Via Sette Dolori, 39, 75100 Matera, Italy
#10 of 48 hotels in Matera
Guests' ChoiceBased on 561 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.8
Facilities
9.4
Staff
9.6
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 15 September 2023
Mark
United KingdomAll fantastic
Amazing and unusually brilliant!
Stayed in September 2023
Reviewed: 13 September 2023
Mark
United StatesNothing.
Amazing room. Close to everything.
Stayed in September 2023
Reviewed: 11 September 2023
Dan
United StatesN/A
Outstanding place to stay! Very nice, clean, and as unique as any place I’ve ever stayed. The staff greeted us like family. Absolutely fantastic. The Breakfast was outstanding. Way beyond my expectations!
Stayed in September 2023
Reviewed: 9 September 2023
Alison
United KingdomNothing !!!
A really unusual location but a must, with beautiful rooms, great food and wine along with amazing , friendly and informative staff.
Stayed in September 2023
Reviewed: 9 September 2023
Nicole
United StatesStunning and unique hotel. Exquisite. Big rooms, comfy beds, memorable experience
Stayed in September 2023
Reviewed: 9 September 2023
Bianca
BrazilThe staff. Amazing people at the reception.
Stayed in September 2023
Reviewed: 8 September 2023
Johanna
GermanyN/A
Absolutely stunning rooms and location!
Stayed in September 2023
Reviewed: 8 September 2023
Simona
AustraliaShower needs repair
Wow factor, unique experience, perfect location
Stayed in September 2023
Reviewed: 2 September 2023
Melissa
AustraliaNothing!
This place is one of the most beautiful places I have stayed in. The attention to detail is remarkable. It is romantic, comfortable, classy and one of the most unique places we have ever stayed. The amenities are first class, quality bathroom products, bedding, and lighting. The room is cool, smelt divine and was super private and sound proof. Staying in Matera at night is a remarkable experience, as night falls the city lights up. The colours of the buildings change and the city quietness. So beautiful. The outdoor seating is a great spot for a pre dinner drink and to watch the sun set. The breakfast is beautifully presented and offers a great variety. Would recommend for anyone wanting a unique and romantic experience.
Stayed in September 2023
Reviewed: 2 September 2023
Rylee
AustraliaThis place is absolutely gorgeous and you truly get the feel of what is area is famous for. It has all the charm and beauty but modern amenities. It’s in a great location and so easy to walk to everything. The staff got in touch prior to help coordinate a smooth check in and helped us find parking. I can’t recommend this place enough.
Stayed in September 2023
Reviewed: 28 August 2023
David
IrelandDaniela gave us the warmest of welcomes on our arrival and made us feel comfortable and looked after throughout our stay!
Stayed in August 2023
Reviewed: 28 August 2023
Joseph
CanadaWe were disappointed that our room was not part of the main property. We had to walk a short distance to another street where the larger unit was located. We were 4 people (myself, my wife and 2 teenagers) and the main building only accommodates rooms for 2 guests. We also had some ants in our room, but given the location, it is understandable. It was also quite humid in the room, but they had dehumidifiers running to help. Again, this is simply a function of the location. Lastly, we were disappointed with the bathroom, particularly the shower. There was some mold in the shower and it was very difficult to regulate the temperature of the water. Given the cost of the room, the bathroom was not up to par.
Beautiful accommodation and excellent staff. My wife twisted her knee going down a step and one of the staff immediately got her some ice to help with the pain. I also needed to adjust my car rental reservation and the staff was very helpful and allowed me to make several phone calls to sort it out. Breakfast was outstanding, huge variety of fresh fruit, yogurt, baked goods, excellent coffee and more. The dining area itself is also lovely. There were also several restaurants nearby and easy access to the main road.
Stayed in August 2023
Reviewed: 28 August 2023
Sarah
AustraliaNothing
Stunning character accomodation in cave rooms in one of the Matera Sassi. The rooms were atmospheric, spacious and comfortable. The hotel is located just meters from many lovely restaurants and we were provided with a list of recipes. Breakfast was really good with plenty of choices including fruit, cereal, yoghurt, pastries, cold cuts and also a small selection of hot food. The staff were very friendly, they organised a taxi from the train station for us. We enjoyed a welcome drink on arrival at the hotel and staff explained some of the details of the room. We also availed ourselves of a wine tasting which was wonderful. We tasted 5 wines and also tasted some typical small antipasto foods from the area. We thought it was very good value.
Stayed in August 2023
Reviewed: 26 August 2023
Iris
United StatesAll great.
Such a unique experience in the caves. Great location for walking around. Make sure you plan ahead with parking and having a hotel transfer if you have a car. Do not try to walk with luggage. Would not trade the hotel experience in the middle of this historic town.
Stayed in August 2023
Reviewed: 26 August 2023
Ron
Netherlands-
Pleasant and helpful reception in a beautifully designed room carved in stone and rock. Also smells clean and fantastic. Nice mattress, slept well, lobby is beautifully lit, making the parts carved in stone look biblical. Most importantly, however, the hotel captures the experience, one of the nicest hotels we stayed in on our Italy trip. Grade 9/10
Stayed in August 2023
Reviewed: 25 August 2023
Sharon
United KingdomBeautiful hotel in perfect location. Lovely, unique experience. And great wine!
Stayed in August 2023
Reviewed: 25 August 2023
Danielle
United KingdomOn arrival we were advised that the air-conditioning wasn’t working and they were trying to get it fixed as soon as possible (which they did by the next day, note our arrival date was a Sunday so very difficult to resolve any earlier). The keys to the room where a little problematic as you had to be really precise - but nothing detrimental!
A once in a lifetime-style experience, for a reasonable price as you definitely get your moneys worth! From the second we arrived we were made to feel special, with wine on arrival, baggage taken to our room and a full introduction to the hotel, the facilities, etc. The breakfast which was included was a really high standard, and on our day of check-out we needed to depart before breakfast so they delivered a box of it in advance to our room so that we didn’t miss out! All in all, from the style, location and hospitality, our stay here will be something we remember for years to come & hope to experience again! Any issues, questions or queries were responded to or resolved in a very timely manner (which is a rarity for such a short stay in most places). Thank you to all the team!
Stayed in August 2023
Reviewed: 22 August 2023
Timothy
United KingdomEverything. We only stayed for one night but wish we had booked for longer. The staff were very friendly and welcoming and we felt relaxed straight away. The room was lovely, very comfortable bed and amazing bath
Stayed in August 2023
Reviewed: 18 August 2023
Abigail
AustraliaLovely staff and stunning hotel. Thank you for making us feel so special.
Stayed in August 2023
Reviewed: 8 August 2023
Glenn
AustraliaComfortable and tasteful, beautifully decorated with attention to detail.
Stayed in August 2023
Reviewed: 8 August 2023
Shannon
United KingdomThe bed was slightly uncomfortable and creaky and the bathroom layout didn't allow for much privacy.
The reception and rooms were beautifully decorated and the breakfast was great with a range of sweet and savoury options. Located 4 min walk from the main bit but with lots of restaurants and bars around.
Stayed in July 2023
Reviewed: 8 August 2023
Marchi
GermanyUnique experience!! In the heart of Sessi, great breakfast, services, room.
Stayed in August 2023
Reviewed: 8 August 2023
Douglas
United StatesI had a little trouble with the shower but the staff was helpful in fixing it. I really have nothing bad to say.
The staff is amazing! It is such a unique experience to stay in the former Sassi. The concierge recommended us an incredible restaurant for dinner and made us a reservation, so helpful. Breakfast is wonderful to boot.
Stayed in July 2023
Reviewed: 6 August 2023
Adele
United KingdomPerfect location and the cave room was just amazing, would highly recommend!
Stayed in August 2023
Reviewed: 4 August 2023
Alessandro
BrazilThe space in the shower was small, and there was no blackout curtains in the windows.
The staff was very kind and friendly, and assisted us with booking dinner, tours etc. The hotel itself is really amazing, built inside caves and with fancy decoration. Breakfast was the best we had during our trip to Italy.
Stayed in July 2023
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