The neighbourhood is scary

Staff is very polite and helpful, the lobby is amazing

Stayed in May 2024

Bad place to be lit of weird people around the hotel I didn't feel safe The bed was broken we couldn't sleep in it.

Just the breakfast lady was really nice

Stayed in April 2024

The hotel is on the scary street, wich living a African and Arabian emigrants. They do the big noices screaming on the night. And the behavior is really bad. I'm a big man 110 kilograms. But even me sometimes was not comfortable. How ladies feel themselves in this street, when 10 these strange elements stay to about side of a little streets, I didn't know. I didn't want my wife or daughter be on this street on the night. It's dangerous. The hotel itself is good, but the street is it is a real crap.

Stuff the best. All administrators do their work on the 150%. When it started rain, one of them gave me an umbrella. Near for the Middletown.

Stayed in February 2024

- This hotel has 2 entrances and I highly recommend you to use the one which is sea side. The street of the another entrance is shady. After 18h, I didn’t really feel safe.

-People at the reception are really nice and helpful. -The room were well renovated. -cosmetics and hairdryer. -It’s in front of the aquarium and not far from the centre. -there is an underground parking in front of the hotel and this hotel has a special offer. 18 euros /24h. It’s much cheaper than the original price. It worth to park there for the safety reasons.

Stayed in February 2024

The staff unfortunately don't recognise a service dog, like most italians have no idea what means to have service dog and the fact that this type of dog can stay in any hotels no matter what....

Hotel is nice and comfortable.

Stayed in October 2023

1) The shower is very tiny. 2) The neighborhood is extremely noisy, especially at night. The people on the street are loud even at 2, 3am. Very bad neighborhood.

The room has AC, which is good in the hot weather we had.

Stayed in October 2023

Near wierd streets.

Staff was nice!

Stayed in September 2023

So nice man in the reception.We arrived late of evening and our bus was so late.Anyway we have got room and good sleep.

Stayed in July 2023

the hotel host was great and helpful. the interior of the hotel in the hall is excellent. the room was clean and spacious, but it was not possible to sleep because of the leaky windows. our room was facing the street, the noise was very loud. you could clearly hear the people outside talking and shouting until 2am. sound insulation should be seriously considered. everything else is normal

Stayed in July 2023

Absolutely amazing staff! Quite comfy room with an air conditioning which is a great help in july. It is located near the aquarium, ancient port, the Piazza Principe train station, and the city center. We also loved its musical interior design.

Stayed in July 2023

Family room quite small, but ok for a short stay.

Great location, very nice staff. Breakfast available upon request for a nominal price.

Stayed in June 2023

the hotel zone leaves very uncomfortable… in very dark and narrow streets…

very good friendliness!!

Stayed in June 2023

everything was OK

the location was very close to the port, the train station and the city center, it was not difficult to find

Stayed in April 2023

Hot water ran out very quickly. It was noisy. The bed was small and uncomfortable.

Location and price.

Stayed in April 2023

I had a hard time sleeping because of the noise and the bed was a little uncomfortable. This may not be an issue to other travelers though, as I have insomnia.

Close to most things we wanted to see. Great staff. Beautiful decor, this hotel wears its name well.

Stayed in November 2022

The area where the hotel is located is very loud, extremely loud.

The staff was wonderful, the hotel is close to the train station.

Stayed in September 2022

The location of this hotel is very bad. Under our windows we've been hearing noise all night long (many homeless people searching for food in waste bins/breaking glass/chatting). We weren't able to sleep well. Hotel is not bad, clean, organized, friendly environment, but location is very poor (at some point we felt unsafe there while walking as many people were approaching us and we felt intimidated).

Staff has been really helpful! We had to check in really late so we almost missed it. The owner waited for us and been really supportive.

Stayed in September 2022

The neighborhood didn't seem to be most secure, however, there is an entrance to another street that feels more comfortable. Also, it was really hot.

The owner was really nice and helpful, he gave history lesson for us about Genova, provided great recommendations on where to go and what to see. The room was very clean. It was very nice to see that the hotel is built on an idea and has a soul.

Stayed in August 2022

AC broken, unfriendly neighborhood at hotel entrance reception (you have to enter there from 7am to 11pm) with crowds of migrant citizens drinking, making noise in the street and giving comments to the women passing, which did not make us feel safe. Hotel door from 11pm to 7am is directed to the main avenue so it was better.

Amazing staff. Great tv in the bedroom. Big window in room and bathroom very good with lots of good haircare products.

Stayed in August 2022

• Mold in the bathroom

• Great location • Comfortable beds • Every day clean towels and new essentials like shampoo etc • Helpful receptionist

Stayed in July 2022

Neighbourhood

It is close to all main attractions

Stayed in July 2022

rooms very outdated, especially bathroom

close to centre

Stayed in July 2022

Near the Piazza Principe station, right next to the port. The owner/ receptionist is very courteous and made sure we are comfortable and safe. It's good value for its price.

Stayed in July 2022

Area is rather bad.

Staff is nice & motivated. Close to trainstation & main tourist attractions.

Stayed in July 2022