Via Marina Piccola 5, 80067 Sorrento, Italy
#80 of 89 hotels in Sorrento
Guests' ChoiceBased on 735 hotel reviews
7.8Cleanliness
8.0
Comfort
8.0
Location
9.0
Facilities
7.7
Staff
8.5
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 3 June 2024
Carlos
MexicoThere was a lady I the area of reception, not Valeria, she was great, the other long black hair, she was rude by explaining the rules of use of the pool, she started to argue with me about that, saying that this is what I pay for a 3 stars hotel, if I wanted better should I stay somete else!!! I work in the hotel industry and I understand that the culture is so different than in Mexico is, but getting to a point that you argue with ure client for no reason??
The sky bar view and the general manager attention was incredible, the restaurants on the bottom of the hotel, the food was fantastic!!! I can say was the. Highlight of my entire trip! Thank you so much!
Stayed in May 2024
Reviewed: 29 May 2024
Meyer
South AfricaLovely setting, brilliant sea views, good breakfast
Location, location, location!!!
Stayed in May 2024
Reviewed: 29 May 2024
Denise
United StatesIt’s a long roughy walk to the town up a lot of stairs!!!
Close to Marina if your planning to go on day trips places.
Stayed in May 2024
Reviewed: 28 May 2024
Josreview
AustraliaNo refrigerator or water
Location right at the Port and facilities Good cooked breakfast Helpful staff SkyBar at sunset 🌇
Stayed in May 2024
Reviewed: 26 May 2024
Zhaobo
ChinaIt is better to use more comfortable pillow and the duvet.
The location is excellent for taking the boat to the islands around. The staff in reception and the restaurant are warm and helpful.
Stayed in May 2024
Reviewed: 13 May 2024
Annick
NetherlandsThe terras was great. Nice view to the beach, nice drinks.
Stayed in May 2024
Reviewed: 7 May 2024
Shelly
IrelandThe location was amazing, right on the port with a gorgeous view of the sea. Away from all the hustle and bustle of the main thoroughfare, we loved the peaceful evenings here. The staff were excellent. Our room with balcony was large and the shower was amazing!
Stayed in May 2024
Reviewed: 6 May 2024
Michael
AustraliaGreat Hotel. Exceptional staff. Good location down by the marina. We enjoyed our room with a balcony overlooking the harbour. A really nice place to stay
Stayed in May 2024
Reviewed: 4 May 2024
Malgorzata
United KingdomBreakfast choices were very poor. The only fruit/veg were tomatoes and strawberries. Occasional apples. Once they ran out they weren’t replenished for that day’s breakfast. The eggs, scrambled or boiled were dry and blue. No tea/coffee making facilities.
Excellent location, fabulous view, lovely staff.
Stayed in April 2024
Reviewed: 1 May 2024
Osama
United StatesFireworks at midnight
Location near the port. Ideal for a 1 night stay.
Stayed in April 2024
Reviewed: 23 April 2024
Lenore
AustraliaOur room was budget but too small and ground floor
Good position near wharf on bottom part of Sorrento so close to boats and away from traffic
Stayed in April 2024
Reviewed: 22 April 2024
Krisztián
Hungaryeverything was fine for us
Perfect location, just at the port, easy access to old town via elevator (for a fee).
Stayed in April 2024
Reviewed: 22 April 2024
Keith
United KingdomRooms were very small and the cost of a single shot of whiskey rum etc was very over priced at 15 euros
The cleanliness and staff
Stayed in April 2024
Reviewed: 20 April 2024
Christine
Australia- There was a problem with our room key not working, which happens in hotels, but a solution was not managed well and I believe more training for the staff is required. The solution took a long time and required us to go up and down the lift 4 times, trying different solutions with the check in person. Finally he gave us a master card to loan temporarily, which worked for us but i think is a security risk - what if other guests were given a master card? We stayed for 3 nights and finally on the last night only was it resolved. - no fridge, and room is a bit on the smaller side but manageable - The location requires you to climb down a very very long stairs to get to it. i would say between 5 to 8 stories high, which is difficult with luggage or if you're older than 50. The main area for attractions or for pick up for tours is up the stairs. The location may suit you well if you're young and fit or you're using the ferries for self guided tours to capri or amalfi so you don't have to climb down the stairs to the ferry.
- The view in room and at the rooftop bar is magnificent, can see vesuvius and the sea. - hotel breakfast is generous (get the bacon) - hotel breakfast had the best coffee I had in Italy. - Friday night a lovely saxophone player could be heard if we opened the windows from the rooftop bar - close to ferry port and for a walk on the beach (black dirt sand beach). Would be great if you plan to catch ferries independently - Clean (although some parts of the room do show signs of age) and nice blue nautical theme decor. - beautiful painted tile decor , marble floors in lobby... just pretty and quaint. - friendly staff, speak English
Stayed in April 2024
Reviewed: 14 April 2024
Tim
BelgiumBreakfast selection is slightly limited
Great walk-in shower, fantastic balcony view, great bar with wonderful waiters. Was able to get 4 single beds in one room as requested.
Stayed in April 2024
Reviewed: 14 April 2024
Ken
Ireland129 steps to get to street level, no fridge, price of drink in their roof top bar for a 3 star? €170 for a taxi transfer?
Great view of the port, very good breakfast, some of the staff were very pleasant. Room was clean.
Stayed in April 2024
Reviewed: 13 April 2024
Julie
United KingdomWould have liked a kettle and fridge in the room. Roof terrace was beautiful but drinks were REALLY overpriced
The location next to the port was fantastic; a great base for exploring neighbouring islands and Amalfi coast. Staff were helpful and accommodating and breakfast was plentiful
Stayed in April 2024
Reviewed: 11 April 2024
Frances
AustraliaOn lower level
Stayed in April 2024
Reviewed: 9 April 2024
James
United KingdomPool wasn't working so we could not use. This was one of the main reasons for booking this hotel. So we were disappointed.
Breakfast was great
Stayed in April 2024
Reviewed: 8 April 2024
Tom
United KingdomThe room we were in was poor. Air con unit did not work, the toilet was a bit iffy, the TV was unusable, the shower was tiny, the bed was a bit solid. But overall who cares? You pay to go on holiday to stay out the bedroom 😁 But still rate this hotel 9/10 for what you get outside the bedroom dragging the score upwards. Highly recommend.
The staff and public area. The upstairs bar, pool and view are worthy of a 4 star hotel! Lush. The staff are amamzing. Very helpful. Breakfast was looked gorgeous (I was on a diet so just strawberries and coffee for me). The team that do the room service were exception too. The service this hotel provides is worth much more than the three star rating and price you pay. Bargain.
Stayed in April 2024
Reviewed: 8 April 2024
Nicola
SpainOur room was on the ground floor on a main road and had no curtains so we had no privacy while changing etc, quite load because of the traffic
Very good location, friendly staff especially Sasha.
Stayed in April 2024
Reviewed: 22 March 2024
Sherry
United StatesNo real complaints. My only suggestions: make it so the refrigerator stays on when the room is not occupied. It really makes no sense for that to turn off - ever - otherwise whatever is stored there goes bad (I had meds that needed refrigeration) They did accommodate me, so that’s a plus! The only other thing - the mirror in the bathroom was pretty high. Again, not a real complaint only a small nuisance.
This was a lovely, updated older hotel. The mix of modern and old style was pleasing. It was very clean and the staff was wonderful. (Mosharraf was great with breakfast!) The rooms were large and comfortable.
Stayed in March 2024
Reviewed: 28 January 2024
Femina
United KingdomParking
Location
Stayed in November 2023
Reviewed: 17 December 2023
Jerry
NorwayBreakfast has nothing warm to eat
Close to sea
Stayed in December 2023
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