29 Via Sacerdote Cozzolino Benedetto, 80056 Ercolano, Italy
#1 of 11 hotels in Ercolano
Guests' ChoiceBased on 169 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
8.7
Facilities
9.3
Staff
9.6
Value for money
9.1
Free WiFi
9.4
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End of dialog contentReviewed: 25 May 2024
Teresa
IrelandNothing
Friendly and relaxed environment. Very comfortable
Stayed in May 2024
Reviewed: 21 May 2024
Dorothy
United KingdomThe restaurant is extremely good but too expensive to use every night and there were very few places to go to eat if you did not have a car.
The staff were all so helpful. The shuttle bus into town was very useful. Breakfast was extremely good. Ate at the restaurant, which is first class. The pool is beautiful and clean.
Stayed in May 2024
Reviewed: 15 April 2024
Remy
SwitzerlandIt's not a very quiet location (not the fault of the hotel, it's the busy surroundings). Apart from that there is almost nothing to complain about.
Staff is very professional and helpful. Checked-in early and our room wasn't ready and we received a free upgrade to a room already available. Breakfast is excellent and offers a large variety of food (from Italian sweets to bread to Muesli and cheese/sausages). The property is kind of an luxury island in the middle of a busy area with a large Park. Free shuttle to the train station an back multiple times a day is a great service.
Stayed in April 2024
Reviewed: 14 April 2024
Monika
United KingdomIt would have been good to know in advance that the restaurant does not do regular a la carte menu in the evening. The air conditioning was a bit noisy. The pillows were too hard for me, which is a personal preference.
Our apartment was very spacious, comfortable, and clean. Perfect for the family of 4. All the staff was very helpful and kind. The breakfast was one of the best we've ever had and we travel a lot! Everything was fresh and top quality. The grounds of the hotel, gardens, etc, are very well kept and beautiful. Convenient location if you want to visit Pompeii and Vesuvio.
Stayed in April 2024
Reviewed: 13 April 2024
Sharon
United KingdomOne bed was slightly uncomfortable
The hotel and grounds were beautiful, The free shuttle bus was really useful, the staff, especially Franscesco were always happy to help, the restaurant was a fun experience with great food.
Stayed in April 2024
Reviewed: 31 March 2024
Emanuele
ItalyNothing
Friendly and welcoming staff, helpful with all we needed. The hotel's garden is beautiful, as the view of Mount Vesuvio. Personally, I liked the privacy and peace that San Cristoforo offers without having to get too far away from Naples
Stayed in March 2024
Reviewed: 10 March 2024
Heather
United StatesIt is a little remote—we didn’t have our own car.
This is a beautiful hotel with lush gardens.
Stayed in February 2024
Reviewed: 25 February 2024
Dmytro
PolandPerfect
Stayed in February 2024
Reviewed: 23 February 2024
Shani
IsraelThe location is a little bit of a hassle and taxis are a necessity. I also wish the restaurant was open. It was closed due to it being the off season.
The property is stunning and clean. It’s an oasis in an urban setting. The breakfast is amazing and well worth the extra cost. The staff were friendly and helpful.
Stayed in February 2024
Reviewed: 20 February 2024
Alicia
United KingdomStaff were extremely helpful
Stayed in February 2024
Reviewed: 24 January 2024
Massimiliano
SwitzerlandNothing
Beautiful hotel in a nice location. Great service
Stayed in December 2023
Reviewed: 13 December 2023
Helena
Austriagreat breakfast - in contrary to the standard south italian breakfast, this was fantastic, nicebreakfast room and good kitchen
Stayed in November 2023
Reviewed: 3 December 2023
Melinda
United StatesParking was a little farther than we liked but not bad honestly. Oddly enough heard some loud noises at night like trucks and dogs.
BEAUTIFUL and so clean !! Very new and modern! Outside is spectacular. Breakfast was great for 10 euro extra. Someone took us in a golf cart to our car when we checked out which was plus.
Stayed in December 2023
Reviewed: 8 November 2023
Tzvetina
BulgariaThe hotel is great, the rooms and bathrooms are clean and stocked with everything you need. The staff is kind and responsive, at our request they recommended great places to eat. Thanks for everything!
Stayed in November 2023
Reviewed: 19 October 2023
Colin
United KingdomSome staff were quite rude with their attitudes towards myself and my girlfriend when we reported a problem with ants in our bedroom and our bed, we reported it twice and got quite a cutting attitude the second time we reported the issue.
We had two members of staff who were exceptional. One was Andre’s and the other was Pasquale, we couldn’t of asked for better staff and without them our experience at the hotel wouldn’t of been so wonderful.
Stayed in September 2023
Reviewed: 18 October 2023
Ma
GermanyBeautiful property and very comfortable rooms. Excellent service.
Stayed in October 2023
Reviewed: 29 September 2023
Iraklis
GreeceExceptional from every single point of view. Facilities are absolutely stunning,beautiful space to relax. Do not book if you are not willing to spent at least one day at the facility,you won't get the full experience. It's like staying at a fairytalelike house. I will totally come back
Stayed in September 2023
Reviewed: 23 September 2023
John
United StatesAfter arriving home and reviewing the charges, there may have been a small discrepancy with an 8/27 bar tab. The order included one Nastro Azzurro Peroni (7 euro) and a juice dring for my wife with no alcohol as she was taking medication. However, on the receipt, the charge shows as "I Cocktail Analcol ICI Del Barm ( 9 euro) . I question whether I was charged for charged for an alcohol mixed drink ? (Details at the bottom of the receipt show as " *EE = Esclusa 27/08/23 09:45 DOC.N.1332-008 RT96MEV074962). Other than that, it would be nice if the pool were open a bit longer into the evening.
the facility and surrounding grounds were impeccable. great decor and a most peaceful setting. Dinner at the restaurant was off-the-charts. of our 18 days on vacation in Italy, then a cruise including Turkiye and Greece, this meal stood out as one of the finest in all areas - food, presentation, AND service. Hat's off!
Stayed in August 2023
Reviewed: 18 September 2023
Rafal
PolandAlmost nothing. Eventually what could be commented is location: far away from attractions and restaurants and You need to get there by car
Beautiful garden, nice and helpful staff, spacious parking, silence and piece
Stayed in September 2023
Reviewed: 11 September 2023
Consiglia
United KingdomPrices for pool snacks and drinks were overpriced and considering we paid a lot for 3 days, felt that these should've been included.
Breakfast was fabulous and such a wide selection. Pasquale was fantastic and made our stay even more enjoyable as did Francesco in reception.
Stayed in September 2023
Reviewed: 1 September 2023
Carly
United KingdomAbsolutely stunning hotel grounds pool area. We had a family room and we were given an upgrade in the main hotel with two bedrooms 😃
Stayed in August 2023
Reviewed: 30 July 2023
Marcos
AustriaGreat Garden, relaxing Pool area and a rich breakfast buffet
Stayed in July 2023
Reviewed: 30 July 2023
Alexandra
United StatesNothing.
Absolutely stunning. Must visit! Excellent all around. Will be back!
Stayed in July 2023
Reviewed: 24 July 2023
Stine
DenmarkThe hotel is located in the outskirts of Naples (not many shops or restaurants near by)
Hotel is close to a large road, but when you drive through the gate you find this hidden gem in very beautiful surroundings. The restaurant serves great food, and the pool area is also very nice
Stayed in July 2023
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