Safe and secure and great location. Was very clean and nicely decorated.

Stayed in May 2024

Description didn't make it clear there is one flight of stairs prior to elevator. Window was closed and didn't completely shut which allowed some noise from street below

Room was very comfortable clean and well decorated. Great staff. Comfortable bed great location . Great shower.

Stayed in May 2024

There was nothing we didn’t like about this hotel

The location of the property is excellent The staff were really helpful and very informative.

Stayed in May 2024

friendly and helpful staff excellent location room as spacious, clean and nicely appointed good value for the price

Stayed in April 2024

Pillows and bed were a bit hard and uncomfortable

Great location! Friendly Staff

Stayed in March 2024

The mini fridge was handy, but could have been colder.

The property is tastefully appointed -beds are super comfortable. We stayed in room 102, with a king bed. The armoire had just enough storage for clothes for our 5 day stay (we put the spare pillow and blankets on top of the armoire, and I used my side table drawer for socks, underwear and belts). The bathroom was excellent -quality fixtures and comfortably sized. Entry and exit from the property was secure and easy -using a single key card on the street to access the hallway, inside the property to access the reception room and again to gain access to the room. The area was excellent -close to everything, so we could walk everywhere.

Stayed in March 2024

Small elevator (not unusual) so you would need to walk a flight of stairs to get to hotel. I would absolutely stay there again and it didn't bother us at all. Only mentioning in case mobility is an issue.

Friendly staff and very clean. The location couldn't be beat!

Stayed in October 2023

No, all was perfect

Fantastic location, lovely rooms and friendly staff.

Stayed in October 2023

They did not have breakfast service. Also the street is quite loud in the early morning.

The location was very close to where we wanted to be and the room and bathroom were very comfortable and updated.

Stayed in October 2023

No complaints at all.

Location was fantastic. And staying in a classic vintage hotel was great.

Stayed in October 2023

Nothing to not like here - it's a great place to stay.

Wonderful location to view Florence. Our room was superb, lovely & quiet with good air con. The Turkish steamer in the shower was a really nice addition and we used it twice a day!! Room was super comfortable as was the bed. Accommodating & friendly welcome. We had breakfast around the corner in a local café, so can't comment on what the hotel offered.

Stayed in October 2023

Nicely located Friendly and supportive staff Spacious

Stayed in September 2023

Nothing

Great small hotel in the old town in a perfect location. Small residential street with everything just a few steps away.

Stayed in September 2023

Nothing

I have stayed at many hotels in Firenze This is by far the best

Stayed in September 2023

The location was perfect and the staff were lovely and super accomodating.

Stayed in July 2023

The room was great and the bed was really comfortable . The bathroom was modern but the shower did not work properly. The toilet seat was not attached properly.

It was very clean and centrally located . The staff were friendly and informative.

Stayed in August 2023

Nothing really comes to mind.

We absolutely loved this hotel. It was so close to everything that we wanted to see - just the perfect location. The rooms were very comfortable, updated and air conditioned (a plus during the hot summer months). And the staff was very friendly.

Stayed in June 2023

Staff exceeded expectations and went above and beyond to help me with my needs. Night staff especially but morning staff as well. Would have struggled without them. So grateful.

Stayed in July 2023

It would get a bit loud at night, but honestly Florence has narrow streets and this was a very minor issue given how great the location is. Basically every night between 11pm and midnight there would be LOUD groups of American tourists on the streets outside, but thankfully this wouldn't go late into the night. No offense to Americans – I am American! hahaha. Every loud voice my wife and I could hear outside at night was speaking English with an American accent. I guess our country likes to party.

This place was awesome – beautiful room and a fantastic location right in the middle of everything.

Stayed in June 2023

The shower drain was a bit clogged, air conditioning very slowly got cold

Our room’s layout was very nice, linens and the bathroom shower

Stayed in June 2023

It was a little noisy, mostly from other guests as it's in a very quiet location

Very friendly and helpful staff, room was very clean and bed was comfy. 5 minutes walk to the metro and about 20 to the colleseum.

Stayed in May 2023

Would have liked soap for shower, not liquid soap. But not a big deal.

Fantastic stay in a great location

Stayed in June 2023

Amazing stay in wonderful Florenzi. Ideal location, close to all the sights. Highly recommend staying here.

Stayed in June 2023

You can hear a little noise from the street at night, but nothing that were a huge problem for us

It was a pleasant surprise to see that even though the historical building was so old the room was very new and fresh. It was beautifully decorated and very comfortable. The location is amazing, very close to the Palazzo Vecchio

Stayed in June 2023