We had a room with 1 double bed and 2 twin beds. The twin beds aren't actually beds but sofa beds and super uncomfortable. You can feel something hard in the middle and they're not flat - like sleeping on a slightly slanted roof. Never had such bad beds. The double bed however was great. Maybe with kids it doesn't matter, but not adults. The bathroom is dated and falling apart, but functional. Water pressure was great but be patient to get hot water and if you're having a long shower, it might not stay super hot til the end. The wifi didn't extand to the room as the room is in a different building to the restaurant. The banister stops before the end of the stairs which was a problem for my 80 year old mum who needed the support. Old fashion blankets as opposed to duvet but didn’t bother me.

The location is superb, you can walk to the Basilica di Santa Maria, take the Vaporetto at Salute and cross over to San Marco. But from the hotel you can pretty much walk to all the places to see and good restaurants. The room was spacious, clean and welcoming and the main bed comfortable. Staff were lovely and welcoming. Breakfast was good. Good views on the canal.

Stayed in February 2024

We like the nice staff, the location, the breakfast and the fact that the receptionist fixed a fan when the aircondition did not work.

Stayed in July 2022

My room was 1/4 of the size pictured. The bunkbed was uncomfortable. The unattended door was open most of the day. The wifi didn't work in the wifi area in the building that I was in. The maids are very overworked, so I had to wait nearly two hours after check-in for my room.

The breakfast was excellent. The dinners were, too. The staff are exceptional, very accommodating. Many speak several languages. The location by the Salute church is convenient and easy to reach. The main building is lovely.

Stayed in October 2021

Room clean and okay. Dont count on the breakfast, and dont eat there.

Stayed in September 2021

Quadruple room with windows to an unattended garden and lots of mosquitoes. No WiFi in the room. Small beds uncomfortable.

Good location, 20 min walk to San Marco square and 5 min walk to a market, on lagoon side. Property with exit to a small canal and an ok restaurant with 30% discount for guest. Clean.

Stayed in September 2021

Well, I just stayed one night and that was enough. I booked it because it was a good price for €53. But even though it was not really worth it. I booked a single room, they gave me this room with a bunk bed. The room was quite small and with that bed in it, made it even smaller. I couldn’t even watch the Tv, because the bed over mine covered it. And didn’t feel safe to sleep on the top with no protection/gates on the side. The bathroom needs to be updated!! Cracks in the clinker, the shower doors I couldn’t close and they were not properly in order. They have just put them together with tape and clips to make them stand. It did feel they put me in old cleaning cupboard, they have just put some furniture in to make some more money! Like Peter Sellers in one of the Pink panther movies, when he gets a room in the basement. The staff was friendly, but the girl who showed my room. Seemed stressed and didn’t really care.

I really liked the location,In my favourite district of Venice. The price was good and breakfast included.

Stayed in August 2021

The room was tiny, dark and very badly maintained with sockets coming out of the walls

Staff were kind and professional. Very central.

Stayed in June 2023

terrible room that did not match the photos. Everything in the room is broken. The window on the ground floor starts and does not close. the walls are dirty and moldy.

Nothing

Stayed in July 2023

Bed bugs

Stayed in July 2023

Attention Bed Bugs! Air conditioner does not work Open cables Room in another house

Location They paid the money back

Stayed in June 2023

the room was a lot smaller than expected, there was no way of contacting reception from the room itself, you’d have to leave your room, leave the building and walk to the next building over to get any sort of assistance. additionally, there’s no full length mirror in the room or sockets, there was a socket by the table which had the TV on it rather than above it and a second socket by the door to the bedroom

the location was impeccable. walking distance from absolutely everything.

Stayed in May 2023

First there was no heating in winter, couple of very old blanket and that was all ! Shower was not to be in good shape. Boiserie was broken like the safe. But the real problem was the bed. Very cheap cheap frame completely broken. After first night we choose to put mattress on the floor, and my wife is very skinny !

Location is wonderful, one of the best spot you can have in Venice ! People was nice and they really try to help us, but they are just employees !

Stayed in November 2022

It smelt like a sewer, no like actually. It smelt damp and I don’t know if there was mold behind the wallpaper or if it was a plumping issue but I hated the smell. The décor was dated, but the photos don’t show how gross the room is. I was very thorough in checking for bed bugs and couldn’t find any but apparently it’s a big problem the hotel has, recommend cleaning your clothes after. The AC also didn’t work, but at least the heater does work, glad I didn’t go in the summer. The wifi was also broken a lot, to be fair I think this might also just be a Venice issue, it’s the middle of a lagoon and I had bad cell service too.

The location is great, especially if you buy a water taxi pass (big mistake of mine was not buying one earlier). It’s also cheap in a very expensive city, but there’s a reason for that. If you value privacy it might slightly better than a hostel.

Stayed in September 2022

There is a lot of small things in my room that needed to be repaired; air conditioner on/off switch was broken; the covers to outlets where about to fall off; usual run down hotel stuff. I do recommend they start giving two pillows also. If my room had gone through some basic maintenance and had the wall paper replaced; I wouldn’t have noticed. A good maintenance man should be able to fix it up nice again. I will say the TV worked great and was a very modern flat screen.

The room is small; but big enough to be comfortable. The mattress is not like what we have in the USA; it’s kinda like a thick futon/cot mattress on a frame. The Breakfast included was large and really good, I was surprised. I really expected just tea and a piece of toast, not a nice buffet. Anyways this is a ancient city; I’m sure my room was a few hundred years old already so tourists who book here have to keep the age of the city/building in perspective. I’ve paid twice as much for the most disgusting Days Inn while trapped in a stow storm driving cross country on I-95 south. For Americans; this hotel is still a 5 star compared to motel 6 or days Inn. What I loved about the location was the customer service and how great the staff was. I would highly recommend staying here because the front desk, housekeeping, and restaurant staff are a tight nit team who are extremely helpful. The hospitality from everyone was amazing. In the end it was exactly what I needed; a affordable room that didn’t break my bank account and the staff made me feel like I had chosen a 5 star resort. Also I found the location a short 15 minute walk from anywhere I needed to go. Conclusion; it’s a old place but the great staff and their hospitality/team work really make up for the flaws of the room. The hotel owner really owes his employees a lot of gratitude. They are why I would recommend this hotel for others.

Stayed in July 2022

-

Location

Stayed in May 2022

I was a guest in Ca' Messer Leoni 5 hotel from 16 to 19.09.2021, room No 44, reservation made by Booking.com. During a stay I was bitten by the bed bugs located in this room. My whole body was covered by the bite marks (see the attached photo) and I have the medical confirmation, that the bites were made by the bed bugs. The infection ruined my whole trip and I and the consequences are strong. The hotel still did not reply for my emails and messages via website.

Stayed in September 2021

It is not good for me. My room has not internet connection while I purchase the room with it. The room was very cold at night. And hotel stuff has not any reaction. Lack of internet in my room cause a serious damage to my work . Who is responsible?

Stayed in October 2021

We did not eat

Stayed in September 2021

We stayed in Venecija first time. When we arrived, we didn't know how to reach the hotel. We called the hotel reception and asked who could help us find the hotel. We have received an answer that we will be contacted by someone who will help. We didn't receive the call either! But somehow we managed to find a hotel. Upon arrival at the reception we had to wait a very long time to receive us the keys to the room. The room was not the one we booked. A room was booked for four people with one large bed and two single beds, but we got with a double bed and a bunk bed. The bunk bed was very unsafe. After asking the administrator why, we received the answer that the photos of the room in the order are not updated and do not have another room anymore! WIFI in the rooms does not work! We arrived with the puppy, so we quickly noticed that the door closes but does not lock. For this reason, we asked for another room. We got an even worse room with not worked air conditioning. When we arrived, we went to the hotel restaurant. We missed half an hour, but the waiters didn't come to us like that. Unable to wait, we went to the town, where we managed to eat dinner. In the morning we went to the hotel restaurant for breakfast. We had to wait a very long time to be served. Breakfast was awful and very small! We left the hotel very disappointed in every sense. There is a feeling that the hotel staff is not interested in good and quality service!

There was just good location, nothig more!

Stayed in August 2021

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Stayed in August 2023

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Stayed in May 2023

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Stayed in April 2024

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Stayed in November 2022

There are no comments available for this review

Stayed in July 2021