Piazza Carmine, 97100 Ragusa, Italy
#15 of 29 hotels in Ragusa
Guests' ChoiceBased on 143 hotel reviews
8.8Cleanliness
9.3
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.6
Value for money
9.1
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Robert
CanadaParking was a little bit awkward, but once we figured it out it was fine.
When we first arrived Chiara was there to provide us with our orientation and helped us work through the details of this property. I was a little road weary, and her patience show me how to (ahem!) access the property after hours was invaluable! It is located just outside of the old town, so we did do a lot of stair walking, but the hotel is located within walking distance of all of the major sites in Ragusa. As we had a car, it was also convenient as parking was just out in front of the hotel, so we didn't need to drag our bags very far at all. The breakfast was wonderful - be sure to try the fresh squeezed blood orange juice and canoli!
Stayed in May 2024
Reviewed: 9 June 2024
Alan
MaltaParking availability is a headache.
Cleanliness is tops.
Stayed in June 2024
Reviewed: 8 June 2024
Michelle
AustraliaAir conditioning didn’t work very well to cool the room
Amazing staff and lovely breakfast.
Stayed in May 2024
Reviewed: 6 June 2024
Carmel
AustraliaExcellent location. Comfortable room.
Stayed in June 2024
Reviewed: 1 June 2024
Maureen
United KingdomWe made the mistake of climbing all 430 steep steps to reach the Hotel from Ibla where the taxi dropped us off. Had we clearer directions to begin with, we would never have attempted it with out luggage.
The staff were exceptionally helpful and friendly. The breakfast was very nice.
Stayed in May 2024
Reviewed: 28 May 2024
Alojz
SlovakiaThe main picture of the hotel - breakfast table with a city view is misleading as the breakfast is on the grand floor without city view. This was the only negative thing.
Nice small hotel.
Stayed in May 2024
Reviewed: 27 May 2024
Richard
GermanyThe staff are very good. The hotel is very central for both the new and old towns. The breakfast had a very personal touch and consisted of local products - very good.
Stayed in April 2024
Reviewed: 22 May 2024
John
United StatesThe location was perfect. The staff was very accommodating. The breakfast was extremely well done.
Stayed in May 2024
Reviewed: 21 May 2024
Maureen
CanadaNeeds a better variety of bread for breakfast
Very good location, helpful and friendly staff; big, modern and comfortable room. Quiet at night. Convenient parking. Very tasty sweets for breakfast
Stayed in May 2024
Reviewed: 17 May 2024
Ines
MoroccoOur stay was great, Chiara and Ivan were very friendly and nice.
Stayed in May 2024
Reviewed: 1 May 2024
Janet
AustraliaThe location is perfect with good access to Ragusa Ibla on foot. Chiara and her team were incredibly welcoming and helpful. This is a great choice for a solo female traveller. The breakfast is amazing.
Stayed in April 2024
Reviewed: 26 April 2024
Michael
MaltaNothing much but just one small suggestion. Remove the dead flowers on the balcony. They add no value.
We loved this place! Its an unpretentious small hotel that managed to surpass most of my expectations. Rooms are quite large and super comfortable with a really comfortable bed, nice crisp lines and great bathroom. Also totally spotless. We had a room on the first floor with a balocny overlooking a lovely square (but no view of Ibla) Location is great is you want to explore both Ibla nd Ragusa Superiore as it right between the two with a hidden path that leads you down to Ibla . Breakfast was also very good with a good selection including cannoli. Staff is extremely friendly and helpful. 100% recommended and will be back.
Stayed in April 2024
Reviewed: 20 April 2024
Keith
United StatesStaff took lots of time to tell about the hotel and the area.
Stayed in April 2024
Reviewed: 3 April 2024
Catherine
AustraliaNothing
Fabrice was very welcoming and assisted us in finding our way around Ragusa. The room was great, the breakfast exceptional, facilities were fine
Stayed in March 2024
Reviewed: 2 April 2024
Silvia
United KingdomNice big room and bathroom. Very clean and well equipped. Super breakfast. Host very friendly and provided lots of information.
Stayed in March 2024
Reviewed: 13 March 2024
Nigel
United KingdomVery friendly and attentive staff. Knowledgeable and passionate about the Sicilia experience. Very happy to recommend. Breakfast very good!
Stayed in March 2024
Reviewed: 4 March 2024
Zack
United KingdomExcellent breakfast. Location is great, only walk free minutes to get town centre. Staff very nice and friendly.
Stayed in February 2024
Reviewed: 8 January 2024
Martin
MaldivesThe room would need an upgrade/refurbishment.
Fabrice at the reception makes this hotel. If i was the owner, i would make him part of the business. Breakfast is simple but personal with the nice lady there helping you.
Stayed in January 2024
Reviewed: 27 November 2023
Viktoryia
NetherlandsParking can be difficult although there are many possible places around if one is full you might have to drive a big circle to park in another street. We parked at Via Carmine next to our room and there was still space, but it gets full in the evening.
Friendly staff and excelent description of all the main sights in town. Location is in between the two parts of town, easy short walk to the cathedral with many great dining options and also near the stairs to Ibla. Very good and fresh breakfast
Stayed in November 2023
Reviewed: 27 November 2023
Sandra
United StatesThis critique has nothing to do with the hotel which was perfectly fine, But, be forewarned: Ragusa is a very hilly city and was a struggle for an elderly couple, one of whom had a foot fracture.
The hotel met my request for a ground floor room since I was traveling with a recently fractured bone in my foot. Parking was readily available on the street and we found a spot abound 50 yards from the hotel. Staff's recommendation for dinner was spectacular with outside dining looking over the city,
Stayed in October 2023
Reviewed: 26 November 2023
Ken
MalaysiaNone
Free parking outside the property and lifts. Rooms with modern furnishings. Good location within walking distance to the city centre.
Stayed in October 2023
Reviewed: 11 November 2023
David
AustraliaNothing really. Guests should remember it's a hotel, so no kettle in room.
Overall in a decent position between Ragusa Superiore and Ibla. Room was nice and the staff were very helpful. A nice quiet spot - the church bells end at 9:30pm. A nice view from our room and also a little balcony.
Stayed in November 2023
Reviewed: 4 November 2023
Ezilda
United StatesParking is tight but we managed with the help of the staff.
The staff was very welcoming and showed us to the room. Was helpful in guiding us for sightseeing.
Stayed in October 2023
Reviewed: 3 November 2023
Alyce
NetherlandsAmazing staff - very helpful to recommend local stops in Ragusa. Breakfast is also very good.
Stayed in September 2023
Blainville, Canada
Behramkale, Turkey
Medellín, Colombia
Florianópolis, Brazil
Steenfeld, Germany
Velsen-Zuid, Netherlands
Spean Bridge, UK
Batudaka, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content