53 Riviera di Chiaia, Chiaia, 80122 Naples, Italy
#11 of 202 hotels in Naples
Guests' ChoiceBased on 215 hotel reviews
9.1Cleanliness
9.4
Comfort
9.2
Location
9.1
Facilities
9.1
Staff
9.8
Value for money
9.1
Free WiFi
8.6
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End of dialog contentReviewed: 27 April 2024
Pearlyn
SingaporeRoom was facing the main road. Though most noise was shut out, heavy traffic honking could be heard.
Newly designed boutique hotel. Love the old lift in the building. High bed. Huge TV. Spacious bathroom that comes with an option of white or flashing colorful lights (very interesting). Lovely breakfast area. Friendly and welcoming staff.
Stayed in April 2024
Reviewed: 9 April 2024
Lesley
South AfricaThe hotel corridors were noisy when people came and went at night.
The staff were incredible. They went out of their way to make our stay enjoyable and comfortable. The location was very good. It was close to the waterfront and in a safe area. It was also very close to the metro so it was easy to get to and from the main train station.
Stayed in March 2024
Reviewed: 5 April 2024
Liza
IrelandNothing
Great location, fabulous staff, super friendly and helpful especially Fortuna and Marco. Very comfortable bed.
Stayed in April 2024
Reviewed: 26 March 2024
Louisa
United KingdomGreat
Stayed in March 2024
Reviewed: 18 March 2024
Jeanne
United StatesBeautiful room, wonderful breakfast. The staff is absolutely the best!
Stayed in March 2024
Reviewed: 7 March 2024
Peter
United StatesLike everything
Perfect location rooms are big and modern, really safe location. Staff is exceptional,customer service is outstanding,they go out of their way if you need something
Stayed in February 2024
Reviewed: 4 March 2024
Agnes
HungaryStylish place, comfortable beds, good location, super nice staff.
Stayed in March 2024
Reviewed: 10 January 2024
Simone
ItalyNothing. I just really enjoyed my stay there.
This botique hotel is located down the street from the American Consulate and from Naples' amazing waterfront. It's on the first floor of a historic building with a typical courtyard. The hotel staff was VERY nice and welcoming - my wife had just torn multiple knee ligaments just a few days before and she was traveling with crutches and a wheelchair: they gave us a free upgrade to a larger room to better accommodate her. The room was nice, the shower was very spacious and I loved the lighting in the bathroom. Although the balcony faced the main street, I could not hear any noise from outside and in the morning I woke up to an amazing view of the gulf with mt. Vesuvius in the background. Special mention to the breakfast room: the original ceilings are breathtaking, and the whole room is just extremely beautiful and it was all decorated for Christmas so it felt very cozy and welcoming in the morning. The breakfast selection was also on point (the pastries are just on another level). I have to go back to Napoli soon and I will definitely try to stay there again!
Stayed in December 2023
Reviewed: 1 November 2023
William
United KingdomNothing
Location, very near the sea front, railway station and shopping. friendly staff
Stayed in October 2023
Reviewed: 31 October 2023
Rebekah
GermanyWe wish we stayed longer! Loved this hotel and Naples!
It was perfect. Beautiful and clean room. Friendly staff
Stayed in October 2023
Reviewed: 30 October 2023
Jann
United StatesMarco was so kind to us! We were having problems getting through to our airline to complete the check in process, and he finally was able to get us connected on the house phone. It was such a frustrating process, but he generously brought me a Spritz because he could see I needed one!! The room was beautifully designed and the bed super comfy! We had an early morning flight, so Marco booked us an early taxi, and even provided cappuccini and boxed breakfasts since we were leaving before the breakfast room was due to open! I highly recommend
Stayed in October 2023
Reviewed: 23 October 2023
Kirk
United KingdomFurther from the city centre than I had realised but well connected by the metro.
Super helpful and friendly staff. Room was clean and comfortable. It was very quiet
Stayed in October 2023
Reviewed: 15 October 2023
Paola
United StatesNothing. Everything was perfect!
An absolutely great stay! Beautiful and very clean hotel in a beautiful location of Napoli. The staff was extremely welcoming and went beyond expectations to make us feel welcomed. They were always willing to suggest places to eat and visit and were available 24/7 if needed. Anytime we saw the receptionist, they always offered us a coffee! Breakfast was very delicious as well! We will be staying here again.
Stayed in September 2023
Reviewed: 14 October 2023
Luke
AustraliaThe hallway light stays on all night so it does illuminate the room a far bit but nothing that would stop you from getting to sleep
Room was very clean, nice safe location with metro only 5 min walk away, friendliest staff I have experienced in a hotel before, great breakfast and offer late checkout. Nothing to hate about it.
Stayed in October 2023
Reviewed: 5 October 2023
Hazel
United KingdomIt can be challenging to find the hotel as it is inside a courtyard building but fortunately in a previous review, I was able to learn more about this. For someone so small, it was hard to get onto the bed which is very raised up - however it was very comfortable but could have benefitted from some cushions to allow you to sit up.
Amazing staff - Fortuna, Marco and Maria were so friendly and helpful. The hotel is clean and modern.
Stayed in October 2023
Reviewed: 5 October 2023
Dina
IsraelGreat location, comfortable rooms and very very pleasant stuff!!! We really filled that we stayed at home!
Stayed in October 2023
Reviewed: 29 September 2023
Carla
United KingdomThe staff were knowledgeable and helpful, the hotel was spotless.
Stayed in September 2023
Reviewed: 15 September 2023
Shane
AustraliaAmazing staff
Stayed in September 2023
Reviewed: 14 September 2023
Baraa
IsraelThe standart room was very small, but thanks to the staff they moved as to a bigger roomal as soon as they could.
The staff were very very helpful and nice. They tried to help in every possible way! Thank you!
Stayed in September 2023
Reviewed: 13 September 2023
Lavonne
CanadaThere was anything really to dislike. The service at the front desk was very friendly and hospitable. One morning we had an early tour so they graciously packed as a “to go” breakfast with a great Cappuccino too!
We loved the location of the hotel. It was close to the water, decent area to walk around to restaurants. It was comfortable and they served a nice breakfast.
Stayed in September 2023
Reviewed: 7 September 2023
Arianna
ItalyNothing
Very accommodating and kind
Stayed in September 2023
Reviewed: 7 September 2023
Arianna
ItalyNothing
Super nice Staff, very helpful and accommodating for all our needs.
Stayed in September 2023
Reviewed: 7 September 2023
Marco
ItalyThe only thing was that the Wi-Fi didn’t work, but I guess this wasn’t really their fault. This could be a problem depending on what you need to do. If possible, the property should see about more reliable internet providers.
Very convenient if you need to go to the US Consulate as this hotel is right next to it, one minute on foot. The room was clean and the bathroom spotless. All of the staff was exceptional. They booked a taxi for me to go to the medical appointment. Once I was done, I called them and Miss Fortuna had a taxi show up for me in five minutes. Breakfast was included and buffet. Because of its location there are plenty of places to eat at nearby.
Stayed in September 2023
Reviewed: 5 September 2023
Anna
United KingdomThe property is amazing and well kept
Stayed in September 2023
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