Largo Fratelli Alinari 15, San Lorenzo, 50123 Florence, Italy
#177 of 377 hotels in Florence
Guests' ChoiceBased on 267 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
9.5
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 17 May 2024
Allison
United StatesFront desk attendant was very generous with time after checking out of my room. I was able to store my bags, use toilet and charge my phone before my train.
Stayed in May 2024
Reviewed: 13 May 2024
Eleonora
BulgariaReally welcoming and easy-going receptionist guy and the staff during the breakfast was very nice. The location is also perfect!
Stayed in May 2024
Reviewed: 9 May 2024
Ali
IraqGreat location for short visit Very close to train station
Stayed in April 2024
Reviewed: 5 May 2024
Roxanne
United StatesNothing
Close to train station and Hop on Hop off bus tour. Large room. Staff very nice.
Stayed in April 2024
Reviewed: 2 May 2024
Sattha
ThailandRoom was not as good as its pictures.
Location
Stayed in April 2024
Reviewed: 19 April 2024
Donna
United StatesRooms could use an update. Breakfast did not offer much selection
Location was the reason we booked here.
Stayed in April 2024
Reviewed: 5 April 2024
Shiri
IsraelAt first night we got tiny room that didn’t Mach value paid. After one night hotel team changed our room to much better one that also seems like booking pictures
Location and hotel team services
Stayed in April 2024
Reviewed: 3 April 2024
Filippo
SpainOur fault, we wrongly booked a quadruple room but just for 2 adults and 1 kid. They let us find the crib, but we didn't have the fourth bed. I've asked for it, obviously paying for it, but it was too late and the staff was no longer on site. Our fault but otherwise the staff was super kind and nice!
I was here with my wife and 3 kids, everything was clean and relatively comfortable. The staff was always super responsive and helpful finding us the parking even though we didn't book it in advance. Very easy to reach in the very center of Florence, easy to park, good size elevator (for the stroller and luggage). Walkable with lots of things to do and see nearby. I absolutely recommend it.
Stayed in March 2024
Reviewed: 23 January 2024
Clarissa
CanadaSmall bathroom but it's still clean.
Stayed for 2 nights. The staffs were very friendly and helpful. Nice location, close to train station and other landmarks. Clean room.
Stayed in January 2024
Reviewed: 16 November 2023
Rahdona
United StatesThe older male front desk person was rude and kicked us out of hotel when we were told at check-in by a lady, who put info in computer, that we could add 2 more nights. He screamed and cursed at us. He was awful.
The hotel was clean and location convenient.
Stayed in November 2023
Reviewed: 20 October 2023
Sylvia
SingaporeAs with most areas near train station - it can come across as a little mixed / busy as a neighbourhood
Very centrally located 5 mins walk to train station Lots of restaurants nearby Professional staff Very clean rooms
Stayed in October 2023
Reviewed: 20 October 2023
John
AustraliaThe shower was too small and the bed was uncomfortably lumpy
The location was very good….minutes from the Railway Station and surrounded by eateries
Stayed in October 2023
Reviewed: 14 October 2023
Atheena
United StatesJacuzzi was leaking
Location was nice
Stayed in October 2023
Reviewed: 8 October 2023
Yasmeen
EgyptN/A
Super amazing location! Right in the city center just across the train station and next to all the attractions. Old building with vintage vibes .. so cool for a different experience Room is so clean and comfy. Everything is perfect. 3 Security locks .. sonsafe.
Stayed in October 2023
Reviewed: 3 October 2023
Ross
New ZealandNothing really, but Room a little dark
Location, close to the train station and many of the attractions Breakfasts were good Helpful staff
Stayed in October 2023
Reviewed: 2 October 2023
Michelle
AustraliaRoom was dark
Great location / great bathroom
Stayed in September 2023
Reviewed: 25 September 2023
Sandra
United StatesThere was not a front desk staff available 24 hours a day. You were given a phone number in case of an emergency.
The staff was friendly & helpful. Very centrally located. We walked mostly everywhere. The breakfast was delicious.
Stayed in September 2023
Reviewed: 23 September 2023
Bostonlinder
CanadaThe elevator wasn't working and we were on the 2nd floor.
Breakfast buffet was great. Lots of food choices.
Stayed in September 2023
Reviewed: 19 September 2023
Angela
United KingdomLovely hotel close to the train station. Walking distance to the main square. The staff were very friendly and helpful. The breakfast was really nice too. Would definitely recommend this hotel and would happily stay again
Stayed in August 2023
Reviewed: 16 September 2023
Bostonlinder
United StatesThe broken elevator.
Breakfast was fabulous. Only reason I didn't give this hotel a 5 star was because the elevator was broken and I had to bring my luggage down several flights of stairs.
Stayed in September 2023
Reviewed: 15 September 2023
Ting-yiu
TaiwanNone.
Location and cleaning.
Stayed in September 2023
Reviewed: 12 September 2023
Xin
SingaporeThe shower area was slightly small and there were limited selections of breakfast
The room is very clean and comfortable. The toilet is very clean as well and the water pressure is just nice :) It is also very accessible and the staff were very friendly. The staff provided clear instructions when we self check in the hotel at midnight :)
Stayed in September 2023
Reviewed: 3 September 2023
Kim
CanadaFlat pillows- maybe that’s an Italian thing? The furniture was a little beat up- but functional
Location is excellent - no need to lug the luggage far !
Stayed in September 2023
Reviewed: 26 August 2023
Andrew
Australia- The AC did not work properly - The bathroom was very small you could barely move around it - The layout of the room did not make sense.
The location to the centre of Florence and the train station.
Stayed in August 2023
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