Via G. B. Pirelli 5, Stazione Centrale, 20124 Milan, Italy
#21 of 446 hotels in Milan
Guests' ChoiceBased on 1560 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.2
Staff
9.5
Value for money
8.7
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Amanda
AustraliaThe property was located close to the train station. It was clean and the bed was comfortable.
Stayed in May 2024
Reviewed: 17 May 2024
Mohamed
EgyptNothing
Great new hotel, very comfortable and great location.
Stayed in May 2024
Reviewed: 16 May 2024
Natalie
United KingdomExcellent
Excellent
Stayed in May 2024
Reviewed: 16 May 2024
Christiena
South AfricaEverything was good
The breakfast was vey good. Early in the morning everything was available. Enough space to sit. love the cheeses
Stayed in May 2024
Reviewed: 14 May 2024
Alina
Romaniait was amazing and perfect place for a good vacation.
the position it is perfect ,easy to acces any part of the city!FANTASTIC!!!!!
Stayed in May 2024
Reviewed: 13 May 2024
Christina
MalaysiaGreat location. A few minutes walk from the main train station. Staff were very helpful especially Veronica who was always so cheerful and answered all our many questions patiently. She gave us tips on where to go and what to do in Milan. The best hotel staff I came across in all the hotels I stayed in Italy.
Stayed in March 2024
Reviewed: 13 May 2024
Steven
MalaysiaGood location, situated opposite the Milan Central Station and close by to tram, metro & bus stops, very convenient in travelling. Friendly staff and most of them can speak English. Nicolo the receptionist and Elizabetta, the waitress are very helpful and professional in their respective portfolios. Breakfast is superb with good varieties. Bottled water and soft drinks in room fridge are all complimentary ,can replenish at no charge upon request. Coin operated laundrette at 5th floor is a bonus facility to us.
Stayed in May 2024
Reviewed: 13 May 2024
Christina
SwitzerlandThe hair dryer in the room didn’t work very well.
The personnel were very friendly and helpful. The beds were especially comfortable. The location was ideal.
Stayed in May 2024
Reviewed: 10 May 2024
Annette
AustraliaConvenient and close to amenities. Lovely rooftop bar. Staff were warm, friendly and very helpful. We felt very welcome.
Stayed in May 2024
Reviewed: 9 May 2024
Mario
United KingdomThe mattress could be more comfortable
Location, close to central station,
Stayed in May 2024
Reviewed: 9 May 2024
Jez
LithuaniaGreat breakfast, great location right next to central station so easy to get to everything. Spa can be booked at reception and I really like the shower'n'go service they offer so you can tourist all day having checked out and then return to collect luggage and have a shower before heading to the airport - a nice touch. Food options good in restaurant, tasty coffee. FREE MINIBAR - Very nice to be able to have a drink or 2 each day without popping out to the shops. Great restaurants nearby.... Would definitely stay here again.
Stayed in May 2024
Reviewed: 8 May 2024
Roslyn
AustraliaExcellent location.
Stayed in April 2024
Reviewed: 6 May 2024
Sharon
United KingdomN/A
Stayed in May 2024
Reviewed: 3 May 2024
Warren
IrelandDistance from City Center: If you're looking to be right in the heart of the action, this hotel might be slightly further than ideal. However, the metro access makes it easy to get around. Limited On-Site Parking: The hotel has limited on-site parking, so if you're driving, be sure to check availability beforehand.
Modern and Stylish: The hotel had a chic and modern vibe throughout, from the lobby to the room. It felt trendy and perfect for a city break. Spacious Rooms: Our room was surprisingly spacious, which was great for our family. We had enough room for our luggage and for our son to move around comfortably. Excellent Staff: The staff was incredibly friendly and helpful. They were always available to answer our questions and offer recommendations for sightseeing or restaurants. Great Amenities: We enjoyed the rooftop bar with its stunning views of the city, especially during sunset. The complimentary drinks offered were a nice touch. The breakfast buffet had a wide variety of options to satisfy everyone's taste. Good Location: While not right in the city center, the location was convenient. It was a short walk from the metro station, making it easy to get around the city. There were also several good restaurants nearby.
Stayed in April 2024
Reviewed: 2 May 2024
Clinton
United StatesRooms are a bit small but fine.
Convenient location to central train station.
Stayed in May 2024
Reviewed: 2 May 2024
Thomas
United StatesThe staff was great! They helped us navigate around Milan and were very friendly.
Stayed in March 2024
Reviewed: 1 May 2024
Robert
AustraliaLike most of Europe everything on small side
Location and new facilities
Stayed in May 2024
Reviewed: 1 May 2024
Harinatha
IndiaNo bathtub
Was good and location is convenient.
Stayed in April 2024
Reviewed: 30 April 2024
Yuxin
CanadaNothing really.
Everything was perfect because the staff were kind and professional, and the location was perfect. The breakfast was big with lots of choices.
Stayed in April 2024
Reviewed: 30 April 2024
John
AustraliaNil
Breakfast excellent. location near station excellent. Room comfortable
Stayed in April 2024
Reviewed: 30 April 2024
Xjn
ChinaThe metro is a bit noisy
Nice location, only five minutes walk to the central station and the metro. Excellent breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Maria
PolandLocation, breakfast, service
Stayed in April 2024
Reviewed: 29 April 2024
Shigeru
United StatesClose to train station and attractions. Very clean and good service. I see workers work very hard especially cleaning persons Cleanness is our very high priority I will stay next time
Stayed in April 2024
Reviewed: 27 April 2024
Alberto
Portugalnothing
Excellent staff, good location near train and metro stations, good restaurants nearby, great breakfast, clean and comfortable room
Stayed in March 2024
Salon-de-Provence, France
Alcudia, Spain
Piteşti, Romania
Amasya, Turkey
Cologne, Germany
Trois-Rivières, Canada
Vung Tau, Vietnam
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content