Had to park quite far away and climb a lot of stairs with luggage. So pack light if visiting here!

This place was very unique. The cave rooms were so beautiful and they have taken all the necessary steps to make it comfortable, including having a dehumidifier in the room as they would be very damp otherwise. The spa area at the hotel was much better than I expected, it was well worth the money to go for a few hours and swim, sauna, steam and drink tea. We had such an amazing time in Matera and would come back here again and again.

Stayed in June 2023

Paid access to the pool Staff not proactively reaching early to propose shuttle from Garage

Location Overall setting of the hotel Room size and type (in cave) Buffet for breakfast and the Harp

Stayed in July 2023

Nothing really.

The property was very central in the Sassi and everything within easy reach. 

Stayed in July 2023

nothing really maybe better air conditioning it wasn't on properly for first couple of days, very humid

Fabulous location, magical place

Stayed in June 2023

Delicious breakfast, beautiful spa and super nice staff!

Stayed in July 2023

The breakfast less good from my taste.

Location and junior suite room are excellent. The breakfast less my taste.

Stayed in July 2023

Only downside is that our room was a 5 minute hilly walk from the restaurant and lobby area. Would not suit elderly or children in prams.

Excellent location right in the old town (known as the sassy). Very authentic and unique experience!

Stayed in July 2023

A kettle/coffee maker would be nice

Gorgeous hotel and spa. Amazing breakfast with a pianist playing , lovely hotel

Stayed in July 2023

Spa

Stayed in June 2023

This place is amazing. The room, the staff, the cleanliness and the Thermae Romanae were excellent. They have a complimentary parking garage shuttle which was so convenient. Our Highlight was the piano Player at breakfast. Our entire stay felt like a dream. Can't wait to be back!

Stayed in July 2023

Nothing. Loved it

The underground Roman bath house was truely unique experience. Loved the room and breakfast too!

Stayed in July 2023

The hotel is set of buildings so it is is a long walk with all the stairs and not kids friendly

Dependance room has the best view ever. Very comfortable and spacious. Breakfast was delicious and piano was great surprise.

Stayed in July 2023

We were disappointed there was no outside furniture as we were expecting to be able to sit out. Only 2 glasses when there were 3 travellers and unfortunately we encountered unhelpful staff when we went to use the spa

Historical and very comfortable. Nice attention to detail and immaculately clean

Stayed in July 2023

Place is amazing! Breakfast very delicious with all Italian cuisine

Stayed in July 2023

I left a bag and emailed the hotel, needed to resend the email twice for them to contact me.

Unique beautiful location

Stayed in July 2023

It would be great to have a kettle in the room. We stayed in the dependence rooms.

Amazing location very high quality facilities- if you have time try the Thermae! Matera is a must do on a trip through Italy and this is a wonderful place to stay. The breakfast was a highlight.

Stayed in July 2023

Everything available even late at night. The view across the Sassi was spectacular. Didn’t want to leave.

Stayed in July 2023

There was a weird single bed in the middle of the room.

Very well located and very good breakfast. The rooms are spacious, renovated and cozy.

Stayed in July 2023

the climb up the steps which could be slippery

the comfort of a well appointed room in a former cave

Stayed in June 2023

The hotel is located within the 'Sassi' area, close to bars and restaurants. It has a magnificent Roman baths pool that you don't want to miss! Very clean room and friendly staff made the whole experience very enjoyable.

Stayed in June 2023

spa

Location, view

Stayed in July 2023

Bit disappointed that they cleaned the spa that day so we couldn’t use it

Great location, authentic clean

Stayed in June 2023

Heat wave came through, and AC insufficient.

Great location and very unique.

Stayed in June 2023

Nothing.

We had a triple room which consisted of a double and a single. It was very spacious. It even had a bath tub/spa in its own little niche! Toiletries were plenty - no skimping! They made the bed daily which was such a treat. The room opened to the outdoors...there are quite a few steps to navigate from the elevator, but if you arrive within hours, the porter will help with your bags. The outdoor area had a lovely table and chair that you could sit in and just take in the incredible view of the Sassi. Breakfast was at the breakfast room and the food was plentiful and tasty. A variety of coffees were offered and brought to you. It was a highlight. The pool and the sauna facilities were great...very relaxing. only wish I could have gotten a massage..but i didnt have time. I would highly recommend this hotel. I would return again.

Stayed in June 2023

The girl at the reception almost shouted on us why we didn’t call them at the garage. Then forbidden to our kids the entrance in Therme - I wish I knew this at the moment of booking. It is located in the Sassi the old part so it is really difficult to reach with baggage.

Fantastic the experience to stay in the “cave home”. It was very clean and quiet. The room was very big so they could have put a sofa inside or a caffe machine, a mini bar but nothing. There was a sauna but it was locked. The breakfast was great!

Stayed in June 2023