noise of car park under the building

size of room, breakfast and bed

Stayed in May 2024

There was construction happening. There is no ramp for going towards the elevator so I had to carry my baby’s stroller on the very short flight of stairs.

The location was fantastic. The balcony and view were beautiful.

Stayed in April 2024

Unfortunately, Alfonso gets cranky quite easily. He is a good waiter, but needs to be a little more friendly at times and not pass his stress onto the customers.

Breakfast was fantastic and the wait staff were always very lovely and welcoming. Our room was extremely clean and spacious and we had plenty of necessary toiletries at our disposal. Our room maid was also brilliant and did an exceptional job every day! One of your supervisors, Marika, is an absolute credit to your team and she could not help us enough!! She is one of the most relaxed, professional and hospitable people we have ever come across in our global travels. Please pass on our thanks to her...she is a true legend!! :-)

Stayed in April 2024

We are a family of 5 and our rooms were technically next to one another, but we had to walk a whole hallway to get to one another which wasn't ideal.

Very spacious, comfortable and clean hotel with excellent staff, especially Fabio at the check in desk. We had large rooms with lots of space, fluffy bathrobes, slippers and towels. The breakfast was delicious as was room service. A fantastic location for reaching The Vatican plus a number of cooking classes, shopping, local restaurants etc. We had a great stay and loved visiting Rome.

Stayed in May 2024

Location is ideal. Located within a few minutes walk from the city. Many attractions like Pantheon and Castel Sant'Angelo are at a walking distance. If you like walking, you can walk to Colosseum in 35 to 40 minutes. Customer service is excellent and the hotel staff is extremely friendly.

Stayed in April 2024

Bed wasn’t that comfortable, it also made noise every time you switch positions.

I like how close was to Vatican City, friendly people that work there, room size and cleanliness.

Stayed in March 2024

Undergoing renovations

Well situated. Room had 2 rooms plus bathroom.

Stayed in March 2024

Almost evrything

Stayed in March 2024

Rooms are quite old, noisy and cold

Great location, good breakfast and great staff

Stayed in March 2024

Construction work in progress. There was no bar even though it was listed. We feel we should’ve been told there was work going on at the time of booking. We tried to get a drink in restaurant which was being used as temporary bar but couldn’t get served. We had a suite but sofa very uncomfortable. Disappointing

The location is great

Stayed in March 2024

The Bath is too high to use especially being an ealderly couple

Comfort and amenities within the room.

Stayed in March 2024

Walls are too small and can hear anything from other rooms, gym very small not even can be a gym,

Location and breakfast Rooms are spacious.

Stayed in February 2024

Staff who were great and cleaning of room. Also many thanks for help getting left behind items back to UK.

Stayed in January 2024

The bed was a bit too firm, but not everyone likes a soft bed. Just my personal preference.

Staff is friendly and professional. The room was very clean and spacious - we were upgraded to a family room. We didn't book breakfast, but their coffee was good. Everything was functional and the heating worked. I would definitely stay here again.

Stayed in January 2024

It is a five-minute walk from Sant Angelo, a lovely and spacious room with a living room, a good bathroom with a bathtub, and a nice breakfast.

Stayed in December 2023

The floor plan is weird... at least for the "suite" making it feel smaller...

Very good location. Walking distance to St Peter's Cathedral. Close to airport shuttle stop as well. The room is more spacious than expected

Stayed in December 2023

Very comfortable - big room. Clean

Stayed in January 2024

On our second visit, our room keys did not work but staff did not believe us. Finally after three times returning to the front desk, and leaving for the afternoon and coming back later in the evening, they gave us physical keys. The room was not made up for three travelers even though we had three on the reservation. It took over an hour to get sheets to make up the couch which made it after 11pm. At first there were no pillows or blankets and only 2 towels. We eventually got a throw blanket. This time we had no view and the hallway seemed darker and dingier. Our experience the week before was very different. It seemed the hotel was not prepared for higher volume of visitors after the holiday. We had robes the week before (none this time) and no trouble at check in (many issues) It is nice to have parking and walk everywhere but our second experience makes me wonder which experience was the norm

We stayed at this hotel in the front end of our trip and had a great experience. Rooms were good sized and clean. Made up for appropriate number of travelers. We had lovely views of St. Peter’s and the staff was excellent. We returned on the back end of our trip and had a less positive experience. The location is great.

Stayed in December 2023

Good location Friendly staff Excelent breakfast

Stayed in December 2023

The only small criticism I have is the mattress. It was very sensitive to any movement of my partner. We have become used to modern mattresses that are very comfortable and do not move.

The location was excellent, Prati is a very nice part of Rome. The view from the balcony of our suite was lovely. The choices at breakfast were wide-ranging and tasty and there are a number of very good restaurants in the immediate area.

Stayed in December 2023

No air conditioning. The room was very warm. We had to keep the windows open, which somewhat cooled the room but made it very noisy.

Excellent location - easy access to the Vatican and Rome. Lots of great restaurants and cafes nearby.

Stayed in November 2023

The air conditioning did not work for the 3 nights we staid there. It was way too hot in our room (+27 C ) so we had to keep the windows open. The hotel staff said that they already switched to winter heating and that's the reason we can not adjust the room temperature.

Overall a good hotel well located, in walking distance from Vatican.

Stayed in November 2023

Nothing

Location, breakfast was very good. Clean hotel and room,

Stayed in November 2023

Room was a little old and noises from other rooms especially above was easy heard.

Very good location, nice staff and an excellent breakfast.

Stayed in November 2023