Breakfast was excellent. Hotel staffs are very kind, patient and helpful.

Stayed in May 2024

The hotel is in a very good location, close to St. Mark's Square. The staff members are friendly and always willing to help. The room was quite nice and clean. I regret not including breakfast when booking the room, because it is very good (I paid separately and it was more expensive than through booking.com).

Stayed in May 2024

The staff were very welcoming and friendly. The room was equipped with everything we needed

Stayed in May 2024

Bathroom is a little bit slippery. My wife fell down on the floor, but fortunately didn’t hurt too much.

Location is close to the pizza San Marco, easy to find it. Staff are very nice and helpful.

Stayed in May 2024

NA

The stag was absolutley amazing!!! Mattia, Monica… the wait staff at breakfast, loved everyone!

Stayed in May 2024

Elevator didn’t work the entire time where you were

Stayed in March 2024

Bed was not comfortable

Location

Stayed in April 2024

The shower cubicle was very small and the radiator was permanently on making it very hot. Air con was not in operation at this time of year (a fan was provided which helped).

Staff were extremely helpful and friendly.we were given advice on places to try for dinner. They also helped with information about strikes affecting transport. Comfortable bed. Great location. Breakfast was very nice.

Stayed in April 2024

Stairs. It's better you offer guess a bottle of water in the room.

Good. Location is upstairs,Again stairs,,,

Stayed in April 2024

The room was on the top floor which led to very high temperature, it was too hot. Also we could not open the window as there was no net to prevent mosquitoes to enter or anything. For some people the fact that there are so many stairs might represent a problem.

Clean and enough space for staying a couple of days. Heat was on and it was comfortable. The reception staff was very kind and helpful, specially lady Monika which is a wonderful person.

Stayed in April 2024

No elevator

Very kind staff, in particular great thanks to Monica and Susana.

Stayed in March 2024

The bathroom was very small and squishy and the room was very warm.

Great location right near San Marco. The beds were comfy, the staff were friendly and the breakfast was great.

Stayed in March 2024

A lot depends on your expectations, so we didn’t have any:) And then what we found: a red carpet on your entry, a beautiful apartment with windows to canal, a beautiful serenades each morning from gondolas, the sun and a little breeze when you open a window and nice people smiling at you from a little bridge; at nights you can feel soft waves of water when very silently passes the boat (but really not disturbing, instead lifting the spirit 🥰); we also experienced how clean can be the room and towels changed every day without even asking or nicely surprising about shampoos filled every day 🤗 we experienced how tasty a food can be (for international guests it might be important to have more than croissants for the breakfast, so there you can find plenty of choices and hot meals changed each morning; we also met a very fun and smiling waiter well taking care of customers and making sure tables and clean and you feel comfortable. And here is our top - we were lucky to meet wonderful Matias🌹 and one more man who helped with the night leave of my daughter 🙏 So by summing up it all - you will receive a very generous and warm attention and smiles from people doing their job with joy and happiness ❤️ and this is the fruits of a person who stands behind it all - Thank you to the owner of the hotel - and Thank you everyone in front for a wonderful experience of our family and one special Thank you to you, Matias ☀️

Stayed in March 2024

Nothing

location! Location!! Enjoyed the location very much Rooms excellent Staff excellent Nice breakfast

Stayed in March 2024

This is personal but I don’t like wool blankets and would have preferred duvets/bed covers. Common areas look worn out. Air conditioning in the room is basic- was not a problem for me given the season but it would probably be too warm in the summer.

Excellent location for visiting the city. Beds are quite good and rooms are good for this category hotel. Young man at the reception was very kind. Good pressure and temperature in the shower. Very clean in the rooms and good housekeeping.

Stayed in March 2024

Lovely staff! And great location!

Stayed in March 2024

You have to be willing to climb stairs. The location was initially difficult to find, but once we found it it was very good.

The staff was very friendly and accomodating. The hotel was very clean.

Stayed in March 2024

Lack of water and teapot in rooms

Cozy and clean

Stayed in March 2024

I liked everything! It is just good to know that there is a stair in the entrance that you cannot avoid .

The location was perfect and the hotel was very very clean ! The personnel is extraordinary, everyone was very polite extremely helpful and always with a smile! And this was true for all of them! The breakfast was amazing. The location was perfect, nothing out of the interesting things in the old city was more than 12 minutes far. , plus that it is inside the canal! Best hotel experience I have had in a sensible price !

Stayed in February 2024

Stairs

Bed

Stayed in February 2024

Location

Stayed in February 2024

Room a bit small

Stayed in February 2024

The specific room in the attic was rather small

Breakfast was very nice, location was perfect.

Stayed in February 2024

Pillows weren’t great for me.

Excellent breakfast

Stayed in February 2024