Smokers outside my room in the inner courtyard which was quite nice, but people smoking made it impossible to have window opened. Closet smelled of stale cigarettes

Staff, location, the room was clean and spacious for the size. Staff were helpful and friendly; location was excellent, you could walk around the city comfortably avoiding taxi drivers who took advantage of tourists! Coffee machine and cookies. The public areas were very tasteful and nice.

Stayed in May 2024

We had an issue with the reservation. They said it was canceled, but it wasn't. After being told there were no more rooms, they still found one on the top floor, in the attic. It was dark and the decor didn't match the pictures.

Otherwise, the bed was comfortable, and the bathroom was nice. The hotel is in a great location, and they offer free croissants, coffee, and juice in the morning. I wish we had gotten the room from the pictures, then the rating would be maximum. As it is, knowing they had to scramble to find a room, and we got one in the attic, it slightly diminishes the experience for me. Still, I would recommend it.

Stayed in May 2024

A bit noisy if your windows are street oriented and you like to sleep with open window.

Perfect location, easy to reach plsces of interest. Clean, comfortable room. Hotel serves coffee all day for free and croisonts in the morning- it's so nice.

Stayed in April 2024

Well, the staff was super kind and professional. We just dislike few things.. The point is that pictures and description of the venue are amazing, but once there at the end you just realize and remember that it’s a 3*hotel. The stairs at the entrance are uncomfortable and the way is tight; the shower it’s so crazy small that you cannot make a relaxing shower, you need to fight to the curtains which sticks on the skin. The duvet is wrapped in an open sheet, so after a while in bed you will find yourself with The Duvet without a sheet. Nice the coffee area but not enough for a real breakfast above all for savory breakfast lover. I used to use Ortigia soaps and I doubt the bottles contained real ortigia soaps, I couldn’t recognize the smell of the fragrance and the texture. So maybe it’s a bit overrated for the services offered. However I think I’ll go back one day.

The location is amazing.

Stayed in April 2024

Lift was very small

Location was very good, convenient walk from metro. Near shopping and lots of eateries nearby Nepresso and croissants in the morning. Place was clean and well kept. Staff were nice

Stayed in April 2024

Size of the lift

Very nice and convenient location next to shopping and attractions and near rhe metro stop Lift was very small but for those able, to climb its only max 5 flights but without luggage. Very clean and friendly staff Nepresso coffee and croisants for breakfast was very welcome

Stayed in April 2024

Very small bathroom. Especially for a tall person (190cm). And no private toilet because of only a glass sliding door. The hotel in the hole was very small. Small lounge, very small coffee corner

Very nice and helpful staff. Everything was clean Location was perfect: in het middle of the old town

Stayed in April 2024

n/a

Stayed in March 2024

Some furniture in the room would be good to renovate , just for the general impression . Some more light would be useful .The noise from the room upstairs, when the kid started to jump and run at 6:30 a.m was very unpleasant, so may be the isolation between the rooms should be better. Also you have about 20 stairs to climb up to the reception area ( and then you have a lift for upper floor) - for us it wasn't an issue but might be taken in consideration for the people with disabilities or seniors .

The location of this hotel is unbeatable -5-7 min. Walk to all "must "sites in Rome , small street from Via del Corso, we stayed there during the Easter so it was very busy and plenty of people but the hotel was quite at night. The staff was friendly, especially Georgio, always happy to help - thank you ! The room is basic but clean , good beds , good towels, good water stream in the shower. Coffee and croissants in the morning were very nice to have.

Stayed in April 2024

Unfortunately too noisy on the 1st floor (classic rooms and some superior rooms). The staff was super nice and we could upgrade to the suite room paying a complement which is worth it. Quite expensive for a 3* hotel, but overall we were super comfortable in the suite room.

The location was perfect. The hotel was super clean and the decoration really nice.

Stayed in March 2024

The stairs from the street to the reception. for elder people… it could a problem

Great location, comfortable beds and excellent staff

Stayed in March 2024

No elevator to the lobby.

Staff were excellent and very friendly. Location is also amazing.

Stayed in March 2024

No breakfast, but they serve coffee all day long and croissant in the morning, which is ok for start of the day.

Location is great. 5-10 min from Spanish stairs, Trevi fountan and Panteon. Staff is very kind. Cleaning rooms every day. Fresh water and coffee in the room.

Stayed in March 2024

We were on the fourth floor. The water pressure was very very weak. Our sink was blocked. would be nice if you could put some tables and chairs in the courtyard

The location is absolutely perfect. Staff very friendly and room very spacious. Loved the coffee station in the lobby area.

Stayed in March 2024

No single bed, was given a double.

The friendly staff

Stayed in February 2024

My room was very dark

The location of the hotel , the staff

Stayed in February 2024

Only real negative was the noise in the night, but in a city I guess it can’t be helped.

Location was brilliant, lovely clean rooms and bathrooms. Staff were so helpful with recommendations on things to do/places to eat and also great with tips on travel. Was a tiny bit noisy throughout the night.

Stayed in February 2024

Nothing worth mentioning

Literally the best location,6 min from the Spanish steps,everyday cleaning service,24h reception with really nice and polite people,the room was really modern,comfy and clean,warm water anytime and you can adjust the temperature of the room. Honestly everything was perfect!

Stayed in February 2024

My room was by the front desk and was very loud. The walls are a bit thin and often heard phones ringing from other rooms.

Great location with updated & clean rooms. Very comfortable space and the room was quite large for being in the center of the city. All staff was very kind and helpful.

Stayed in January 2024

No breakfast

Located in the center, 3 min away from shopping street Via del Corso. Comfortable bed, clean room, helpful staff.

Stayed in December 2023

They put us in room 102, literally 2 seconds from the front desk, which made it a little loud if people were checking-in or talking. Also, the room was exterior, and the location can get pretty noisy, specially early in the morning

Decoration is sick, rooms are bigger than I thought, and bed is comfortable. Free coffee/juice/water/croissants every morning makes it even better

Stayed in December 2023

The stairs at the entrance until you get to the elevator since I had 2 heavyweight suitcases, although the staff helped a lot and they were amazing

It was a very cool stay from all points of view

Stayed in December 2023

I think the staff needs to be more friendly. There has been an issue on my payment and they were so reluctant to sort it.

The location was so good.

Stayed in November 2023

We were promised two single twin beds. I even called before to confirm before booking. Upon arrival they told us it’s not possible anymore, which was very frustrating to us- as we were male and female friends and wanted to have our own beds…luckily once we got into the room we were able to move the connected twins apart from eachother ourselves. Just was a bit frustrating during check in to hear that even though I called before (twice) to confirm the set up, they cannot accommodate us anymore. We were close to leaving the hotel due to the staff’s refusal to accommodate before seeing the room, thinking it was really just one bed. Luckily we took a look and did it ourselves. Either way, a stressful welcome indeed. Also weird how the front door entrance stays wide open all night. Didn’t love that. Would recommend implementing some kind of bell or key pass system to make guests feel a bit safer. 👍

Amazing value for money. Perfect location on a charming pedestrian street in the center. Facilities are okay and clean, simple. Beds super comfy.

Stayed in October 2023