Via Abbondio Sangiorgio, 16, Fiera Milano - City Life, 20145 Milan, Italy
#24 of 444 hotels in Milan
Guests' ChoiceBased on 807 hotel reviews
9.0Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.6
Value for money
8.8
Free WiFi
9.0
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End of dialog contentReviewed: 6 May 2024
Jaeger
United StatesEverything was great!
Lancaster has wonderful location and a delightful, friendly, helpful staff. It is clean and bright. We’d recommend this property to anyone staying in Milano! Breakfast was delicious!
Stayed in April 2024
Reviewed: 4 May 2024
Michael
AustraliaVery clean, friendly staff, close to restaurants
Stayed in May 2024
Reviewed: 1 May 2024
Lynn
United KingdomBreakfast was a great selection and the service was excellent. Staff were very attentive at breakfast. Reception staff were also helpful. The room was very clean and a good size. Location was quite but easy to walk into the city centre.
Stayed in April 2024
Reviewed: 29 April 2024
Patty
United StatesI like everything
Stayed in April 2024
Reviewed: 22 April 2024
Matthew
United StatesLike all of Milan during Milan Design Week ( avoid visiting Milan during this week if you are not going for it). The rates were much higher than normal . Understandably so but I’d definitely go back during the rest of the year . Normally it’s very reasonable for the type of hotel . Breakfast is very nice .
Charming staff…. Very helpful . The rooms are on the small side but comfortable. Location is slightly removed but in a nice residential area with trolley, metro not far .
Stayed in April 2024
Reviewed: 20 April 2024
Katherine
United StatesWe did not have any complaints.
Location was terrific - we like to walk and it was lovely to be in a neighborhood (especially for the 3 restaurants that we went to); the staff all were very friendly and helpful; our room was large and comfortable; and being close to the tram line (10, especially) was great for riding to the canal district.
Stayed in April 2024
Reviewed: 16 April 2024
Emma
AustraliaThe room was a little small and we would've appreciated tea and coffee facilities in room.
Very friendly and helpful staff. Easy location for dining. Ample breakfast. Very comfortable bed and quiet.
Stayed in April 2024
Reviewed: 15 April 2024
Krzysztof
United KingdomStaff is exceptional. We enjoyed our stay at the hotel.
Stayed in April 2024
Reviewed: 14 April 2024
Dmitrii
Czech RepublicClean and comfortable room with ac, pleasant staff. A beautiful classic hotel.
Stayed in April 2024
Reviewed: 14 April 2024
Brad
United StatesCan't think of anything to complain about.
breakfast, able to walk to desired locations, front desk staff
Stayed in February 2024
Reviewed: 10 April 2024
Diane
United KingdomWe booked the standard room and the only negative was the tiny room with sink and toilet which were opposite one another and very cramped. The shower was off the bedroom which was not a problem. The bed was very comfortable and the bedroom had space to move around so for a couple of nights was OK. For longer stays I would upgrade.
The staff were excellent and very friendly and helpful. The location was very good for walking into centre and Duomo. Good resteraunts and bars close by.
Stayed in April 2024
Reviewed: 8 April 2024
Kristine
AustraliaN/A
Friendly and accommodating staff would recommend
Stayed in April 2024
Reviewed: 8 April 2024
Anna-bell
Bulgariaall was good
The Hotel is located in a really beautiful and safe area with cafes, restaurants and bus stops just around the corner. The room was exceptionally clean and the bed and the linens were of an excellent quality. There was no noise at all. Staff were helpful, polite and professional. Breakfast was just enough, having everything for every taste. Excellent coffee.
Stayed in April 2024
Reviewed: 7 April 2024
Gabriel
BrazilNothing
Beautiful and comfortable
Stayed in April 2024
Reviewed: 6 April 2024
(kate)
EstoniaDuring the first days of the stay, there was no shower gel in the bathroom, and on one occasion there was no bottled water in the fridge, which was always there on the other days. It probably depended on the person who cleaned the room. At the same time, this is a very small deficiency, which in no way affected the overall satisfaction.
The hotel fully met my expectations: Good location, Public transport stops were nearby, Good places to eat were also nearby, The room had a large bathroom, A very good breakfast for every taste, Excellent coffee (I especially liked the way the cappuccino was served ;) ) and Extremely nice, professional and friendly staff. I´m very satisfied with the hotel and highly recommend it to anyone who wants to have a good experience in Milan!
Stayed in April 2024
Reviewed: 2 April 2024
Vicky
United KingdomNothing
The hotel is cosy , nice location and lovely staff Very helpful
Stayed in March 2024
Reviewed: 2 April 2024
Deb
United KingdomGood location - 15 minutes walk from main centre. Traditional Italian looking hotel with excellent helpful staff. Good value for the price paid.
Stayed in March 2024
Reviewed: 17 March 2024
Pantelis
GreeceVery friendly and helpful staff. Very good location.
Stayed in March 2024
Reviewed: 16 March 2024
Carol
United StatesGreat location and breakfasts. Lots of plugs for devices.
Well located. Extremely wonderful people that worked there…helpful, interesting, knowledgeable
Stayed in March 2024
Reviewed: 15 March 2024
Fiona
United KingdomRoom was small but as expected.
Very pleasant stay with polite staff and clean representing good value for money.
Stayed in March 2024
Reviewed: 13 March 2024
Steven
United KingdomOur room was small, and a bit old fashioned...althoigh it was clean and comfortable.
A bit off the beaten track, but in a quiet and lovely area of Milan. The Lancaster is a traditional hotel, with very friendly staff, a lovely breakfast, and it was very clean.
Stayed in March 2024
Reviewed: 12 March 2024
Arlene
United KingdomBed was slightly too hard for me
Great location Staff very attentive, fabulous cappuccinos!! Very clean, great shower
Stayed in March 2024
Reviewed: 11 March 2024
Adam
PolandSlow elevator, but that’s understandable in a historic building
Extremely nice and friendly staff Great location, close to everything, but quiet around Descent breakfast Bonus - balcony
Stayed in March 2024
Reviewed: 7 March 2024
Samantha
United KingdomNothing.
Clean, great breakfast and lovely staff.
Stayed in March 2024
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