Via dei Fossi 27, Santa Maria Novella, 50123 Florence, Italy
#259 of 375 hotels in Florence
Guests' ChoiceBased on 250 hotel reviews
8.0Cleanliness
8.5
Comfort
8.3
Location
9.6
Facilities
7.9
Staff
9.2
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 16 May 2024
G
United KingdomBathroom at the same level as the room. Being able to open the shutters to see day light
Bathroom access through two steps down the bedroom.
Stayed in May 2024
Reviewed: 14 May 2024
Arvind
IndiaHeating was switched off that made the stay a bit uncomfortable due to rainy and cold weather. Hotel followed the calendar for heating but did not factor the freak cold weather. Heating control should be based on weather predictions of low temperatures and not calendar wise.
The hotel is at a prime location of the city near the shopping hubs and city attractions. Room was big in size with all amenities in place. Breakfast is served at a dining room on first floor. The spread is good and filling.
Stayed in April 2024
Reviewed: 12 May 2024
Shihjung
TaiwanLocation is perfect. Breakfast is also good.
Stayed in May 2024
Reviewed: 5 May 2024
Marta
United StatesThe elevator started one floor up (but I was quickly offered help to carry my bag up the one flight).
Easy to walk to from the train station, and located just off a beautiful plaza and church basilica. Staff were very helpful and friendly. Breakfast was ample and delicious.
Stayed in April 2024
Reviewed: 11 March 2024
Elizaveta
DenmarkThe mattress was very soft. But this is just a matter of taste.
The location is just excellent. The hotel is clean and comfortable. The room is big. The staff is friendly and helpful.
Stayed in March 2024
Reviewed: 6 January 2024
Alsowaihil
KuwaitThe location and cleanliness was good comparing to the value paid. The staff were really helpful and they answered all my questions, made reservations like train, asked about trips. The staff were so cooperative. I liked it and will come again for sure
Stayed in January 2024
Reviewed: 5 January 2024
Maria
GreecePerfect location
Stayed in January 2024
Reviewed: 9 November 2023
Ngaire
AustraliaGreat location with friendly staff. Very good breakfast.
Stayed in September 2023
Reviewed: 2 November 2023
Alexandru
RomaniaThe cleaning ladies were very noisy when cleaning the rooms
Very nice and helpful staff
Stayed in September 2023
Reviewed: 23 October 2023
Yong
South KoreaThere is no elevator from the lobby to the first floor.
The location was perfect. Everywhere is very close.
Stayed in October 2023
Reviewed: 21 October 2023
Joan
IrelandGreat location! Easy check-in. Very clean.
Stayed in October 2023
Reviewed: 14 October 2023
Nelson
UruguayWiFi didn't work in my room (106). After validating with front door, saw the problem being the hotspot located behind the elevator, which was on front sight of my room. Probably the only with this problem in the floor. Also the noise from the breakfast area was really bad starting at 7am: slamming doors, dishes clashing, chair movement, etc. Worst day was the fire or smoke alarm activated two times in 5 minutes at 7am, probably from the kitchen too. Breakfast included but very basic.
Location is great, next to the train station and close to all the great attractions. Big room and bathroom. Friendly staff. Clean room. Good isolation from street noise despite being busy until late every night. Reasonable price compared with hotels around.
Stayed in October 2023
Reviewed: 11 October 2023
Hana
BelgiumNoise from the street
Location
Stayed in October 2023
Reviewed: 8 October 2023
Jennifer
United StatesLarge room, authentic feel, and nice people andb breakfast,!
Stayed in October 2023
Reviewed: 30 September 2023
Peter
United KingdomN/a
Central, small and attention to detail
Stayed in September 2023
Reviewed: 16 September 2023
Katherine
United StatesBest location. Near to all major sites and the river. Breakfast was very good with many options. Staff were polite and helpful.
Stayed in September 2023
Reviewed: 7 September 2023
Arguile
United KingdomNothing - it was up to 3 star standard
Position and staff
Stayed in September 2023
Reviewed: 7 September 2023
Kati
FinlandPrice could have been bit cheaper. Hotel is good but not that good. There was a big crockcroach in bathroom.
Great breakfast. Wide buffet with croissants, coffee, cereals, fruits, yoghurt and so on. Comfortable bed. Wifi works. Nice location. Not far from train station. Near city center, but located on small street, so it is not noisy. There is grogery shop next to hotel and also restaurants nearby. Air condition works. It is not too hot and not cold either. There is a water automate and you can fill your bottle there, so no need to buy plactic bottles and carry them to hotel.
Stayed in August 2023
Reviewed: 30 August 2023
Jillianne
United KingdomAir conditioning wasn’t working for 1 day.
Breakfast was good and always fresh, however, always the same everyday.
Stayed in August 2023
Reviewed: 29 August 2023
Francisco
ArgentinaThe price is a bit expensive.
Breakfast was very good.
Stayed in August 2023
Reviewed: 20 August 2023
Miranda
United KingdomNothing
Modern, clean , functional great location Lush showers
Stayed in August 2023
Reviewed: 8 July 2023
Douglas
BrazilNiente
There s a water Fontain at the.lobby , wich is very.useful n healthy for.everybody, as the.heat.at Firenze was remarkable.. tks.for.the.hospitality, my friends !!!
Stayed in July 2023
Reviewed: 27 June 2023
Ana
PhilippinesBed too soft Drain in shower not working properly Bathroom too tiny
Location
Stayed in June 2023
Reviewed: 25 June 2023
Adelyn
United StatesThere was nothing we did not like. It was perfect for the one night we stayed.
Good location and yummy breakfast with options for all! The room was plain but it had all the essentials: good a/c, a small fridge, a nice/clean bathroom, and comfortable beds.
Stayed in June 2023
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