Via Nazionale 13, Central Station, 00184 Rome, Italy
#583 of 932 hotels in Rome
Guests' ChoiceBased on 1163 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
9.2
Facilities
7.6
Staff
9.0
Value for money
7.7
Free WiFi
7.9
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End of dialog contentReviewed: 10 May 2024
Julia
United StatesDark lobby and overly modern decor.
The location was wonderful, staff were helpful, the room was quiet and clean. Breakfast was very nice.
Stayed in May 2024
Reviewed: 6 May 2024
Spoz
PolandThere was some kind of event and very loud music till 3.30 a.m..
Stayed in May 2024
Reviewed: 2 May 2024
L
BahamasStaff, Location
Stayed in February 2024
Reviewed: 29 April 2024
Alistair
United KingdomThé breakfast was not worth the price charged with a small selection of not the best food. The bathroom was outdated with the pressure not matching and the shower head being rusted. Also the sink was incredibly old and would give off sewage smells occasionally. Finally the walls were marked and the TV only had Italian tv channels available.
The staff were absolutely lovely and the cleaning was exceptional as our room was cleaned on a daily basis! Also the location is fantastic for visiting all monuments including the Vatican.
Stayed in April 2024
Reviewed: 29 April 2024
June
IrelandBreakfast
Location was good
Stayed in April 2024
Reviewed: 19 April 2024
Karen
United KingdomLimited choice for breakfast. Nowhere to sit during the day except your room
Comfortable rooms
Stayed in April 2024
Reviewed: 14 April 2024
Rachel
New ZealandThe ‘free watershow’ from the towel drying rack in the bathroom that was repaired after telling the front desk twice over two days.
Location was good
Stayed in April 2024
Reviewed: 13 April 2024
Rasa
NorwayIt was too hot in room because air conditioner was not working on March. We did not know that and it was not written in description.
Breakfast was good with beautiful view.
Stayed in March 2024
Reviewed: 13 April 2024
Zsuzsanna
HungaryBathroom:small shower with shower curtain.
Location was very good, with excellent public transport options.Breakfast on the top floor.Kindness of staff.
Stayed in April 2024
Reviewed: 10 April 2024
Declan
United KingdomFor a 5 star hotel the rooms were very basic
Great location staff were friendly and helpful
Stayed in April 2024
Reviewed: 8 April 2024
Cotton
United StatesThe bed was not comfortable.
Location was everything you can walk to everything and the metro was down the street.
Stayed in April 2024
Reviewed: 8 April 2024
Sian
United KingdomRather tired and tatty fixtures.
Superb location and surprisingly quiet for the centre of Rome.
Stayed in February 2024
Reviewed: 6 April 2024
Alison
United KingdomNothing we didn't like but if you are travelling with an older person, check about the shower. Ours was over a roll top bath - aesthetically lovely but mum could not get in or out.
The location was excellent and made travelling by public transport or walking both easy & viable options..the staff were just lovely- especially Patricio & Michelle. Nothing was too much trouble. Breakfast was very good & easy to book when we arrived ( I did not do this beforehand). I travelled with my mum so wanted single beds. The first room we were given had a double bed despite this but we were moved within minutes to a better room with singles. All this was before official check-in time too.
Stayed in April 2024
Reviewed: 4 April 2024
Harold
United StatesTV didn't work 3 out of our 6 days. No air conditioning so had to leave window open during night. Street noise was then too noisy to sleep. Paid in advance for breakfast but had to leave for tours on 3 days before breakfast hours. So money wasted, no refund.
Location, comfortable bed, nice shower. Friendly staff.
Stayed in April 2024
Reviewed: 4 April 2024
Ihor
United KingdomThe only windows in the room and toilet lead to technical shaft with fire stars with hot air AC wasn’t working properly Pizza and pasta in 9th floor bar leaves much to be desired taste-wise and really expensive, I would rather go to caffe around the corner or McDonalds
Location is 15 min walk to fountain or Termini station, 5 min to Republicca underground station. Breakfasts were good Administrators were really helpful
Stayed in April 2024
Reviewed: 2 April 2024
Tricia
United StatesOur room had a tub shower that was hard to get in and out of.
Good size room, nice view of clock tower next door
Stayed in April 2024
Reviewed: 29 March 2024
Alice
United KingdomThe bathrooms were a little dated but we had everything we needed (towels, shampoo, shower gel etc). The WiFi wasn’t great in the room.
The staff were very friendly and helpful. The room was a good size. The hotel was perfect location and would definitely recommend.
Stayed in March 2024
Reviewed: 29 March 2024
Marwa
Franceexcellent location and very welcoming, smiling staff
Stayed in March 2024
Reviewed: 28 March 2024
Cor
NetherlandsThe rooms are out dated they need to get upgraded urgent!
Perfect location close to all the main attractions!
Stayed in March 2024
Reviewed: 27 March 2024
Lisa
IrelandNo shower, bath with shower head that you had to hold
Clean rooms, great location, extremely helpful and friendly staff
Stayed in March 2024
Reviewed: 26 March 2024
Volkan
Turkeythere is a problem about air conditioner and room was too hot.
Stayed in January 2024
Reviewed: 26 March 2024
Kelly
IrelandThe Air Conditioning only blows hot air so was very hot at night and we had a street view which was very noisy if we opened the Window .
The location was excellent within walking distance of everything so a great base .Staff were very helpful if you needed anything . The Room was very spacious with a huge bed which was very comfortable . There was a fridge which is handy to store drinks .
Stayed in March 2024
Reviewed: 26 March 2024
Diane
United KingdomKettle, tea, coffee and sugar provided but no milk. I twice had to ask for some at reception. The television has no English channels . . just a news channel would have been good.
The hotel was excellently placed for the Metro, bus and train stations. Plentiful restaurants and shops nearby. The hotel was clean and bedrooms serviced daily. Breakfast was varied and plentiful - served in the beautiful rooftop bar area. The bedroom was comfortable - the bed HUGE! Television, fridge and safe in bedroom. The staff were friendly and extremely helpful. I would definitely return.
Stayed in March 2024
Reviewed: 25 March 2024
Nigel
Australiaaircon didn't work
staff and location
Stayed in March 2024
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