Loc. Su Cannisoni, 09040 Castiadas, Italy
#1 of 9 hotels in Castiadas
Guests' ChoiceBased on 134 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.5
Facilities
9.4
Staff
9.7
Value for money
8.3
Free WiFi
7.7
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End of dialog contentReviewed: 10 November 2023
Anamaria
United Arab EmiratesWe didn’t like that there was no mini bar, only an empty fridge. We had to order room service for drinks or snacks which we had to pay extra 5 euros for the drinks delivery. There is also 10 euros extra for food when you order room service. First time we see this kind of extra charges. Also keep in mind that there is no coffee machine in the room. For a five star hotel and mostly in Italy where they are famous for the coffee not to have one in the room was a little bit disappointing.
The staff was very nice, we had an amazing room with sea view and a very big terrace which definitely made the experience much nicer.
Stayed in September 2023
Reviewed: 9 October 2023
Giulia
GermanyBe prepared to pay premium prices for drinks
Wonderful stay, super attentive staff, very relaxing and extremely luxurious! This place did not overpromise. Our stay was absolutely amazing and we would always come back.
Stayed in October 2023
Reviewed: 8 October 2023
Jakub
Czech RepublicA light in front of my room was annoying. But the staff switched it off for me. Flies during dinner were annoying.
Nice and clean place. Private beach. Private parking. Live saxophonist in the evening.
Stayed in October 2023
Reviewed: 8 October 2023
Irene
AustraliaNo iron in room.
Beautiful location. Beach was stunning. We went late in the season so didn’t have any issue finding a sun bed by the pool or beach. No iron in room, that would be very helpful considering they have dress codes for dinner. Although we were informed shorts were not allowed at either restaurant, we saw a few people allowed to dine in shorts - which would have been nice to do in the more casual setting. Room was nice and spacious. All of the staff were friendly and helpful.
Stayed in October 2023
Reviewed: 3 October 2023
Sasha
United KingdomVery little to dislike - the restaurants and pool bar feel slightly too expensive. Couldn’t really fault anything else.
The hotel was beautiful, peaceful and clean. The staff and service was brilliant and breakfast was probably one of the best we’ve had. The food in both restaurants is delicious, however both are expensive, especially the starters and cocktails.
Stayed in September 2023
Reviewed: 3 October 2023
James
United KingdomEveything was perfect.
Our whole experience from arriving to leaving was seemless and exceptional. The two restaurants on site had such variety and daily specials you never needed to leave the hotel. The perfect long weekend getaway,
Stayed in September 2023
Reviewed: 2 October 2023
Andrea
NetherlandsI was traveling with a friend and we had the best time! The service was exceptional down to the smallest details. We received a room upgrade and early and late check-out. Amazing restaurant and wine experience. Thank you for making our holiday unforgettable!
Stayed in September 2023
Reviewed: 1 October 2023
Clemens
LuxembourgDrinks at the pool bar were a touch expensive (but nonetheless delicious).
Extremely clean, everything in perfect order. Staff was extremely helpful and accommodating - you had barely time to utter a wish before it was taken care of. Private beach and pool were amazing, spots are guaranteed and allocated by life guards so no need to worry or fight about them. Also excellent valet service.
Stayed in September 2023
Reviewed: 26 September 2023
Nikki
United Kingdom- room size slightly on the small side
- all staff were so helpful and polite, they could not do enough for you. - excellent breakfast - incredible wine cellar -beach and pool area clean, convenient - live music on first night
Stayed in September 2023
Reviewed: 26 September 2023
Rebecca
United KingdomWe did think the drinks menu was expensive, in some ways to be expected at a 5 star hotel. However, the drinks seemed markedly overpriced.
The hotel is beautiful, set within stunning scenery. It’s spotless, and very comfortable. The staff were superb, so friendly and the little touches of wine in the room on arrival were so lovely. The food was exceptional.
Stayed in September 2023
Reviewed: 21 September 2023
Lauren
United StatesThere were some small ants that easily get into the room if you leave the balcony door open.
This was one of the best hotels I have stayed at. Very relaxing, intimate and beautiful. The food at the restaurants was also tasty. The staff were friendly and polite. There are so many stunning beaches near by as well to visit. I would recommend traveling here with a car if you don’t want to stay at the resort all day. I would definitely stay here again.
Stayed in September 2023
Reviewed: 16 September 2023
Edwige
SwitzerlandThe room is slightly small, no coffee machine, no iron but all can be requested from reception instead
The setting
Stayed in September 2023
Reviewed: 13 September 2023
Garrick
AustraliaEverything was perfect.
The food at both restaurants, staff and hotel facilites where exceptional.
Stayed in September 2023
Reviewed: 7 September 2023
Marius
RomaniaI didn't like the fact that we had to leave :)
It is a real pleasure to write this review. From the moment we set foot on the hotel property until we left, we felt so spoiled by everything and everyone. When we arrived they took care of our luggage and our car, they did the same when we left. They made us feel like we shouldn't have a care in the world. The pool and the beach were awesome, the water was great. It never felt crowded, although we were there in August (which for Italy it's the busiest time for holidays). The staff from the bar and the 2 restaurants were always making sure that we have everything we need. We couldn't have asked for more. Also if you're on the beach you can order drinks through whatsapp, how cool is that? :) We had breakfast every day, lunch a couple of times and dinner a couple of times as well and the food was really good and tasty. The people from the reception were also very kind, if there is anything that you need you can write them on whatsapp and they'll take care of it. The room and the whole surroundings were very clean and well taken care of. They clean the room twice per day. Everything was excellent and beyond our expectations. We definitely want to go there again. I think it's the best hotel I have ever stayed in. PS: they also have bicycles you can use if you want to explore the nearby area.
Stayed in September 2023
Reviewed: 3 September 2023
Patrick
United KingdomGreat location, stylish
Stayed in September 2023
Reviewed: 2 September 2023
Klara
AustraliaEverything
Stayed in August 2023
Reviewed: 26 August 2023
Ali
LebanonRoom , bathroom too small versus what we pay, no coffe machine in the room, no complimentary water or kind of fruits or ice cream in the pool or beach, all the other luxury hotels they serve , too much insect in the room and the garden we inform staff 2 times no action
Staff, food, facilities, location
Stayed in August 2023
Reviewed: 23 August 2023
Gary
United KingdomWe only booked 3 nights but that’s not the Hotels fault!
First class facilities, beautiful rooms and a stunning setting.
Stayed in August 2023
Reviewed: 20 August 2023
Zoe
United KingdomIf I have to pick a negative the rooms are on the small side, and the furniture on the balcony a little uncomfortable.
The hotel is fantastic. The staff are all wonderful and seem always happy to help. The pool area is nice and the poolside team are again helpful. The beach area is also really well maintained. Both restaurants were excellent, the food was amazing. A courtesy room was made available for a late flight which was very useful and welcomed.
Stayed in August 2023
Reviewed: 12 August 2023
Stephen
United KingdomThe food is expensive but not too much, the drinks however are really over the top prices. €18 for an Aperol spritz, €25 for a cocktail, it put us off drinking by the pool or on the beach.
Extremely luxurious hotel, the staff are amazing and very attentive. The food is excellent.
Stayed in August 2023
Reviewed: 10 August 2023
Richard
United KingdomAt the gourmet restaurant, twice had to ask for the waitor to come to us to get our first drink and bread one time The pool decking is very dangerous in my opinion, very large area with screws protruding upwards, either a few millimetres or a couple nearly a cm. The cut on your foot could be very bad.
Beautiful beach, great room, secluded location if you want a quiet relaxing break
Stayed in August 2023
Reviewed: 6 August 2023
Miri
United KingdomN/A
Amazing food, service, grounds - really amazing!
Stayed in August 2023
Reviewed: 5 August 2023
Maria
AustraliaExpensive but usual for this type of hotel
Everything
Stayed in August 2023
Reviewed: 3 August 2023
Monika
Czech RepublicSmaller room, not too much space for personal items
Amazing staff
Stayed in August 2023
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