13 Corso Italia, Santa Maria Novella, 50123 Florence, Italy
#163 of 380 hotels in Florence
Guests' ChoiceBased on 142 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
8.8
Facilities
8.6
Staff
9.4
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 1 June 2024
Balint
HungaryAs expected, the rooms are pretty tiny and there's a construction going on next to the hotel.
The location was awesome and the staff (including the hotel manager) was great.
Stayed in May 2024
Reviewed: 30 May 2024
Catherine
United KingdomThe bins in our room were not emptied during our stay, nor were the towels changed. As we stayed for five days, we felt that both of these things should have been done. There was a dirty mark in the bathroom that needed cleaning.
The location was excellent, making it easy to walk everywhere. Daniela was very friendly and helpful. The access codes made it very easy to come and go to suit us.
Stayed in May 2024
Reviewed: 18 April 2024
Greg
United StatesGreat location. Great hostess.
Stayed in April 2024
Reviewed: 15 April 2024
Loussiné
FranceIt’s not that much of a negative point but there was no elevator and also, we could hear people talking in the lobby in the morning (our room was right next to it)
Comfortable bed, cosy room, kindness of the staff
Stayed in April 2024
Reviewed: 7 April 2024
Alva
United StatesThere is no elevator which you are made aware of when you book the property. It would be a challenge to go up there with a lot of large or heavy bags.
Very clean and comfortable. The internet, which is ESSENTIAL to me and my work, was excellent. The location near the US Consulate was quiet and easy to find. The codes to get in the main door and the hotel itself were convenient. I would stay here again.
Stayed in April 2024
Reviewed: 5 April 2024
Petramay
MaltaThe building and room were as described. Very good communication with Daniele before and throughout the stay. Nice location.
Stayed in April 2024
Reviewed: 1 January 2024
Francisco
MexicoIf you have big suitcases just have in mind that there is no elevator.
Right beside the Arno and just a short 10 minute walk to the Ponte Vecchio. The staff is just amazing, they were helpful and really friendly, the rooms are also quite spacious and the beds are comfortable.
Stayed in January 2024
Reviewed: 17 November 2023
Massimo
ItalyNothing
Perfect location, very near the center and simple to find.
Stayed in November 2023
Reviewed: 16 November 2023
Evangeline
United KingdomSteamy in the shower floor gets wet
Clean and quiet
Stayed in November 2023
Reviewed: 16 November 2023
Bianca
Romanianothing, maybe a little bit cold in the room
I stayed here for 3 nights during the week. It was a good choice, I chose it for the location. Close to the Uffizi but still in a quiet area. I don't know what it's like in the summer, but it was quiet in November. Claudio was kind and ready with restaurant suggestions. No smoking inside, there is a small terrace. When I return to Florence, I think I will opt for this accommodation again. Be sure to have cash for the city tax, 6 euros/person/day. Breakfast can be paid by card. It is the kind of small business hotel. It is an apartment in which the rooms were equipped with individual bathrooms, very well equipped (including disposable shower slippers).
Stayed in November 2023
Reviewed: 16 November 2023
James
United KingdomThe location was perfect and the room was very clean and cosy. Staff were very friendly.
Stayed in November 2023
Reviewed: 31 October 2023
Brunilda
AlbaniaThis was a nice stay. The property was in a good location, very quiet, and a nice stroll from the major attractions. Facilities were clean and the staff was nice and helpful. Although the property does not have a 24-hour reception, access is easy, and support is provided. I contacted the staff after hours for a minor request and they responded promptly.
Stayed in September 2023
Reviewed: 22 October 2023
Markus
CyprusNice host - great service + suggestions
Stayed in October 2023
Reviewed: 22 October 2023
Maria
PortugalThis might just be a useful tip, rather than a downside: the rooms are located at the second floor with a lot of steps and no lift. Get ready for some exercise!
Very comfortable and elegant room. The staff was super nice. It felt like I was at a very familiar place. Very good location. Perfect for a short stay.
Stayed in August 2023
Reviewed: 14 October 2023
Melissa
United StatesNothing, it was great
Location and staff
Stayed in October 2023
Reviewed: 7 October 2023
Gilfillan
United KingdomNothing
We came for 2 days to Florence and wanted a base within walking distance of Florence centre. it took about 2.0 mins to walk into Florence centre. I was given information to get to the hotel and access codes. There is only stairs but we were backpacking, so it was fine . The hotel was spotless, staff were very friendly. Would happily go back again
Stayed in October 2023
Reviewed: 4 October 2023
Brian
United StatesOnly the walk upstairs with luggage.
Great room, great staff, very accommodating. Incredible value for room. Highly recommended.
Stayed in October 2023
Reviewed: 27 September 2023
Mario
Puerto RicoThe stairs, although we were aware there is no elevator. And the breakfast, as it was mostly bread and pastries an we try not to eat sugar.
The location was very good and the room had a good size, was very clean and tastefully decorated. For our taste, breakfast can improve. Hostess/host were very, very nice.
Stayed in September 2023
Reviewed: 20 September 2023
Helen
United KingdomNothing
Fantastic location, very quiet street. Daniele and Valentina are lovely and run a very friendly, clean and stylish small hotel. The description is entirely accurate, and people must pay attention to that. If you want lots of facilities and an elevator, this is not the place for you, but it doesn't promise that either in the description.
Stayed in September 2023
Reviewed: 18 September 2023
Mohd
MalaysiaA little set back if you carry big luggages since the hotel located at 2nd floor.
Self check in with clear instruction, decoration, location wise-near to Arno River, walking distance to a few tourist spot, professional & kind host with great breakfast- nice stay.
Stayed in September 2023
Reviewed: 18 August 2023
Anna
SpainNo lift
Location Clean, big rooms Very friendly Staff
Stayed in May 2023
Reviewed: 16 August 2023
Nina
United Arab EmiratesNo elevator and it was very difficult to carry 30 kg bag like 100 steps up.. and down…
It was a good room, clean and had everything needed Reception was good and helpful
Stayed in May 2023
Reviewed: 3 August 2023
Roshni
JapanIt was in central and staff was really nice.
Stayed in August 2023
Reviewed: 12 July 2023
Primrose
United KingdomThere was some mould in my shower, but the host went out of his way to help me
Service was amazing So friendly and helpful
Stayed in July 2023
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