Via Leonardo da Vinci, 118, 95010 Santa Venerina, Italy
#13 of 36 hotels in Santa Venerina
Guests' ChoiceBased on 85 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.1
Staff
9.6
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 4 June 2024
Nicole
United StatesBooking.com
The grounds are breathtaking!! The staff went over and beyond to make sure our stay was fantastic.
Stayed in May 2024
Reviewed: 4 June 2024
Vanessa
United StatesThe property is stunning and well maintained. Views of Mount Etna and the sea amongst gardens and green lawns. The breakfast spread was amazing and the restaurant serves delicious food.
Stayed in June 2024
Reviewed: 27 May 2024
Tais
LuxembourgNothing, everything was very good.
Everything, since the staff, room, swimming pool area to the breakfast.
Stayed in May 2024
Reviewed: 11 April 2024
Kamal
United StatesWiFi was weak.
Fantastic location. Fantastic staff. Very welcoming. Great food.
Stayed in April 2024
Reviewed: 1 November 2023
Valentyn
UkraineNothing to add!
Gorgeous territory, pool & garden. Large and clean rooms. Very friendly and helpful staff!
Stayed in October 2023
Reviewed: 29 October 2023
Robin
United StatesMore spa choices
The views are wonderful, the staff friendly, accommodating and helpful! The restaurant was with seating looking to the sea and we were lucky enough to gave a full moon when there! Wonderful experience!!
Stayed in September 2023
Reviewed: 7 October 2023
Alex
United StatesThe property was very beautiful. Rooms were clean and the staff was so nice. Food was delightful!
Stayed in September 2023
Reviewed: 1 October 2023
Nigel
United Kingdompool not heated. restaurant heaters were not working when we had a cool evening.
everything from efficient checkin to excellent meals and friendly staff.
Stayed in September 2023
Reviewed: 21 September 2023
Iva
CroatiaIt was pure perfection - very peaceful, relaxing ambient surrounded by beautiful gardens with olives, orchards, cacti, and with a beautiful, clean and cool infinity pool with a spectacular view - overlooking the sea from the one side, and admiring the Mount Etna from the other. The staff is extremely nice and special thanks to Chiara who was always making us feel very welcome each morning for breakfast. The breakfast is quite good with a lot of fresh fruit, yoghurt, a lot of homemade sweets and usual charcuterie and eggs. The location is great as a starting point as it is mosty the same distance to a lot of towns on the east coast of Sicily. Also, a bonus is that it is a bit higher up so the temperatures at night are a lot nicer. The rooms were very clean, spacious and with a nice balcony overlooking the whole property. We would definitely recommend!
Stayed in September 2023
Reviewed: 17 August 2023
Gurjb
United KingdomLittle gem, views were amazing, staff were brilliant, kids loved the pool.
Stayed in August 2023
Reviewed: 17 August 2023
Alex
MaltaThe property is well kept with awesome country and sea views. The backdrop was the mighty Mount Etna making our experience very unique. Staff were all amazing with a special mention to Alessia ( a bundle of joy) and Julia always making sure we were well served and comfortable. Highly recommended
Stayed in August 2023
Reviewed: 7 August 2023
Zsófia
HungaryThe view and the location was amazing. The garden is well-equipped with sunbeds.
Stayed in July 2023
Reviewed: 26 July 2023
Borg
MaltaEating lunch/dinner at the property is quite expensive
The property is fantastic, having great pool area and comfortable rooms. Special mention to Roberta and Julia (both working in the restaurant) for their service and assistance in our dietary needs. Vegan food was great, especially for breakfast and lunch!
Stayed in July 2023
Reviewed: 21 July 2023
Carlos
SpainNothing
Swimming pool, location, breakfast. We had a grateful stay with many thanks to Angelo that treated us and our daughter fantastic. Bellísimo per Angelo.
Stayed in July 2023
Reviewed: 5 July 2023
Loredana
AustraliaIt was amazing, great facilities. Beautiful views, big spacious rooms. 24hr bar but the restaurant was a let down.
Stayed in July 2023
Reviewed: 3 July 2023
Richard
United KingdomThere were a few fixtures and fittings in our room that were a bit damaged that probably needed a bit of a refurbish. If you are going to stay here I would advise you needing a car or organise your transport early and plan every day, there is virtually nowhere to eat outside of the hotel restaurant (which is delicious) in Santa Venerina and the nearest town Zafferana Etnea is an hours walk away.
The views were stunning, at the rear of the property you could see Mt Etna and looking out at the pool etc you could see right to the sea. The staff were the most helpful and lovely people. The gentleman (can't remember his name) who is the waiter on an evening in the restaurant is such a kind and helpful man. As are the 2 members of reception staff we encountered. They went out of their way to help us with a couple of issues early on and to book us a wine tour very last minute on our final day, they even took us there and back so we could both have a drink! The food in their restaurant is delicious, breakfast has a more than adequate continental breakfast.
Stayed in July 2023
Reviewed: 30 June 2023
Nicholas
United KingdomBeds very hard and uncomfortable. In room toiletries insufficient and not replenished. Service in bar friendly but very slow, even when no other guests there. Would have been better if adults only
Location and lovely pool. Nice breakfast. Friendly and helpful staff. Concierge service using watsapp very good
Stayed in June 2023
Reviewed: 26 June 2023
Claudia
GermanyWe booked this accommodation very spontaneously and were very warmly welcomed. We had a lovely room next to the swimming pool. The whole property is absolutely gorgeous and very well looked after. The view in the garden and the swimming pool is directly to the Enta which is amazing. When we relaxed at the pool during the day there was a nice refreshment brought to us. We also loved the dinner with a great wine selection at the accommodation as well as the breakfast. There is so much variety and also some homemade delicious cakes, honey and jams. The staff and family (evening and morning) was absolutely friendly and we had a great chat in Italian which I really enjoyed. The only thing we would have wished for were more hooks in the room to put up some clothes.
Stayed in June 2023
Reviewed: 23 June 2023
Yvonne
NetherlandsLoud music in restaurant.
Quite aera around the hotel. Close to Etna and Taormina. Nice pool, enough space to relax around the pool. Garden is beautiful. View is spectacular.
Stayed in June 2023
Reviewed: 15 June 2023
Robert
Maltanothing loved it all
very nice room and incredible peaceful place, perfect to relax in. nice friendly staff
Stayed in June 2023
Reviewed: 13 June 2023
Alanta
LithuaniaThe lighting in the room was a little lacking. In the shower, the water flow from the overhead shower is too weak (it only dripped). The service charge and its amount are not specified in the restaurant menu. We found out about him only when we were leaving.
We spent 2 nights at Kepos Relais & SPA. We are satisfied with our stay. A cozy hotel with 15 rooms. The room has a high ceiling, which makes the room seem much larger. The lighting in the room was a little lacking. Clean, tidy, pleasant staff both at the reception and in the restaurant. The food in the restaurant is really tasty. Continental breakfast, everything was enough. The coffee is delicious. Great pool with comfortable sunbeds and lounge areas around the pool. A shower under a lemon tree with hanging lemons is incredibly amazing for a traveler from a country where lemon trees don't grow :) I recommend it!
Stayed in June 2023
Reviewed: 8 June 2023
Panagiotis
GermanyNice location and view to the sea, ideal location to organize a trip to Aetna.
Stayed in June 2023
Reviewed: 31 May 2023
Emma
United KingdomThe restaurant was a bit expensive and I think would be used much more by guests if it was reasonably priced. The Negroni was lovely and the restaurant staff so helpful and friendly ! I had pasta with muscles and clams which was 22 euros (!) and three of the 6 muscles were closed and so not edible.
The pool was so lovely with fantastic views of the sea and of Etna. Breakfast was good and we were very well provided for with gluten free breads and cakes for our dietary needs. It was easy to get to Etna, Taormina and some lovely local towns with good restaurants. I had a fantastic massage and the spa area was so lovely, we enjoyed the Turkish steam bath and an aromatherapy bath too!!
Stayed in May 2023
Reviewed: 16 May 2023
Lekan
SerbiaIf we are to nitpick, cleanliness could be improved. All of the areas within reach were cleaned properly, but there was dust under the bed and behind the sofa, for example. Also, pool heating would be a wonderful addition in pre-season months such as April and May :)
Food was fantastic. Very tasty. Lots of green area around the pool where kids can play safely (provided they know how to swim :D). Staff are very polite and friendly.
Stayed in May 2023
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