Via Torrazza, 10, 22020 Torno, Italy
#5 of 24 hotels in Torno
Guests' ChoiceBased on 86 hotel reviews
9.3Cleanliness
9.8
Comfort
9.9
Location
9.4
Facilities
9.7
Staff
9.4
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 21 May 2024
Phoebe
United StatesThe restaurant was way too expensive for the food we got. Least favorite part of the experience!
The heated pool is top notch, complimentary paddle boards and bookable spa was incredible. The staff and ability to craft luxury agendas and boats, etc. was fabulous and convenient. The design of the hotel is unparalleled and modern magic. Loved it
Stayed in May 2024
Reviewed: 12 May 2024
Abdullah
Kuwaitnothing
The hotel is absolute perfection. they gave me an upgrade with an amazing view. the staff were very sweet and helpful everywher. they made my stay so woderful. its the only hotel in como that lets you rent a boat and drive which was really amazing.
Stayed in May 2024
Reviewed: 7 May 2024
Shane
United KingdomNothing to dislike.
Honestly it was just divine! I fell in love from the moment I arrived. The service in every way was just incredible! I have already recommended to many clients and friends.
Stayed in May 2024
Reviewed: 18 April 2024
لمى
Saudi ArabiaNothing
Everything was spectacular
Stayed in April 2024
Reviewed: 16 April 2024
Thomas
Francethe breakfast was delicious but was missing the exceptionnal aspect to it the view and room were absolutely dreamy! loved every aspect of it! A big thank you to Nathan who went above and beyond during our stay and was absolutely delightful
Stayed in April 2024
Reviewed: 18 October 2023
Hamad
KuwaitLimited selection in food in the only one restaurant the hotel have.
Very quiet and the staff very nice and helpful.
Stayed in October 2023
Reviewed: 13 October 2023
Susan
United StatesView is absolutely stunning
Stayed in October 2023
Reviewed: 16 August 2023
Philipp
SwitzerlandNothing
Everything
Stayed in August 2023
Reviewed: 1 August 2023
Bronte
AustraliaWe did not enjoy and was very disappointed with our dining experience at your signature Restuarant. Food and selection was not very poor and we did not enjoy Presentation was very good.
Happy with Breakfast and lication
Stayed in July 2023
Reviewed: 12 July 2023
Mohammed
QatarNothing.
Absolutely breathtaking. I chose this place to celebrate my honeymoon. The service was extremely good. Everyone was very welcoming and hospitable. The facilities are of the highest quality. The location is surreal, the view of Lake Como combined with the stunning modern architecture of the hotel. I am definitely coming back again and recommending this place to my family and friends.
Stayed in July 2023
Reviewed: 5 July 2023
Fiona
AustraliaThe staff and the ambience
Stayed in July 2023
Reviewed: 17 June 2023
Melanie
United Arab Emiratesthe rooms could do with a bit more tlc for the price you pay- a little more luxurious maybe -
the staff were so lovely - all of them - every single member was exceptional-the architecture and furniture was very chic and contemporary
Stayed in June 2023
Reviewed: 3 June 2023
Dominik
HungaryWas beautiful design, kindly staff, cool spa
Stayed in May 2023
Reviewed: 10 November 2022
Abdulrahman
Saudi Arabianot the property but I believe you need a car to get to nearest places as the taxis are a bit expensive
the interior and spacious room
Stayed in November 2022
Reviewed: 31 August 2022
Carlos
PortugalThe Restaurant is just amazing in terms of food, views of the lake, staff, decor.
Stayed in August 2022
Reviewed: 9 August 2022
Aleksandra
SwedenVery beautiful and comfortable. Service and staff were great!
Stayed in August 2022
Reviewed: 7 August 2022
Alan
United StatesAbsolutely nothing. We truly had a perfect stay. Not a single complaint.
il Sereno is an amazing property. The service, food, and accommodations are top notch. We can’t wait to visit again. 5 star!!
Stayed in August 2022
Reviewed: 25 July 2022
Mark
United Statestoo many junior staff and interns...didn't feel like a 5-star experience
the stunning architecture, design, pool and views
Stayed in June 2022
Reviewed: 21 July 2022
Achilles
United Statesnothing
location was spectacular, staff was friendly and accommodating, food was delicious, rooms we clean spacious and well appointed
Stayed in June 2022
Reviewed: 30 June 2022
Gregg
United StatesOne of the NIcest Hotels in The World stayed 4 nights ...Food , Accommodations, Staff, Location, Amenities all 5 Star !! Cant say enough great things .. Il Sereno is Fantastic!!!
Stayed in June 2022
Reviewed: 1 April 2022
Alexandre
Franceservice/staff was very friendly not as good as expected (concierge not knowing super well the surroundings, massage was not great, food as OK but not great - eg bread)
hotel design, furniture
Stayed in March 2022
Reviewed: 30 March 2022
Brandon
United StatesNothing
The service was top notch, and the attention to detail was outstanding
Stayed in March 2022
Reviewed: 29 March 2022
Abdullah
KuwaitIlsereno offers majestic views overlooking the glistening lake como. Our whole stay was perfect from start to finish. Even though the architecture of the hotel is out of this world and the lobby/rooms are so elegant, the hotel staff attitude and service is even more than that! They always greet you with a smile and they provided everything we needed and more. Special mention to Elena who showed us around on the first day and provided all information needed. Definitely would recommend everyone to stay at this amazing hotel!
Stayed in March 2022
Reviewed: 19 August 2021
Jean-luc
LuxembourgThe extracharges for dogs are very expensive.
The staff of the hotel was super welcoming and did everything to make our stay the best!
Stayed in August 2021
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