good shower

Stayed in September 2021

location of the hotel was good but the hotel Onwer Mr. Suleman attitude was so roughly, we wait 1 hour on the reception , he charged me 2 Euro for Tower, and charged me 2 Euro for Water bottle .. and my booking was 2 nights but he told me your booking is only for 1 night, he charged me 1 night stay on the desk //

room location and bed was so so ,it was not bad

Stayed in September 2021

Actually the hostel is really good for sich a price!!I wanted rate 10/10,but then… -The receptionist had no change.Because you should pay city tax in cash(3,5€).Ok,its 0,50€,but still!I was asked for that 2 times and he knew i will spent 1 night there.So i don’t know,was he too lazy or is it usual thing to have extra money from visitors…So after i said to him that its not nice,he gave me 0,50€ in 2cent coins😅Fine. -They dont have numbers on the beds and boxes for your stuff in the room,so,there was dome guy,who came at 3:30 in the night and started to yell at other guy,cause he thoght it eas his bed(🙃).So,he has dame keys,but somehow there was no free bed for him!Reception was closed and all of us were angry and it changed totally my opinion. -There were couples,who were sleeping at 1 bed,so i guess they pay for 1,but i dont think its nice,keep an eye on those things

Cheap,clean,comfortable beds,sheets included

Stayed in September 2021

One of the worst cleaned places I've ever been. Some places of the room, especially in the bathroom have definilty not beem cleaned for ages - you can see stains everywhere. Everything in general was poorly cared for, from the room to the common places. The small table cloth was anything but white from the amount of stains it had. I could spot some hair on the rooms floor as soon as I entered the room. Plus, photos on the website don't really match what you get in real life. In the kitchenette, there were stuff you couldn't touch since they were so grease and the common room was absolutely dusty. Even the building stairs and hall were always missing some cleaning. They don't seem to care much for room maintance - when I tried to close the cortains, they just ripped appart, the shower top was all dislocated and the toilet lid was broken and kept getting out of place. Wifi doesn't work in the room. Staff is nice but they don't seem to care much for good customer service - for example, when asked where the nearest ATM was, they just point a place but didn't bother to mentione that one has extra charges for widthrawing and that if you walk 5 meters you can get one that doesn't, The place is not so cheap, so unless you cannot find other place or your just staying for a night, I do not recommend.

Location was great since it's just around the corner from Rome Termini Train Station. Room was spacious enough and bed was small but confortable. There's TV (but don't get to excited since you'll only see sales channels)

Stayed in September 2021

There is no warm shower. They say it is due to the season, but the thing is that you can't have a warm shower after a tiring day, you must do it with "cold" water and that really wasted me. Cleanliness. They need to clean more often. I spent there three days and I left having to go to the bathroom with the same random and dirty underwear abandoned next to the sink (picture). Obviously it the bath wasn't cleaned. The same happened with the toilet, it was broken, so you had to go to one outside the room (picture). There were no expectations of fixing it. Otherwise, the bedsheets were clean, BUT the matress and pillow smelled so bad.

Being fair: Location Staff (super cute) Size of the room Air conditioning Wifi

Stayed in August 2021

Every was added extra e.g. AC, towels, water. Took 3 days to get a fan even though the room was meant to come with one.

Stayed in July 2021

Ok

Stayed in July 2021

Pretty gloomy and cheap but it was 7€ per night so you can't expect more than that.

The staff was very nice though and the location right next to the train station was very practical.

Stayed in May 2021

There was no kitchen/common room, you never met people outside of your room + I was a girl alone staying in a room full of guys (which I booked, so I expected it) but some of the guys were just straight up creepy! Not the hostels fault, but maybe starting one room just for girls would be nice. Plus, it’s very noisy in the morning and at night, if you’re a light sleeper bring ear plus. Also, probably pretty important: the toilet was not really working, which was pretty annoying.

The city center was within walking distance (~ 30 minutes to the spanish steps) and the buses/trains stop right next to the hotel. Super comfortable if you’re coming by train!

Stayed in June 2021

Bad front desk staff, I was assigned the wrong room and the guy in turn didn't make any effort to fix it saying there wasn't any room available, after chatting with the people in my actual room they told me my bed had been free since I arrived. I could only fix this one night after when a different staff member came along, so I paid for a 4 room for 7 days but stayed in a 6 people room for one night due to the staff's apathy.

They cleaning staff are great and nice, they clean everyday!

Stayed in April 2024

Well organized

Stayed in May 2024

Location was perfect, so close to termini as well as walking distance to most of the attractions you’d want to visit in Rome

Stayed in May 2024

There were bed bugs!! And the bathrooms smelt like poo, I don’t think the bidets are cleaned. The showers were mouldy and disgusting. After I reported the bed bugs the receptionist told me that it can’t be true despite pictures. The hostel moved me to a new bed and then decided to put new covers on my old bed and didn’t inform the other guests that there were bed bugs in that room. The bed was number 2 in room 102. My new bed then had the lovely feature of chewing gum named into the corner. After taking it up with the booking com customer service for the hostel they decided to gaslight me despite me doing exactly what they said I should have done and they now aren’t responding to me. I want a refund and I’m getting the health inspectors involved.

I love how aggressive the male receptionist is, you go king set your boundaries. He promised a refund and now the hostel is refusing a refund 💅 that and I guess it is right outside the train station.

Stayed in May 2024