The bed wasn’t very comfortable and the sofa was very hot as I felt it was vinyl

Beautifully appointed and so welcoming. Fabulous spaces.

Stayed in September 2023

Come to an arrangement with your other half to give ‘bathroom’ privacy, but no big deal! 😉

Gorgeous hotel, lovely service and the most amazing breakfast

Stayed in September 2023

At the lower end of the town so a lot of steps to climb both up and down!

Stunning rooms, dining area and reception foyer. Very tastefully decorated with high end furnishings and decor, soft lighting highlighting the sassi cave walls.

Stayed in September 2023

Small few items would make a stay here even better: there is only one small mirror in the apartment located in the bathroom; a large mirror in the main areas would be helpful. Also a tray or basket in the shower to hold items would be a helpful addition. Small improvements but otherwise, the accommodation is top class.

The unique surroundings.

Stayed in September 2023

All fantastic

Amazing and unusually brilliant!

Stayed in September 2023

Nothing.

Amazing room. Close to everything.

Stayed in September 2023

N/A

Outstanding place to stay! Very nice, clean, and as unique as any place I’ve ever stayed. The staff greeted us like family. Absolutely fantastic. The Breakfast was outstanding. Way beyond my expectations!

Stayed in September 2023

Nothing !!!

A really unusual location but a must, with beautiful rooms, great food and wine along with amazing , friendly and informative staff.

Stayed in September 2023

Stunning and unique hotel. Exquisite. Big rooms, comfy beds, memorable experience

Stayed in September 2023

The staff. Amazing people at the reception.

Stayed in September 2023

N/A

Absolutely stunning rooms and location!

Stayed in September 2023

Shower needs repair

Wow factor, unique experience, perfect location

Stayed in September 2023

Nothing!

This place is one of the most beautiful places I have stayed in. The attention to detail is remarkable. It is romantic, comfortable, classy and one of the most unique places we have ever stayed. The amenities are first class, quality bathroom products, bedding, and lighting. The room is cool, smelt divine and was super private and sound proof. Staying in Matera at night is a remarkable experience, as night falls the city lights up. The colours of the buildings change and the city quietness. So beautiful. The outdoor seating is a great spot for a pre dinner drink and to watch the sun set. The breakfast is beautifully presented and offers a great variety. Would recommend for anyone wanting a unique and romantic experience.

Stayed in September 2023

This place is absolutely gorgeous and you truly get the feel of what is area is famous for. It has all the charm and beauty but modern amenities. It’s in a great location and so easy to walk to everything. The staff got in touch prior to help coordinate a smooth check in and helped us find parking. I can’t recommend this place enough.

Stayed in September 2023

Daniela gave us the warmest of welcomes on our arrival and made us feel comfortable and looked after throughout our stay!

Stayed in August 2023

We were disappointed that our room was not part of the main property. We had to walk a short distance to another street where the larger unit was located. We were 4 people (myself, my wife and 2 teenagers) and the main building only accommodates rooms for 2 guests. We also had some ants in our room, but given the location, it is understandable. It was also quite humid in the room, but they had dehumidifiers running to help. Again, this is simply a function of the location. Lastly, we were disappointed with the bathroom, particularly the shower. There was some mold in the shower and it was very difficult to regulate the temperature of the water. Given the cost of the room, the bathroom was not up to par.

Beautiful accommodation and excellent staff. My wife twisted her knee going down a step and one of the staff immediately got her some ice to help with the pain. I also needed to adjust my car rental reservation and the staff was very helpful and allowed me to make several phone calls to sort it out. Breakfast was outstanding, huge variety of fresh fruit, yogurt, baked goods, excellent coffee and more. The dining area itself is also lovely. There were also several restaurants nearby and easy access to the main road.

Stayed in August 2023

Nothing

Stunning character accomodation in cave rooms in one of the Matera Sassi. The rooms were atmospheric, spacious and comfortable. The hotel is located just meters from many lovely restaurants and we were provided with a list of recipes. Breakfast was really good with plenty of choices including fruit, cereal, yoghurt, pastries, cold cuts and also a small selection of hot food. The staff were very friendly, they organised a taxi from the train station for us. We enjoyed a welcome drink on arrival at the hotel and staff explained some of the details of the room. We also availed ourselves of a wine tasting which was wonderful. We tasted 5 wines and also tasted some typical small antipasto foods from the area. We thought it was very good value.

Stayed in August 2023

All great.

Such a unique experience in the caves. Great location for walking around. Make sure you plan ahead with parking and having a hotel transfer if you have a car. Do not try to walk with luggage. Would not trade the hotel experience in the middle of this historic town.

Stayed in August 2023

-

Pleasant and helpful reception in a beautifully designed room carved in stone and rock. Also smells clean and fantastic. Nice mattress, slept well, lobby is beautifully lit, making the parts carved in stone look biblical. Most importantly, however, the hotel captures the experience, one of the nicest hotels we stayed in on our Italy trip. Grade 9/10

Stayed in August 2023

Beautiful hotel in perfect location. Lovely, unique experience. And great wine!

Stayed in August 2023

On arrival we were advised that the air-conditioning wasn’t working and they were trying to get it fixed as soon as possible (which they did by the next day, note our arrival date was a Sunday so very difficult to resolve any earlier). The keys to the room where a little problematic as you had to be really precise - but nothing detrimental!

A once in a lifetime-style experience, for a reasonable price as you definitely get your moneys worth! From the second we arrived we were made to feel special, with wine on arrival, baggage taken to our room and a full introduction to the hotel, the facilities, etc. The breakfast which was included was a really high standard, and on our day of check-out we needed to depart before breakfast so they delivered a box of it in advance to our room so that we didn’t miss out! All in all, from the style, location and hospitality, our stay here will be something we remember for years to come & hope to experience again! Any issues, questions or queries were responded to or resolved in a very timely manner (which is a rarity for such a short stay in most places). Thank you to all the team!

Stayed in August 2023

Everything. We only stayed for one night but wish we had booked for longer. The staff were very friendly and welcoming and we felt relaxed straight away. The room was lovely, very comfortable bed and amazing bath

Stayed in August 2023

Lovely staff and stunning hotel. Thank you for making us feel so special.

Stayed in August 2023

Comfortable and tasteful, beautifully decorated with attention to detail.

Stayed in August 2023

The bed was slightly uncomfortable and creaky and the bathroom layout didn't allow for much privacy.

The reception and rooms were beautifully decorated and the breakfast was great with a range of sweet and savoury options. Located 4 min walk from the main bit but with lots of restaurants and bars around.

Stayed in July 2023