Do not take big bags you are on the third level no lift in these buildings

Great location just far enough that you could sleep at night not to noisy. Close to all the sights and 15 minutes to train station good breakfast

Stayed in May 2024

Would have preferred an overhead shower.

Very convenient location. Room was unique, stunning. Breakfast was great way to start the day.

Stayed in May 2024

Perfect location, very autentic and beautiful room that has everything you need, very clean, highly recommended!

Stayed in May 2024

The steps, but we did know about them and was very grateful for the assistance Raphael gave us with our bags.

I loved our room. New York. Everything was spotless. Staff very friendly. Lovely breakfast

Stayed in May 2024

Had to carry luggage up to the third floor, which was more like a fourth floor walk up since each floor is spaced far apart (using the American rather than European method of counting floors). Also, the bathroom fixtures were more fashionable than useable. both the "rain shower" and the deep bucket sink were difficult to use.

Responsive host, only a few rooms so very personal feel. High ceilinged rooms with a luxurious feel.

Stayed in April 2024

75 stairs to get to the room

Location

Stayed in May 2024

Shower lacks power. Coffee machine in room would be good.

Location is perfect

Stayed in May 2024

Nothing at all.

Amazing location. Host was extremely helpful and the room was beautifully decorated and had all the amenities required. Close to main sights and train station. Breakfast included was wonderful. Would highly recommend.

Stayed in May 2024

Nothing

Raphael took care of us perfectly like a friend. When I asked something, he always said 'yes' right away. Room was clean and breakfasts were the best. I really enjoyed Florence trip. Thank you!!

Stayed in May 2024

Nothing

Location is central, rooms clean, friendly staff, secure

Stayed in May 2024

Room was quite humid: either A/C was not is use or we could not use it. However, room specific A/C was available, but seemed to be disabled.

Location was very good, on walking distance from major attractions. It was nice to have a breakfast. Personnel was also very friendly and helpful.

Stayed in April 2024

Only one small thing. The stairs coming up at night were dark. Maybe motion sensor lights could be installed.

Clean. Very friendly staff and awesome location.

Stayed in April 2024

There were a few plug-ins that didn’t work in the Diana room. I also think an iron and ironing board could be useful for people traveling. Overall, these aren’t things I would deduct from the overall stay.

The staff was very friendly, daily cleaning, air conditioning, location, comfort, a place to hang clothes, and beautiful paintings on the ceiling, along with other decor, made the place stand out from others.

Stayed in April 2024

The stairs - it is on the 4th floor, no lift. 77 steps (yes i counted them...) but I'm 50 and overweight and managed them no problem. You are only up and down a couple of times each day and given the location, they are more than acceptable.

Location - 100 yards from Il Duomo, 200 yards from Palazzo Vecchio. the room had high ceilings, air con, furnished very well - it was a perfect room in a perfect location.

Stayed in April 2024

In the very historic city centre of Florence. The suite was beautiful, modern design in historic shell.

Stayed in April 2024

The building was beautiful, spacious room which had everything we needed. Excellent breakfast and excellent staff. Raffaele went above and beyond to help us when we had a bit of a crisis and it really made our day easier. Grazie!

Stayed in April 2024

Just the 77 stairs but it wasn’t too bad after getting used to it and keeping you fit. Noisy a little being right in the centre of the city which is to be expected.

Breakfast was as expected continental, delicious and well served. The cappuccino’s were great. The hosts were excellent always smiling and helpful. They made us feel comfortable. The room was spacious and cleaned everyday. Location perfect for all the museum’s & sights.

Stayed in April 2024

N/A

Very helpful host, let us drop off bags early, very prompt and helpful replies to our queries. Fabulous location, only few mins walk to the Duomo and all central sights, really clean and comfy room. Would definitely recommend

Stayed in March 2024

Stairs

Location Friendly welcome Breakfast

Stayed in March 2024

While it wasn’t an issue for us, and it was clear in the description, there are a few stairs to get to your floor. Maybe don’t be like us and climb the Duomo in the evening before heading home. Not an inconvenience, just something to be aware of!

The location was perfect! Everything you could want to see was within a 20-30 minute walk. The room was comfortable and the breakfast pastries were delicious. It was easy to check in and felt safe and secure.

Stayed in March 2024

Nothing much really. Perhaps the lack of decoration in the room. Empty walls are a bit sad, it's not like on the photos

Great central location Efficient soundproofing with the double windows (each one double glazed) Friendly staff Clean, modern

Stayed in February 2024

Great location, lovely clean comfortable room.

Stayed in January 2024

Nothing

Wonderful small hotel (only about 7 rooms) centrally located right by the Duomo. Quiet (double windows), great breakfast, and central location to all the sights. Was great to be able to quickly go back to the hotel if needed. Key card to access doors was nice. Room as pictured on this site (stayed in the triple w/art ceiling and chandelier). Is on the 4th floor-walkup which I knew and was fine with.

Stayed in January 2024

No idea

I like everything

Stayed in December 2023