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  5. Reviews of Hotel La Fenice

Reviews of Hotel La Fenice 3 stars

Via Francesco Crispi 15, Spagna, 00187 Rome, Italy

#735 of 937 hotels in Rome

Guests' Choice

Review score

Based on 128 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    9.4

  • Facilities

    7.2

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 24 March 2024

    6.0
    Great location for a short break
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The triple room was a bit too small for 3 people and it only had 1 window. Also the hotel shares a reception desk with another hotel round the corner (only a couple of minutes away).

    The location is perfect and central. The breakfast and the terrace were lovely and the staff was great and very helpful. Also they provided good gluten free options during breakfast upon request. We also liked the fact that your luggage will be delivered to your room since we left the luggage there as we arrived earlier than the check in time.

    Stayed in March 2024

  • Reviewed: 24 December 2023

    6.0
    Enjoyable and good location, but need to address the things listed that I did not like.
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 4 nights

    The room was very small, and I could accept this if the other things I am about to mention were addressed. No on site concierge, you have to check-in and check-out at another hotel that is around the corner in another street. This can be a pain if you are carrying luggage. If you want to leave luggage, you have to take it to the other hotel. They were not very accommodating for early check-in. There is no tea or coffee making facilities in the room, which is very big negative in my view. The fridge was not stocked with anything other than two bottles of water, but there is a price list for drinks that are not stocked there. There is a small shop that sells wines and drinks next door but it is a rip off.

    Very clean, free wifi, good friendly staff, excellent location and breakfast was good with barista coffee. Easy walk to Spanish Steps and Trevi Fountain, where you will find a lot of restaurants and tourist shops.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    Cosy and happy
    • Business trip
    • Couple
    • Basic Double Room
    • Stayed 3 nights

    That the reception was in another hotel

    Lovely boutique hotel

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Quite good hotel., great location
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 6 nights

    Very simple, but quite enough breakfast with nice view. Great location. This is not the first time we have stayed at this hotel (we like the price/quality ratio). Lots of my friends also stayed here on my recommendation, first of all because of the location. The staff answers all the questions very quickly

    Stayed in November 2023

  • Reviewed: 16 October 2023

    8.0
    Very nice hotel in a good location. Beautiful terrace to sit and have breakfast.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff at the sister hotel reception were very helpful. Hotel was in a good location. Lovely terrace for breakfast

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    - 3 person-room was way too small for 3 adults, the size of the bed was OK but the space within the room was not engough to move around much - bathroom was outdated, the tub was basically moving - room was a little noisy (from the street)

    - Great breakfast on the beautiful rooftop terrace - Hotel location is just perfect, 3 minutes from the Trevi Founten/Spanish steps and shopping area. - Public transport is also very close (buses, metro) - hotel staff was very nice

    Stayed in October 2023

  • Reviewed: 11 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds uncomfortable

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds were a bit hard

    Fabulous location, quirky hotel

    Stayed in October 2023

  • Reviewed: 4 October 2023

    7.0
    Breakfast and rooftop is great! Position of hotel as well being 5 minutes walk from piazza di Spagna and trevi fountain
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was small and with old style forniture

    Position is perfect. Near everything by walk.

    Stayed in September 2023

  • Reviewed: 3 October 2023

    7.0
    Adequate stay in high cost Rome
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 3 nights

    Mattress needs to be replaced. Room a bit small. Hard to get into shower from bathroom.

    Staff was very friendly, clear, and helpful. Location was good for our needs.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    7.0
    Great location, but extremely small rooms.
    • Leisure trip
    • Group
    • Basic Double Room
    • Stayed 4 nights

    The room was extremely small - just fitting the double bed and no room for luggage.

    The location of this property was perfect - wonderful for exploring Rome on foot and not too far from the main train station (Roma Termini). Although you have to go to another property close by for checkin, the staff there were friendly and helpful.

    Stayed in September 2023

  • Reviewed: 9 August 2023

    6.0
    Good location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    We had two rooms (one for myself and partner) and one for my parents (age group mid/late 60's). On the day of check in, we arrived a little early so went out for a few hours until check in time. My parents arrived at 2pm ready to check in but the room wasn't ready. The hotel in question is a short walk away from the reception, so my parents waited 20 mins in the other hotel reception until they were told it was ok to go to the room. They were sent to the 'hotel' without a key but didn't realize until they reached the other hotel. They had to go back to the other hotel to obtain the key and then were not given all the details such as Wi-Fi code, or where to get breakfast etc. May not sound like a big deal, but my parents where very tired and very hot given the temps, and didn't appreciate all the back and forwards between separate hotels. We arrived later, so check in was fine and ready by 3pm (not the stated 2pm). We found the Wi-Fi was very poor, only worked if you stood in the corridor). The shower in the bathroom was dirty, full of hair and flooded every time you used it (I tried to clean it out but it didn't seem to help much). Also aircon wasn't adjustable and so given we stayed during a heatwave, it didn't seem to make any difference. We also had issues with the water coming out the tap (seemed to be low pressure and no hot water). My partner found a tap under the sink which has been turned off (probably to restrict water)

    Great location, very close to the Trevi Fountain. Very nice breakfast

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 3 nights

    Pillows was not soft enough.

    Silent and clean hotel with very good breakfast.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very old facilities, the breakfast was poor

    Was very clean and close to everything 👌

    Stayed in June 2023

  • Reviewed: 27 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    small room

    Location Clean Terrace for breakfast

    Stayed in March 2023

  • Reviewed: 21 May 2023

    8.0
    A nice stay in Rome
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    1. The water drainage in our room didn't work very well which is a bit challenging when 3 people need to shower. But it's not the end of the world.

    1. Location was excellent. Only 3-4 minutes to the Fontana di Trevi. Also the Piazza di Spagna is just around the corner. 2. The breakfast initially looked quite small but it really offered everything one needs: Coffee, tea, fresh fruits, baked goods (muffins, cake, pancakes), boiled eggs, various toasts, mini sandwiches, juices, etc. The cappuccino was delicious.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    8.0
    Great place, great breakfast all in all we were satisfied
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom requires already some investment - but all worked

    Close to all main attractions of Rome city

    Stayed in April 2023

  • Reviewed: 26 April 2023

    8.0
    Excellent location to all sights in Rome.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom tub was a bit unsteady

    Perfectly done with a variety of choices. Clean area with a beautiful view of the city.

    Stayed in April 2023

  • Reviewed: 22 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Having to go around to the next street to check in and out

    Breakfast good and location excellent

    Stayed in March 2023

  • Reviewed: 17 April 2023

    8.0
    Comfy/cozy stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the shower head in our room was broken (the metal wire in particular), so the pressure of water was not enough to shower well, as well as water was accumulating in the bottom. The problem was indicated to the personnel.

    The nice breakfast terrace. Comfort and quiet rooms. The proximity to main sightseeings and metro station/bus.

    Stayed in April 2023

  • Reviewed: 13 March 2023

    7.0
    a cozy stay in central Rome
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    the elevator was sketchy and there could have been a bit better ventilation in our room, otherwise it was good.

    the breakfast was great, the location was also amazing! you could definitely walk everywhere, and it took us about 35 minutes to walk to the Vatican. the rooms were good but nothing special.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The bath was in bad shape, the a/c didn't work

    The staff were Exceptional, the hotel. Is in a great location, breakfast was nice and located in the 5th floor, great view from the 5th floor terrace.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    6.0
    staff were amazing but hotel not good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    no reception wrong room given of a lower standard

    location

    Stayed in March 2023

  • Reviewed: 9 February 2023

    7.0
    great value and good location
    • Leisure trip
    • Group
    • Basic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    dated rooms rooms a little small

    great location very clean excellent breakfast

    Stayed in February 2023

Showing 1 – 25

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