Via Francesco Crispi 15, Spagna, 00187 Rome, Italy
#735 of 937 hotels in Rome
Guests' ChoiceBased on 128 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
9.4
Facilities
7.2
Staff
8.5
Value for money
7.4
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 March 2024
Jeanelle
MaltaThe triple room was a bit too small for 3 people and it only had 1 window. Also the hotel shares a reception desk with another hotel round the corner (only a couple of minutes away).
The location is perfect and central. The breakfast and the terrace were lovely and the staff was great and very helpful. Also they provided good gluten free options during breakfast upon request. We also liked the fact that your luggage will be delivered to your room since we left the luggage there as we arrived earlier than the check in time.
Stayed in March 2024
Reviewed: 24 December 2023
Noel
AustraliaThe room was very small, and I could accept this if the other things I am about to mention were addressed. No on site concierge, you have to check-in and check-out at another hotel that is around the corner in another street. This can be a pain if you are carrying luggage. If you want to leave luggage, you have to take it to the other hotel. They were not very accommodating for early check-in. There is no tea or coffee making facilities in the room, which is very big negative in my view. The fridge was not stocked with anything other than two bottles of water, but there is a price list for drinks that are not stocked there. There is a small shop that sells wines and drinks next door but it is a rip off.
Very clean, free wifi, good friendly staff, excellent location and breakfast was good with barista coffee. Easy walk to Spanish Steps and Trevi Fountain, where you will find a lot of restaurants and tourist shops.
Stayed in December 2023
Reviewed: 5 December 2023
Tim
FranceThat the reception was in another hotel
Lovely boutique hotel
Stayed in November 2023
Reviewed: 27 November 2023
Arine
ArmeniaVery simple, but quite enough breakfast with nice view. Great location. This is not the first time we have stayed at this hotel (we like the price/quality ratio). Lots of my friends also stayed here on my recommendation, first of all because of the location. The staff answers all the questions very quickly
Stayed in November 2023
Reviewed: 16 October 2023
Carol
United KingdomNothing
Staff at the sister hotel reception were very helpful. Hotel was in a good location. Lovely terrace for breakfast
Stayed in October 2023
Reviewed: 12 October 2023
Krisztina
Hungary- 3 person-room was way too small for 3 adults, the size of the bed was OK but the space within the room was not engough to move around much - bathroom was outdated, the tub was basically moving - room was a little noisy (from the street)
- Great breakfast on the beautiful rooftop terrace - Hotel location is just perfect, 3 minutes from the Trevi Founten/Spanish steps and shopping area. - Public transport is also very close (buses, metro) - hotel staff was very nice
Stayed in October 2023
Reviewed: 11 October 2023
Deb
United StatesBeds uncomfortable
Stayed in October 2023
Reviewed: 4 October 2023
Anne
AustraliaBeds were a bit hard
Fabulous location, quirky hotel
Stayed in October 2023
Reviewed: 4 October 2023
Luca
ItalyRoom was small and with old style forniture
Position is perfect. Near everything by walk.
Stayed in September 2023
Reviewed: 3 October 2023
Pietsteven
United StatesMattress needs to be replaced. Room a bit small. Hard to get into shower from bathroom.
Staff was very friendly, clear, and helpful. Location was good for our needs.
Stayed in October 2023
Reviewed: 20 September 2023
Alan
AustraliaThe room was extremely small - just fitting the double bed and no room for luggage.
The location of this property was perfect - wonderful for exploring Rome on foot and not too far from the main train station (Roma Termini). Although you have to go to another property close by for checkin, the staff there were friendly and helpful.
Stayed in September 2023
Reviewed: 9 August 2023
Liz
New ZealandWe had two rooms (one for myself and partner) and one for my parents (age group mid/late 60's). On the day of check in, we arrived a little early so went out for a few hours until check in time. My parents arrived at 2pm ready to check in but the room wasn't ready. The hotel in question is a short walk away from the reception, so my parents waited 20 mins in the other hotel reception until they were told it was ok to go to the room. They were sent to the 'hotel' without a key but didn't realize until they reached the other hotel. They had to go back to the other hotel to obtain the key and then were not given all the details such as Wi-Fi code, or where to get breakfast etc. May not sound like a big deal, but my parents where very tired and very hot given the temps, and didn't appreciate all the back and forwards between separate hotels. We arrived later, so check in was fine and ready by 3pm (not the stated 2pm). We found the Wi-Fi was very poor, only worked if you stood in the corridor). The shower in the bathroom was dirty, full of hair and flooded every time you used it (I tried to clean it out but it didn't seem to help much). Also aircon wasn't adjustable and so given we stayed during a heatwave, it didn't seem to make any difference. We also had issues with the water coming out the tap (seemed to be low pressure and no hot water). My partner found a tap under the sink which has been turned off (probably to restrict water)
Great location, very close to the Trevi Fountain. Very nice breakfast
Stayed in July 2023
Reviewed: 29 July 2023
Yvonne
SwedenPillows was not soft enough.
Silent and clean hotel with very good breakfast.
Stayed in July 2023
Reviewed: 15 June 2023
Naama
IsraelVery old facilities, the breakfast was poor
Was very clean and close to everything 👌
Stayed in June 2023
Reviewed: 27 May 2023
Panagiotis
Greecesmall room
Location Clean Terrace for breakfast
Stayed in March 2023
Reviewed: 21 May 2023
Dr
Thailand1. The water drainage in our room didn't work very well which is a bit challenging when 3 people need to shower. But it's not the end of the world.
1. Location was excellent. Only 3-4 minutes to the Fontana di Trevi. Also the Piazza di Spagna is just around the corner. 2. The breakfast initially looked quite small but it really offered everything one needs: Coffee, tea, fresh fruits, baked goods (muffins, cake, pancakes), boiled eggs, various toasts, mini sandwiches, juices, etc. The cappuccino was delicious.
Stayed in May 2023
Reviewed: 4 May 2023
Fialka
SlovakiaThe bathroom requires already some investment - but all worked
Close to all main attractions of Rome city
Stayed in April 2023
Reviewed: 26 April 2023
Michael
United StatesBathroom tub was a bit unsteady
Perfectly done with a variety of choices. Clean area with a beautiful view of the city.
Stayed in April 2023
Reviewed: 22 April 2023
Patricia
United KingdomHaving to go around to the next street to check in and out
Breakfast good and location excellent
Stayed in March 2023
Reviewed: 17 April 2023
Polina
Italythe shower head in our room was broken (the metal wire in particular), so the pressure of water was not enough to shower well, as well as water was accumulating in the bottom. The problem was indicated to the personnel.
The nice breakfast terrace. Comfort and quiet rooms. The proximity to main sightseeings and metro station/bus.
Stayed in April 2023
Reviewed: 13 March 2023
Jennifer
Swedenthe elevator was sketchy and there could have been a bit better ventilation in our room, otherwise it was good.
the breakfast was great, the location was also amazing! you could definitely walk everywhere, and it took us about 35 minutes to walk to the Vatican. the rooms were good but nothing special.
Stayed in March 2023
Reviewed: 11 March 2023
Eran
IsraelThe bath was in bad shape, the a/c didn't work
The staff were Exceptional, the hotel. Is in a great location, breakfast was nice and located in the 5th floor, great view from the 5th floor terrace.
Stayed in March 2023
Reviewed: 10 March 2023
Michael
United Kingdomno reception wrong room given of a lower standard
location
Stayed in March 2023
Reviewed: 9 February 2023
Gilly
United Kingdomdated rooms rooms a little small
great location very clean excellent breakfast
Stayed in February 2023
Malmö, Sweden
Hamburg, Germany
Sirmione, Italy
Matosinhos, Portugal
Fulpmes, Austria
Bellagio, Italy
Auckland, New Zealand
Mantorp, Sweden
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content