Via Napo Torriani 18, Stazione Centrale, 20124 Milan, Italy
#100 of 446 hotels in Milan
Guests' ChoiceBased on 1208 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 14 May 2024
Magdalena
MontenegroGlass door on the bathroom
Staff is friendly, it is clean, great loactiom
Stayed in May 2024
Reviewed: 11 May 2024
Popescu
MoldovaIt is my 4th stay at this hotel, and it has always been very enjoyable. The hotel is conveniently located near the Central train station, as well as metro, bus, and tram stations. The rooms are very nice and clean, equipped with a kettle, tea, coffee, and everything you might need. Additionally, the staff is incredibly nice and helpful. During this stay, unfortunately, my phone and credit card were stolen while I was in the city. However, the hotel staff, especially Agneszka, was very kind in helping me to block my credit card and SIM. Alongside her colleagues Emanuele and Daniele, they assisted me with all my issues, including sending emails, printing tickets, and providing valuable advice. I felt incredibly safe and well-supported, as if I were among family. Many thanks to all the staff who helped and supported me during this challenging time. Your assistance is greatly appreciated!
Stayed in May 2024
Reviewed: 11 May 2024
Hsinying
TaiwanThere was mosquito😬
Super clean, the breakfast was great, near central station, the staff were quite friendly
Stayed in April 2024
Reviewed: 10 May 2024
Shiqerukaj
AlbaniaVery good location, less than 10 min walk from main station. The staf was very friendly.
Stayed in May 2024
Reviewed: 6 May 2024
Steph
United StatesWished the AC cooled the room. It was just a fan, that didn’t actually cool the room.
Staff that checked us in was very friendly. The room was comfy and had everything we needed including water and a couple of sodas.
Stayed in May 2024
Reviewed: 6 May 2024
Peter
United KingdomAll good no complaints.
Perfect location (train station) as I was day tripping (lake Como, Florence), staff were friendly and helpful,, great breakfast 👍
Stayed in May 2024
Reviewed: 5 May 2024
Diana
AustraliaGreat shower
Stayed in May 2024
Reviewed: 4 May 2024
Birte
GermanyWell located, clean, friendly staff, free drinks in the minibar, good breakfast
Stayed in May 2024
Reviewed: 2 May 2024
Jami
United StatesEntire hotel is very well managed.
Stayed in April 2024
Reviewed: 2 May 2024
Gladys
United StatesThis is not really a critique of the hotel, it's more a function of my airline which changed our flight time and as a result, we had to miss "breakfast at the Berna" - I always look forward to breakfast there bc their breakfast buffet is impressive and delish. There's something there for everyone - and then some! We did appreciate, that they packed us up a little bag with breakfast goodies before our early flight!
Over the years, I have stayed at this hotel on numerous occasions. This hotel stands out in my opinion with regards to its service-orientation. I love the hotel's location (proximity to Milano Centrale) and the cleanliness of the rooms!
Stayed in May 2024
Reviewed: 1 May 2024
Daniel
Canada1: No refills of Coca cola and soda the 2 nd day 2: No soap in bathroom and in spite of mentioning it to Front desk no action the next day 3: No additional clothes hangers in cupboard in spite of again mentioning it to front desk with mo action next day
Clean , good breakfast
Stayed in May 2024
Reviewed: 1 May 2024
Jami
United StatesHotel operates at a high level. Very nice place.
Stayed in April 2024
Reviewed: 30 April 2024
Susan
United KingdomThe hotel is amazing from start to finish. The staff greet their guests with warmth and enthusiasm. The rooms are spotlessly clean and the bar is run so well with food and drinks and new friends to meet.
Stayed in April 2024
Reviewed: 29 April 2024
Sally
United StatesLocation, location, location, plus great staff.
Stayed in April 2024
Reviewed: 29 April 2024
Fiona
New ZealandNothing
The staff were so nice and the service was excellent. The location was so convenient and close to the train station. I loved the retro style, it made it feel cosy and unpretentious.The room was very quiet. Great value for money with a great breakfast included. Would definitely stay again.
Stayed in April 2024
Reviewed: 21 April 2024
Oona
SwitzerlandGreat location near the central station, the ataff was very friendly and everything was well functioning.
Stayed in April 2024
Reviewed: 19 April 2024
Fabrizio
MaltaGood breakfast and excellent location (very close to main station). Good wifi as well.
Stayed in April 2024
Reviewed: 17 April 2024
Andreas
SwitzerlandNothing
Very central, very friendly staff, clean
Stayed in April 2024
Reviewed: 16 April 2024
Jiras
ThailandNothing
Breakfast, room facility, staff
Stayed in April 2024
Reviewed: 14 April 2024
Jacqueline
LebanonCleanliness
Good location and excellent personnel
Stayed in March 2024
Reviewed: 14 April 2024
Ksenia
IsraelWeird smell of laundry, not enough vegan options on the breakfast buffet menu.
Location, value for money, facilities
Stayed in April 2024
Reviewed: 13 April 2024
Denise
United StatesRm a bit hot, but that’s Europe
Clean, walkable to bars, restaurants and train station
Stayed in April 2024
Reviewed: 12 April 2024
Devrim
TurkeyBack block room was squeezy with not much sunlight, I did not bother much as I almost only slept in the room.
Location is perfect for arriving via train or Bergamo airport. 3 min walk to Central Station. Breakfast rocked with plenty variety and taste. Staff (esp reception team) is gorgeous. Room functional. Back block side is quiet.
Stayed in April 2024
Reviewed: 12 April 2024
Nikolas
Cyprusall was great
Great location near Centrale. Room was comfortable and quiet. Staff were extremely helpful for showing me correct Metropolitana station to pick up.
Stayed in April 2024
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