Reviews of NapoliMia Boutique Hotel 4 stars
Via Toledo 323 Scala A - 2° Piano, Plebiscito, 80132 Naples, Italy
#25 of 202 hotels in Naples
Guests' ChoiceReview score
Based on 244 hotel reviews
8.9Score breakdown
-
Cleanliness
9.2
-
Comfort
9.2
-
Location
9.6
-
Facilities
8.8
-
Staff
9.4
-
Value for money
8.5
-
Free WiFi
9.2
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 1 May 2024
Luigi
Italy28 reviews8.0Very good- • Business trip
- • Solo traveller
- • Comfort Triple Room
- • Stayed 1 night
rooms a bit small, but in line with expectation
location, very friendly people, breakfast
Stayed in March 2024
-
Reviewed: 17 April 2024
Tim
United States10 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 2 nights
The staff and the breakfast were wonderful. The location was fairly central.
Stayed in April 2024
-
Reviewed: 8 April 2024
Hui
China3 reviews2 helpful votes10“Highly recommend.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Very family atmosphere, very comfortable. The hotel is very helpful when I was facing some problems. I booked two nights originally, however, I extended my stay for another two more nights. I suppose to check out before 10:30am, the hotel allow me to use the room FREE,until late pm as my ferry boarding time is 19:00pm. Also, coffee and tea anytime.
Stayed in April 2024
-
Reviewed: 2 April 2024
Declan
United Kingdom6 reviews2 helpful votes9.0“Great trip to Naples, very lively friendly city with lots to see and the hotel is cool”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing really
Great breakfast and great location. Unusual family run hotel with lots of thoughtful touches and individual decoration
Stayed in April 2024
-
Reviewed: 1 April 2024
Günther
Austria16 reviews8.0“Great Napoli experience, we would go back next time.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
If you like to stay in the vibrant part of the city and enjoying to stay in an old traditional house - nothing, all was good.
Very nice, family driven hotel located at Toledo street and the Spanish quarter. Very crowded and a lot of actions the whole night. We wanted to feel the pulse of the city so we loved it. Even loud during the night you hardly hear it in the rooms. Very friendly and supportive owners and staff. Very good breakfast.
Stayed in March 2024
-
Reviewed: 29 March 2024
Darren
United Kingdom24 reviews1 helpful vote9.0“Excellent Location, Room, Staff and Breakfast.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
Excellent Location, Room, Staff and Breakfast.
Stayed in March 2024
-
Reviewed: 29 March 2024
Steve
United States2 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Owner's dog wandered the lobby and breakfast room. Breakfast room worker passed out the silverware with his fingers on the food end- gross!
Efficient check-in and comfortable room in a central location.
Stayed in March 2024
-
Reviewed: 28 March 2024
Gordon
United Kingdom30 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Everything was perfect. Excellent stay.
Stayed in March 2024
-
Reviewed: 23 March 2024
Ian
United Kingdom11 reviews1 helpful vote10“A perfect break in a lovely hotel”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
It was a little noisy at night from the surrounding streets, but that's no reflection on the hotel, that's just the life of Naples!
A charming hotel on the second floor of a beautiful old building on the Via Toledo. The owners and staff were very welcoming and helpful. The hotel throughout was warm, clean and tastefully furnished. Our room was very comfortable and well appointed and the shared area for drinks and delicious cakes was a lovely touch. An excellent buffet breakfast was provided each day. Overall, a superb stay!
Stayed in February 2024
-
Reviewed: 17 March 2024
Cathal
Ireland8 reviews10“Perfect little gem in a great city”- • Leisure trip
- • Group
- • Deluxe Junior Suite
- • Stayed 3 nights
- • Submitted via mobile
Notho
Beautiful properly. Friendly and welcoming owners and staff. Set in a perfect location for exploring Napoli
Stayed in March 2024
-
Reviewed: 7 March 2024
Sappey
France4 reviews9.0Superb- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 1 night
Transparent door for bathroom that didn't close very well. Quite noisy at night.
Staff were so friendly and helpful! A nice area to relax and have free beverages and little bite to eat. Very good location. Delicious breakfast. Room very clean.
Stayed in March 2024
-
Reviewed: 22 February 2024
Brian
United States6 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Junior Suite
- • Stayed 2 nights
- • Submitted via mobile
Couldn't figure out how to use the safe.
Staff member Fabreitzia went out of her way to help after our wallet was stolen. She personally helped us to file a police report and go to the opera box office to purchase tickets. They have a great coffee bar! The breakfast was good. The room was unique and comfortable. It had a large bathroom. They stocked free drinks in the fridge. It has a great location near the metro.
Stayed in February 2024
-
Reviewed: 5 February 2024
Kaytie
United Kingdom14 reviews10“10/10”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Perfect location and the staff were amazing and helpful, breakfast is very good
Stayed in February 2024
-
Reviewed: 22 January 2024
Silvia
Spain45 reviews5 helpful votes10“Exceeded my expectations, I couldn't have chosen a better place to stay.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
I have nothing to complain about the hotel, just it can be a bit noisy some nights because it is located close to a lively neighbourhood (quartieri spagnoli) where there are bars and restaurant open until late. But it didn't bother to me at all.
The location is perfect, at walking distance from main highlights of the city and areas with restaurants, bars, and cultural facilities. Easy to reach by public transportation from the port and the train station, since it is 30mt away from Toledo metro station. The staff of the hotel was super friendly, very helpful and kind. The facilities are very beautiful and modern, the room was very comfortable, the breakfast was superb... I have no complaint of anything!
Stayed in January 2024
-
Reviewed: 15 January 2024
Adrian
United Kingdom25 reviews10“Comfortable welcoming perfect”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Full of authentic charm just what you’d expect in Napoli
Stayed in January 2024
-
Reviewed: 14 January 2024
Elisa
United Kingdom5 reviews9.0“Pleasant, comfortable and cool”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The bed was a bit too soft for MY taste, but objectively it was a great room, comfortable and spotless!
Breakfast was really good, with savoury and sweet options, many of which were local. The room where breakfast is server is beautiful.
Stayed in January 2024
-
Reviewed: 2 January 2024
Antony
United Kingdom4 reviews1 helpful vote9.0“Extremely friendly staff. Was like home from home, highly recommend”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 10 nights
- • Submitted via mobile
Nothing
Property right in the centre. Wonderful
Stayed in January 2024
-
Reviewed: 24 December 2023
Sonal
United Kingdom2 reviews10“excellent”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 3 nights
the breakfast could have had more continental variety
Stayed in November 2023
-
Reviewed: 24 November 2023
Paul
Belgium5 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 8 nights
Breakfast could be more varied.
Nice people.
Stayed in November 2023
-
Reviewed: 23 November 2023
Elizabeth
Colombia17 reviews2 helpful votes9.0“Beautiful boutique hotel in the heart of Naples”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Just one thing, the bed mattress had a shape ( maybe the should rotate it) so there was kind of a hole
I loved the place, very nice decoration and beautiful building, very well located in Toledo street close to Spanish quartier. I really appreciated the kindness of the staff, everybody from Simona to David were very helpful. Delicious and varied breakfast! I really recommend this boutique hotel!
Stayed in November 2023
-
Reviewed: 29 October 2023
Kirsty
United Kingdom16 reviews1 helpful vote9.0“Welcoming and comfortable spot in the middle of the city.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
A little noisy at night, but that’s to be expected in the middle of a busy city.
Fantastic location, friendly and helpful staff and a very cute dog! The room was comfortable with plenty of space and a free mini bar with new provisions each day. All in all, just what we needed for a short break in Naples.
Stayed in October 2023
-
Reviewed: 22 October 2023
Roy
Israel6 reviews10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Everything! Location is perfect, stuff was kind and helpful. Thank you NapoliMia
Stayed in October 2023
-
Reviewed: 21 October 2023
Vladimir
United States1 review10“Great place to stay while visiting Naples”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Location, staff, breakfast, service
Stayed in October 2023
-
Reviewed: 20 October 2023
Teresa
United States8 reviews1 helpful vote9.0“Would definitely go again!”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
a bit difficult to find as it has no sidewalk presence. Should be explained in the info.
Fantastic staff - friendly and always pleasantly helpful. Very nice breakfast, Good location. The staff alone would bring me back again!
Stayed in September 2023
