I loved it all!

This hotel was like a dream! Beautiful lemon and olive tree garden. Spa facilities super and very relaxing space. Big shout out to reception staff for sorting a change of room for balcony lake and poolside view even though the hotel was full the staff managed this request with so much efficiency and helpfulness. This hotel was perfect. Also staff in poolside bar and bistro very friendly and looked after us so well. We hope very much we can return to this wonderful hotel. Restaurant staff very good too and lovely breakfasts 👍👍👍

Stayed in May 2024

Nothing

Beautiful gardens and pool areas. Lovely spa in case of bad weather. Great breakfasts.

Stayed in May 2024

The only problem was the Shower the Rainshower Head had no power and the hand one was to powerful water shot everywhere.

I would rate the hotel as one of the best I have ever stayed in and the view from the bedroom was out of this world. Also fantastic location.

Stayed in May 2024

Our room had an odd “loft area” above it. Not necessarily a negative thing but maybe not the best utilisation of space. You had to pay to use the thermal suite, I thought this would be included in the rate. Dinner menu was very formal - casual options (pizza / pasta) would be beneficial as well.

The view from our bedroom was really lovely. We were half board so often ate in the hotel. The lunch menu was ideal - pizzas and salads etc. pizza was very good. Dinner menu was good too but didn’t change much day to day. Thermal spa was lovely!

Stayed in May 2024

Hard copy of Hotel facilities, services and general info. The use of digital equipment, QR code etc may be problematic for those, particularly elderly who may not be confident to use.

Service was excellent with very helpful staff, especially front of house. Breakfast offered a variety of choice and waiting staff friendly and helpful

Stayed in April 2024

The receptionist who met us at check in. he was not busy but he couldn't be bothered to answer when does breakfast start and how to book the SPA. He said we should scan the QR code. Which we did. But it was not entirely clear how much we are paying for the SPA because it was not included in the price from booking. From a 4 star hotel like this, when I check in and the receptionist is not busy as we are the only people at the desk, I expect to receive answers to my 2 questions. And especially because of the different prices options with. without SPA, it should be made explicitly clear by the staff if the use of the SPA is included or not and if not, how much it is. The hotel is excellent but this left a bad impression and when I voiced it at check out, the manager said we should have read the info on the website and didn't seem interested.

Great hotel, clean and comfortable rooms, fantastic breakfast. Wonderful SPA center with kind staff. I had a great massage. Only thing I did not like was check in at reception and the receptionist who instead of answering my 2 simple questions, When does breakfast start and How do we book the SPA told me to scan the QR code and read for myself.. Not what you would expect from a hotel of this standard..

Stayed in March 2024

We loved every minute in this wonderful hotel, everything was perfect..

Stayed in March 2024

nothing

everything - excellent breakfast, excellent staff, facilities, location - great spa -would like to come back

Stayed in March 2024

Spa was too expensive

The decor was excellent

Stayed in March 2024

The staff, location, breakfast, room view and clean are great!!

Stayed in March 2024

Very polite staff, beautiful area, instagrammable SPA

Stayed in March 2024

Nothing to be mentioned.

The quality of the service, the great courtesy of the staff and the restaurant menu proposals, were some of the key features we liked. The Spa was also part of our beautyful experience.

Stayed in December 2023

Nothing to mention

Amazing location Pet friendly hotel Loved how the take care of the beautiful cats there

Stayed in October 2023

Wow, wow, wow - this hotel was amazing. The staff were very efficient and helpful and after we managed to make our way through the narrow streets of Sirmione which was indeed a fun experience, there was ample parking on-site. Our room was large and very comfortable and the facilities excellent. Would definitely stay at this hotel again.

Stayed in September 2023

Nothing

It was in the old town so you can drive right through the castle. Staff were very attentive and friendly and helpful and breakfast was amazing. Love the gardens.

Stayed in November 2023

only ++++

excelent!!!

Stayed in October 2023

I can’t fault it

The property is in a beautiful location with panoramic views across the lake and Sirmione. Excellent facilities and lovely staff. Very good spa, reasonably priced restaurant serving excellent food, outdoor pool and bar area. Good attention to detail. Staff always extremely polite and helpful. Sirmione itself is the most beautiful place.

Stayed in October 2023

Some breakfast items excluded for extra cost

Nice and quiet hotel with helpful staff.

Stayed in October 2023

AC was turned off mid visit and room was too warm for 2 of 3 days.

Front desk staff very friendly and accommodating. One immigrant restaurant staff member stiff, cold, and haughty; rest of staff were Ok. Free spa pass was appreciated.

Stayed in October 2023

The location is very good if you want to stay only in Sirmione. You can just park in the hotel and spend more time walking around because it’s troublesome drive in and out of the Sirmione old town through the narrow streets full of people walking in the streets. Because of this, we decided not to take our car for sightseeing to other places in Lago Di Garda.

The staff is very attentive and helpful. The views from the room was fantastic! The Spa was wonderful- perfect temperature in the pools, choices of sauna and the massage was very good.

Stayed in October 2023

Lots of steps, would be difficult for visitors with mobility issues.

Lovely experience, great pool, staff were very friendly and helpful. Breakfast was very good, lots of choice. Location was very handy for exploring sirmione. Room was very comfortable and clean.

Stayed in October 2023

The hotel is situated nearer the end of the peninsula, so nicely outside the crowded part further down in the midfle near the castle. The staff in the hotel are excellent. Very good 3-piece band playing in the bar on one evening during our stay - very friendly with a great singer, excellent acoustic guitarist playing some nice jazz solos and drummer also very good. The few people listening appeared to be enjoying the band very much. Even though hotel was full, it never seemed crowded, and the pool was great. Starling murmurations at dusk an added extra!

Stayed in October 2023

leaving

Staff - front desk, resturant (both dinner and breakfast - we saw the same faces) and pool side bar had great staff. Breakfast was okay, poolside good and diner outstanding.

Stayed in September 2023

having to make reservations for dinner, as I never knew ahead of time if I wanted to stay in or go out. Not having a bathroom at the pool area…VERY inconvient as I have a handicapp. No wait service at the pool, having to beg for ice and get my own drinks. bus my own dishes. only one uncomfortable chair in my room, bed was very hard. no place to sit and read unless in lobby or pool.

Everything was wonderful, the staff were very nice, the hotel and pool area were divine. The rooms and maids were nice and clean. Great view. The rooms were small but well appointed.

Stayed in September 2023